All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 73 out of 123 reviews" "
10 - Excellent
73
Rating 8 - Good. 35 out of 123 reviews" "
8 - Good
35
Rating 6 - Okay. 7 out of 123 reviews" "
6 - Okay
7
Rating 4 - Poor. 4 out of 123 reviews" "
4 - Poor
4
Rating 2 - Terrible. 4 out of 123 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Sarah
Traveled with partner, Traveled with pets
Aug 20, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff. Furniture is run down. The chair in our room has leather pealing everywhere
It was very comfortable due to the fact the lady at the front desk was super nice, the room was very clean, and the bed was a lot nicer than even my own!
Response from Stacy Heard- Assistant General Manager on Mar 16, 2022
Hello Brittany,
Thank you for the wonderful review. We love to hear about our guests' experiences. We will be sure to let our team know they are doing a great job.
Kindest regards,
Dear Justin,
Thank you so much for rating us on your recent stay with us. I am very concerned about the low rating, as that means you were not happy and/or did not have an enjoyable stay with us. However, you did not share any details, so I don't know what happened. I would truly appreciate the opportunity to visit with you about this, as our goal is to provide the best service and accommodations possible. If we have fallen short of that in any way, we want to know so that we can improve for our guests. If you would be so kind as to contact me directly at the hotel, I would like to hear more about your stay with us. Thank you so much!
Warm Regards,
Lori Van Winsen
General Manager
Dear James,
Thank you so much for sharing your thoughts on your recent stay with us. We are glad you had a great stay! We look forward to welcoming you back again soon!
Warm Regards,
Lori Van Winsen
General Manager
Hello Daniel,
Thank you so much for rating us a "10" on your recent stay with us. We trust you had a great stay, and we sure look forward to seeing you again!
Warm Regards,
Lori Van Winsen
General Manager
The staff was very welcoming and helpful 🙂 I would recommend this hotel to my family and friends.
Annie
Stayed 1 night in Feb 2021
Response from Lori on Apr 13, 2021
Dear Annie,
Thank you so much for taking the time to share your thoughts about your recent stay with us. We appreciate you kind words, and we are so happy to hear you had a great stay. We look forward to welcoming you back again!
Warm Regards,
Lori Van Winsen
General Manager
Very friendly staff. Comfortable room. Good value.
James
Stayed 2 nights in Oct 2020
Response from General Manager on Jan 4, 2021
Dear James,
Thank you so much for taking the time to share your thoughts about your recent stay with us. We are so glad to hear you found our hotel was comfortable, a good value, and that our staff was very friendly. Great! We love to hear that! We look forward to welcoming you back again soon. Stay safe and be well, friend.
Warm Regards,
Lori Van Winsen
General Manager
4/10 Poor
Verified traveler
Dec 4, 2020
Verified traveler
Stayed 1 night in Dec 2020
Response from General Manager on Jan 4, 2021
Dear Anonymous,
Thank you for taking the time to rate your recent stay with us. There were no comments left, but the scoring was low. That concerns me. We want all our guests to have an enjoyable, comfortable stay with us. If that was not the case, please let us know how we can help. Stay safe and be well, friend.
Warm Regards,
Lori Van Winsen
General Manager
Clean and very comfortable. Basically just used to sleep as we were there fir Thanksgiving at our sons.
Todd
Stayed 3 nights in Nov 2020
Response from Lori on Dec 8, 2020
Dear Todd,
Thank you so much for sharing your thoughts about your recent stay with us. We are so glad to hear you had a comfortable stay. We hope to welcome you back again soon.
Warm Regards,
Lori Van Winsen
General Manager
2/10 Terrible
Latikqua, Williston
Traveled with group
Nov 24, 2020
Disliked: Staff & service
Never got my deposit back just want my money back
Latikqua
Stayed 1 night in Nov 2020
Response from General Manager on Jan 4, 2021
Dear Latikqua,
Thank you for taking the time to share your thoughts about your recent stay with us. I have very limited information on your statement, so I am unsure what happened? I would start first by contacting Expedia for assistance. If that does not resolve the issue, please let us know. We want all our guests to have an enjoyable, comfortable stay with us. If that was not the case, please let us know how we can help. Stay safe and be well, friend.
Warm Regards,
Lori Van Winsen
General Manager
Dear Anonymous Guest,
I am so sorry to see such a low rating for your stay. You didn't mention anything in your review, though. Was there an issue while you were here, or was there anything we could have done better? If you would like to let me know further details, I can be reached at lvanwinsen@brutgerequities.com. Your feedback is very important to us, as we use that to improve both our product and service to our guests. Our goal is to provide the best accommodations and service possible, and if something isn't up to par, we definitely want to know. Thank you so much, and I hope to hear back from you!
Warm Regards,
Lori Van Winsen
General Manager
Dear Chris,
Thanks so much for taking time to share your feedback with us. We are so glad to hear you found our hotel to be super clean and our team to be friendly. Our goal is to provide the best accommodations and service possible, and I hope that shows in all we do. We look forward to welcoming you back soon!
Warm Regards,
Lori Van Winsen
General Manager
Dear Chris,
Thank you for taking the time so share your thoughts about your recent stay with us. We are so glad to hear you had a great stay. We hope to welcome you back again soon!
Warm Regards,
Lori Van Winsen
General Manager
Thank you so much for your feedback. We are so glad to hear you had a great stay at our hotel. We hope to see you again soon!
Warm Regards,
Lori Van Winsen
General Manager
Dear Antonio,
Thank you for taking the time to share your thoughts about your recent stay with us. We are so glad to hear you found our hotel to be affordably nice. We hope to welcome you back again soon!
Warm Regards,
Lori Van Winsen
General Manager
Thank you for staying at the Candlewood Suites. We are so happy to hear that you enjoyed your stay with us. We hope to see you back in the near future.
Im here for work so i just had to get a nother room for kids
Verified traveler
Stayed 6 nights in Oct 2020
Response from Kim Edlund AGM on Oct 23, 2020
We are so happy that you chose the Candlewood Suites to house your family while you are working in the Williston, ND area.
8/10 Good
Verified traveler
Oct 9, 2020
Verified traveler
Stayed 1 night in Oct 2020
Response from Kim Edlund AGM on Oct 23, 2020
Thank you for taking the time to share your thoughts about your recent stay with us. We are happy to hear you had a comfortable, pleasant stay with us.This makes our whole day! Thank you so much!
Thank you for taking the time to share your thoughts about your recent stay with us. We are so happy to hear you had a comfortable, pleasant stay with us, and we are even happier to hear that Candlewood Suites is your first hotel choice in Williston.
8/10 Good
Trent
Sep 27, 2020
Liked: Cleanliness, staff & service, room comfort
Trent
Stayed 1 night in Sep 2020
Response from Kim Edlund AGM on Oct 23, 2020
Thank you for taking the time to share your thoughts about your recent stay with us. We are so happy to hear you had a comfortable, pleasant stay with us, and we are even happier to hear that Candlewood Suites is your first hotel choice in Williston. This makes our whole day! Thank you so much! We appreciate your patronage, and we look forward to welcoming you back to your Williston "home-away-from-home".
Thank you so much for taking the time to share your thoughts about your recent stay with us. We are thrilled to hear you found that our hotel worked well for your needs and that our team was warm and kind. We love to hear that! We hope to welcome you back again soon!
8/10 Good
Verified traveler
Sep 19, 2020
Verified traveler
Stayed 10 nights in Sep 2020
Response from Kim Edlund AGM on Oct 23, 2020
Thank you for your recent stay. We hope to see you back in the near future.
Great place to stay in Williston. Convenient, clean - really clean - quiet and attentive staff.
Chris
Stayed 3 nights in Sep 2020
Response from Kim Edlund AGM on Oct 23, 2020
Here at the Candlewood Suites, Williston we strive to make sure our guest are comfortable. Thank you for the kind words. We will make sure our staff is aware that you enjoyed your stay.
Staff was very helpful and friendly. The bed was super comfortable.
Verified traveler
Stayed 1 night in Sep 2020
Response from Kim Edlund on Oct 23, 2020
Thank you for the kind words. We will let our staff know what you said. We are super happy to hear that your stay went well. We hope to see you back the next time you are in the area.