2/10 Terrible
Taneika
Traveled with partner
Apr 21, 2024
Disliked: Property conditions & facilities
I’ve never stayed at a hotel where you can’t take a shower because the water is so cold you’ll get pneumonia and you can’t use the restroom in your hotel room, so you have to run a mile and hope you don’t have an emergency because the toilet won’t flush in your room. That’s proper necessities you NEED for your customers to have a pleasant stay. Was comp. A free breakfast but that does not justify having to stay in a room with no hot water and no bathroom. Would really like to speak to a manager regarding these issues, I tried at the front desk at checkout and also tried to call at the front desk to speak to a manager was never told I could speak to any of the managing staff. I understand being busy, but that doesn’t explain why we had NO hot water or the bathroom not working… that’s maintenance, and to pay 300 for a room?? Something just doesn’t seem right here.
Taneika
Stayed 1 night in Apr 2024