Ratings based on 87 Verified Reviews

3.7 out of 5
54% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Nice hotel close to the airport.

Posted Dec 5, 2017
The breakfast buffet was very nice present. Good variety of food ...
Comment from Hotel Management
Dec 6, 2017 by kami, Hotel Management
Thank you for choosing the Grand Williston Hotel for your stay. We appreciate the feedback, it is important to us. We are delighted you enjoyed your stay with us and we hope to see you again in the future. Thank You, Management
1 out of 5
by A verified traveler

Don’t let the name fool you

Posted Nov 18, 2017
This place is not what it advertises to be. It is very dirty and uncomfortable. The bedding was dirty and thin. The towels were rough and thin. There were streaks on the walls from spills of liquid or something. It stunk. There was an inch of dust on the headboard and lamp that you could doodle in. Disgusting. The free breakfast is a joke. Food was rubber and minimal. False advertising all the way around.
Comment from Hotel Management
Nov 20, 2017 by Kami, Hotel Management
Thank you for choosing the Grand Williston Hotel for your stay. We apologize for the experience you had with your room. We have since addressed the issues. We are sorry your stay was not to hotel standard, If you would like to call the hotel and speak with the general manager regarding your experience, he would be happy to take care of you. Thank you for your feedback, it's very important to us. Thank You, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan

The hotel was very nice and the staff was pleasant

Posted Nov 13, 2017
Cons: Warm up the pool
I booked this hotel for the waterslide as I had my wo grandchildren with me. I only thing I found wrong with the pool is that it could have been warmer than it was. Our room was clean and quiet as compared to other places I have stayed. The breakfast smorge that was offered with the stay was excellent. The staff was very friendly and helpful.
Comment from Hotel Management
Nov 14, 2017 by Kami, Hotel Management
Thank you for staying with us at the Grand Williston Hotel and Conference Center. We are delighted that you enjoyed your stay with us. Thank you for your feed back it's very important to us. We hope to see you again in the future. Thank You, Management
3 out of 5
by A verified traveler from Saskatchewan

Close to airport, extra charges

Posted Oct 30, 2017
Booked & paid for room for 2 adults and 2 kids before hand. When we arrived we were informed that we owed $5 for extra adult-my husband? Seriously?? Who would book two queen beds for one person in first place? Yes a small fee but just seemed like a sideline cash grab. I have never heard of this-extra adults over double occupancy sometimes but husband,wife & kids?
Comment from Hotel Management
Nov 9, 2017 by Kami, Hotel Management
Thank you for choosing the Grand Williston Hotel for your stay. I apologize for the misunderstanding with front desk on the additional adult charge. You are correct, we do not charge for a 2nd Adult, only a 3rd and 4th adult in a QQ room. I do not have enough information to locate your previous stay with us so that I can refund you the extra adult charge. If you can please contact the hotel, I'd love to help you out. Again I apologize for the miss communication and I will be addressing the front desk staff . Thank you for your feed back its important to us. Thank You, Kami Management
2 out of 5
by A verified traveler from Calgary

Hotel for truck drivers only

Posted Oct 18, 2017
Pros: close to airport
so noisy the hotel with trucks and people speaking loud outside. the room was kind of old with some lights requiring replacement and the bath was not good at all.
Comment from Hotel Management
Nov 9, 2017 by Kami, Hotel Management
Thank you for choosing the Grand Williston Hotel for your stay. I apologize for the troubles you experienced while staying with us. We will be addressing these issues you experienced with our staff. I appreciate your feed back it is important to us. Thank You, Kami Management
3 out of 5
by A verified traveler from Brainerd, Mn

Posted Oct 10, 2017
Pros: Good location
Cons: Working hot tub.
Location: We enjoyed going to the local Pumpkin Patch.
Had issues with an unclean bathroom and failure to clean it up as promised. The evening front desk host, Mahogany, did transfer us to a clean room when we discovered it had not been taken care of. She was very pleasant and professional. We were disappointed that the hot tubs were out of order,
Comment from Hotel Management
Nov 9, 2017 by Kami, Hotel Management
Thank you for choosing the Grand Williston Hotel for your stay. I'm sorry you were accidentally put into a room that had not been cleaned yet. I'm happy to hear that Mahagany took care of you as soon as you informed her of the situation. It's very unfortunate this happened and I will be going over your experience with our housekeeping department. Unfortunately the hot tubs were permanently shut down over 3 months ago. Again I apologize for the situation you experienced and thank you for your feed back, it is important to us. Kami Management
3 out of 5
by A verified traveler

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Thank You for choosing the Grand Williston Hotel and Conference Center for your stay. We look forward to seeing you again. Thank you for your review, its important to us. Thank You, Management
4 out of 5
by A verified traveler

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Thank you for Choosing the Grand Williston Hotel for your stay. Your feedback is important to us. We are glad you enjoyed your stay with us. We look forward to serving you again in the future.
5 out of 5
by Ryan

Above and Beyond

Posted Sep 4, 2017 on Hotels
Great experience. Friendly staff at front desk. Room was very spacious. Incredibly cheap price on the room. Also, my flight was changed and they went above and beyond to accommodate me.
Comment from Hotel Management
Sep 11, 2017
Thank you for choosing the Grand Williston Hotel and Conference Center for your stay. We are happy you enjoyed your stay with us. We work hard to provide our guest great customer service. Thank you for your response, your feedback is important to us. We look forward to seeing you again in the future. Thank You, Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Very comfortable and clean place to stay. The staff is very helpful. Breakfast staff was always smiling and happy. I would recommend it again
Comment from Hotel Management
Sep 4, 2017 by management, Hotel Management
Thank You for choosing the Grand Williston Hotel for your stay. We are very happy you enjoyed your stay with us. We pride ourselves on customer service and making our guests stay a pleasurable one. We look forward to seeing you again. Thank You, Management