Ratings based on 333 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from nova scotia Canada

Posted Jul 8, 2017
Great place up graded us no charge. Close to everything you need,food entertainment close to the interstate
Comment from Hotel Management
Jul 21, 2017 by Sean Horgan, Hotel Management
Thank you so much for the positive review. We hope you visit us again soon. Thank you for being the best part of Sonesta ES Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
We found what we were looking for 2 couples. Quiet area.
Comment from Hotel Management
Jul 7, 2017 by Sean, Hotel Management
We appreciate your time and feedback and we look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Hotel

Posted Jun 30, 2017
Stayed in the 2 bedroom loft and it was perfect. Kitchenette was great being able to have the full amenities of being at home. The beds were like sleeping on pillows.. so comfortable. Nice to have 2 bathrooms up and downstairs. Staff were very pleasant and friendly and helped with anything you may have needed. Pool was great. Breakfast was great and was surprised with there dinners they had for there guests a couple times throughout week which was nice to get all the guests together add interact. Overall I would 100% stay at this hotel again it was amazing and my boys had a great time...
Comment from Hotel Management
Jul 7, 2017 by Sean, Hotel Management
Thank you so much for your positive feedback we look forward to your next visit. Thank you for being the best part of Sonesta ES Suites!
3 out of 5
Recommended
for Everyone
by A verified traveler

Big rooms and nice location but over rated

Posted Jun 28, 2017
Pros: Location.
Did'nt get the highest floor as mentioned and king bed room. Instead got a basement room with two double beds. Asked to change the room at the front desk but they said that there was no more availibiity in that category of room and I had to upgrade for extra cost. So I stay and got what I got.
Comment from Hotel Management
Jul 7, 2017 by Sean, Hotel Management
We apologize for the inconveniences during your visit please feel free to contact me.
4 out of 5
by Helen

College Trip

Posted Apr 28, 2017 on Hotels
Hotel was good, bed not very comfortable.
Comment from Hotel Management
Jun 1, 2017 by Cesar, Hotel Management
Dear Helen, Thanks for sharing your experience with us! We appreciate the warm feedback regarding our staff! We look forward to your return to Burlington, VT! Sincerely, Cesar G. Operations Manager
5 out of 5
by Paul

Posted Mar 22, 2017 on Hotels
Room was comfortable and well equipped (full kitchen). Best available internet download speed was not up to expectations (uploads were very fast, however), but that was the only issue of note. Staff was very friendly and answered questions fully. Would stay there again if the need ever arises.
4 out of 5
by A verified traveler

Posted Mar 19, 2017 on Hotels
Love the new updates to the rooms and decor.
3 out of 5
by Not Provided

Wiliston Vermont- disappointed March break outing

Posted Mar 12, 2017 on Hotels
Hotel was ok. Room clean up was not the best. They didn't clean our carpets or take out the garbage which was overflowing after our first night. They have multiple buildings and are not connected to the main building or pool so you have to get your coat and boots to have breakfast or swim. That was hard with the kids. Too cold to go in the water then have to walk back to our room. Definitely needed to take the care. If you wanted coffee or tea you had the same issue. A small thing but shampoo and conditioner was not refilled in the shower..so no conditioner for 2 days. Breakfast was very skimpy. Good for free I guess but not what I get from other hotel chains we typically stay in . The beds were very comfortable and the room size was very nice. Disappointed overall. A free snack is offered if you are a member of theirs and I was charged the $$ I had to call and ask for a credit. I was told we had a $5 credit on the account for that. Hotel is also is a noisy part of town, we opened our window to get some fresh air and you heard lots of firetrucks and police cars.
3 out of 5
by A verified traveler from Long Island, NY

OK for the price

Posted Feb 27, 2017
Cons: Clean the rooms. Get real pillows and new mattresses
Receptionists are kind, but not very helpful. Cleaning service horrific. The bed and pillows uncomfortable. The price was was low, that's the only reason to stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Large room with all the comforts of home

Posted Feb 26, 2017
We booked this room for a long weekend while our daughter visited a local college. The room was very spacious with 2 bathrooms, fireplace, loft, bedroom, and fully kitchen with all the essentials. Staff was very friendly. Location is great, close to all the shops in Burlington. Only drawback was parking, not many spaces available for the number of rooms on the property.