Property entrance

Reviews of Americas Best Value Inn & Suites Williamstown

2 out of 5
Americas Best Value Inn & Suites Williamstown
10 Skyway Dr, Williamstown, KY

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 1013 reviews" "
Rating 8 - Good. 355 out of 1013 reviews" "
Rating 6 - Okay. 190 out of 1013 reviews" "
Rating 4 - Poor. 144 out of 1013 reviews" "
Rating 2 - Terrible. 79 out of 1013 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Manitowish Watrs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay here. Comfortable and quiet. Shower very good. Simple breakfast - hard boiled eggs, waffles. Fruit and cupcakes. Very close to the ARC Experience. Delicious eats at El Jerisco just feet away. I’d stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff. Breakfast was ample. Room was clean and updated. Negatives: no Kleenex in the room.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Traveled with family
Liked: Amenities
Very close to the Ark Encounter. Great place to stay if you want to get there early.
Stayed 1 night in Mar 2024

2/10 Terrible

Laura, Frankfort

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property should be removed from this site - it is old and rundown and not safe in terms of lighting and security features like locks on the doors etc. Plumbing is terrible, no water pressure and toilets needed to be flushed repeatedly after each use. Amenities were non-existent. A single ice machine that was always empty, an empty snack vending machine and broken laundry equipment. The area around the hotel was dirty and unkept. I could tell that house keeping was trying but they had old carts and equipment. House keeping staff was friendly and helpful but I had to ask repeatedly for towels without stains. It was terrible. I will think twice before using Expedia again - this was so bad.
Stayed 3 nights in Mar 2024
Response from Mary on Mar 26, 2024
Thank you for your response, we will work to prevent any of these issues for future guests. Thank you for letting us know.

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Amenities
Very clean and good location.we had great time there. Thanks
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Traveled with family
Friendly staff, clean room, good continental breakfast
Stayed 1 night in Mar 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property great
Stayed 1 night in Mar 2024

10/10 Excellent

David, McLeansville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Kat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, clean, convenient, easy parking, friendly staff
Stayed 1 night in Mar 2024

6/10 Okay

Ron

Business traveler
Liked: Staff & service
Older property
Stayed 1 night in Mar 2024

10/10 Excellent

Abel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was very helpful. We were surprised to have daily housekeeping. Almost nonexistent with hotel stays anymore. Clean and comfortable room. Good continental breakfast. Appreciated the help from staff in getting our luggage upstairs as there’s no elevator. Staff always polite and willing to lend a hand. Would recommend and stay here again. Within walking distance to the Ark Encounter.
Stayed 2 nights in Mar 2024

4/10 Poor

Jeferson

Traveled with family
Liked: Property conditions & facilities
Very convenient location and quite, very affordable price for the service.
Stayed 1 night in Mar 2024
Response from Marry on Mar 9, 2024
Thank you for taking the time to write reviews,thank you for staying us.

8/10 Good

Rosie

Traveled with family
Liked: Cleanliness, staff & service
Nothing to do in this area
Stayed 1 night in Mar 2024

10/10 Excellent

Jane, White Bluff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to visit The Ark which was a Christmas Present from one of our daughters. It was very convenient to the Ark. The breakfast was small but was very good. The staff was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Area is Really close to the interstate, Easy location to find and Restaurant on the property
Stayed 2 nights in Mar 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so nice and caring! She is great!
Stayed 1 night in Feb 2024

8/10 Good

SAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere
Stayed 1 night in Feb 2024

6/10 Okay

Bev

Traveled with group
It was fine, breakfast options were a bit minimal.
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2024

2/10 Terrible

Bernadette, Algonac

The bed was so lumpy that I chose to lay across the foot of the bed which wasn’t so broken down. I covered myself with my coat. The floors in the bathroom had numerous large cracks. The flooring in the bedroom area has several boards that were separated and could cause a tripping hazard.
Stayed 1 night in Jan 2024
Response from Marry on Jan 24, 2024
We appreciate you bringing your concerns to our attention and highlighting where we can improve.it was pleasure to have you as our guest.

2/10 Terrible

Maria

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marry on Jan 11, 2024
Thank you for feedback that allows us to improve. This will be kept in mind when we look to make future updates and it was a pleasure to have you as our guest.

10/10 Excellent

Gary

Stayed 1 night in Jan 2024

6/10 Okay

Peter

Liked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Suely

Good
Stayed 1 night in Dec 2023
Response from Marry on Jan 6, 2024
Thank you for taking time to share your thoughts with us we are thrilled you enjoyed your visit.

10/10 Excellent

Jary

Liked: Cleanliness, property conditions & facilities
Excelente y muy cerca del arca
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Traveled with group
Breakfast but it was what was posted
Stayed 1 night in Dec 2023

10/10 Excellent

Irmalis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad motel
Linen, and towels were old and worn. Room was cold and breezy. Tub was stained. The bedding was worn out and obviously needed replacing. Would never stay here again.
Stayed 1 night in Nov 2023
Response from Marry on Nov 30, 2023
We sincerely apologize for that experience, thank you for taking time and share your experience we will take care issue.

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Nov 2023

8/10 Good

Kay

Traveled with family
Liked: Staff & service
The staff was very nice and accommodating. they blew up a basketball so kids could play. Very convenient to freeways and the ARK ENcounter!
Stayed 5 nights in Nov 2023

6/10 Okay

Mary Lynn

Traveled with family
Disliked: Amenities, property conditions & facilities
Old
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Stayed 2 nights in Nov 2023

10/10 Excellent

Kenichiro, WESTERVILLE

Stayed 1 night in Nov 2023

8/10 Good

Jeremy

Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk people were very friendly
Stayed 1 night in Nov 2023

8/10 Good

Michael, Park City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I agree with some of the previous reviews about the hotel being a little dated. I also agree that the Mexican restaurant on the property was outstanding. The one quirk was that the toilet was very loud. Other than that, the breakfast was okay, and the staff was very friendly and helpful. Very convenient location for the Ark Experience. I would certainly consider staying again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Beverly

Traveled with family
Liked: Amenities
Working out changes
Stayed 1 night in Nov 2023

10/10 Excellent

Olga

Stayed 1 night in Nov 2023

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service
If your going to the ark stay here
Great place Great service. My only issue was the towels. Get some fabric softener It was like drying off with sand paper.
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very clean and comfy bed! Friendly staff! Will definitely stay again and recommend to anyone looking for a great place to stay. Right next to Ark Encounter and delicious Mexican restaurant.
Stayed 3 nights in Nov 2023

8/10 Good

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with good management.
Even though the place isn’t fancy and super modern, the staff was friendly and accommodated my request for a first floor room. Breakfast was good with fresh fruit offerings and freshly brewed coffee. The room was comfortable and very quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful owners. Always wanting to make sure we had everything we needed
Stayed 2 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient to the Ark which we visited. The restaurant was Awesome!!
Stayed 1 night in Oct 2023