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When I arrived, my room wasn't not ready. The staff showed where I could wait comfortably and made sure to obtain my contact information to notify me when my room was ready. The hotel staff checked in with me to provide me updates on the room's availability. Great customer service!
We came in hoping to enjoy the pool area only to find ti closed, Bummed out. Also I witnessed the person taking care of the breakfast bar handling the food without gloves, normally I wouldn't be alarmed by that however she was previously working off a cleaning cart & taking trash out of the Cans ...
Very nice hotel. Staff were very welcoming and the room was beautiful! I would definitely stay at this hotel again if I were in the area.
Perfect staff, especially considering our late check in *AND* late check out, which they handled without issue. Would 100% stay here again. Only critique? Breakfast should run to 10am everyday. Less confusing for guests.
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