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Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
2/10 Terrible
Heather
Traveled with family
Jan 17, 2024
The check in process went well and room was fine. We had an emergency happen where my child ended up going to the ER and then we went home @4am finally and the staff said they wished there was something they could do, but we booked 3rd party& to contact them for a refund! Did that and they denied it! Horrible service, they are so hard up that they can't have a heart. Shame on them!
Staff was friendly and accommodating. We enjoyed the pool and hot tub. Breakfast was ok. Our room was small and not well lit, but we appreciated the bathtub, microwave, and fridge! Pet friendly with low fee!
Sena
Stayed 1 night in Nov 2023
Response from Raj on Nov 28, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
8/10 Good
Gayle L
Traveled with family
Oct 30, 2023
Liked: Cleanliness, staff & service, room comfort
Family wedding weekend.
Nice facility, convenient to major roads. Nice breakfast, good looking pool area. Hallway carpets need to be updated, threadbare and holes in them.
Gayle L
Stayed 1 night in Oct 2023
Response from Raj on Oct 30, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
8/10 Good
Michael
Oct 30, 2023
Michael
Stayed 1 night in Oct 2023
Response from Raj on Nov 28, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
it was clean and nice. The staff was very helpful . The breakfast was ok. We had a good time.
MARTHA
Stayed 6 nights in Oct 2023
Response from Raj on Oct 14, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
6/10 Okay
Angie
Business traveler, Traveled with partner
Oct 12, 2023
Liked: Staff & service, amenities
stayed 2 separate weeks with a few days in between.....first stay...room 2nd floor --good
2nd stay bottom floor room-- average...borderline poor...bedding was worn and tattered....flooring felt wet.
facility and staff and compliment breakfast very good otherwise
Angie
Stayed 3 nights in Sep 2023
Response from Raj on Oct 14, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
One of the nicest super 8 locations I’ve ever stayed at! Very friendly staff, in a beautiful town, I was actually impressed by the condition of the room! The workers here are dedicated to customer service! Great Job!
carlson
Stayed 1 night in Sep 2023
Response from Raj on Sep 22, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
Was a little offended when the check in guy told me that it was only a full size bed and didn’t think that we would fit it. We didn’t want to pay a-lot so that is why we picked that. Told him I knew that and if you want to upgrade us with the same rate he could and he never said a word. We fit just fine …don’t assume!
Julie
Stayed 1 night in Aug 2023
Response from Raj on Sep 6, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
If you want a Room that Smells musty and old but the hallways are aligned with Air Fresheners and Smell great they mask that smell so well. The couch we had in our room had no back to the cushion leaving it exposed as you all most fell to the ground when you sat on it. The Breakfast is AMAZING tho. i would not recommend or ever stay her again!!!
Amanda
Stayed 2 nights in Aug 2023
6/10 Okay
Jennie
Traveled with partner
Aug 13, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Wish they would have told us the hot tub was under maintenance before we booked. Hotel was clean, new furniture would greatly improve overall space.
Jennie
Stayed 1 night in Aug 2023
Response from Nick on Aug 14, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
6/10 Okay
Stephen
Aug 12, 2023
Stephen
Stayed 1 night in Aug 2023
Response from Raj on Sep 6, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
The only thing clean was the bed I slept in. Other than that the entire hotel is filthy and needs to be washed with soap. Spraying with cleaner and wiping off is not cleaning.
Verified traveler
Stayed 2 nights in Jul 2023
Response from Nick on Jul 27, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
Getting called several times early Sunday morning by staff and having police pounding on my hotel door at 6am because somebody let their child roam the hotel hallways, was unacceptable. The hotel specifically asked the age of any minor guests. Staff should not be knocking on doors at 5 AM and blowing up their hotel room phone at that time. It interrupted the poor sleep I already got because of the air conditioner blowing for five minutes off and on all night long. Also, nobody at the front desk let me know the pool hours or the breakfast hours. I had to figure that out myself. I was highly disappointed in the overall experience.
When we arrived we checked in and we were in a hurry to get to our nieces wedding and the guy called the room and said we needed to go to the front desk, we were already running late so I called and the guy said he was at our door. We were already gone he couldn’t understand that we were no there he hung up on us so I called back and asked if we could talk on the phone he said yes and hung up again. So when we came back to the hotel he was watching for us and was right there and all it was for was a pet deposit. So we took care of that. The same guy came and knocked on our door really late. Then called the room super early in the morning. It was like we had been in jail from check in to check out. My fiancé is handicapped and the room we had got was handicap and we could barely move in it. Plus thought it would have been a good choice but I will never stay again
Staff was not very friendly. Frig/ freezer in the room was iced over and could not be used. We had ice packs that we needed to put in and couldn't. Bed was a little to soft.
Clarine
Stayed 1 night in Jul 2023
Response from RAJ on Jul 23, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
6/10 Okay
Kathleen, Alamo
Business traveler, Traveled with family
Jul 21, 2023
Liked: Cleanliness
Just ok
Kathleen
Stayed 1 night in Jul 2023
Response from RAJ on Jul 23, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
6/10 Okay
Michele
Traveled with partner
Jul 16, 2023
Liked: Staff & service
It was clean and well kept but we were in a room with a single bed which was a full size and it sank towards the middle
Michele
Stayed 1 night in Jul 2023
Response from RAJ on Jul 23, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
6/10 Okay
Gloria
Traveled with partner
Jul 10, 2023
Liked: Cleanliness, staff & service
Everything was OK. Needs updating in rooms, hole in carpet in hallway, bed was very uncomfortable and outdated
Gloria
Response from RAJ on Jul 14, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
10/10 Excellent
Olivia
Traveled with partner
Jul 9, 2023
Liked: Cleanliness, staff & service
I liked how quiet it was.
Olivia
Stayed 1 night in Jul 2023
Response from Raj on Jul 10, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
False advertising. This place does NOT have EV charging. We drove 50 miles out of the way because they advertised they offered EV charging. We called before booking to confirm they offered Level 2 (8-11kw/hr) charging. They said yes. When we arrived they showed us 2 standard 117AC poles where we could plug in. Level 1 and useless. We couldn't cancel our room because we didn't know 24 hrs ahead. Shame on HOTELS.com and shame on Super 8. 😞
Geoffrey
Stayed 1 night in Jul 2023
Response from RAJ on Jul 10, 2023
DEAR GUEST WE DO HAVE EV CHARGING AT OUR HOTEL BUT YOU WAS LOOKING FOR THAT CALL FAST CHARG THEM ARE 2 DIFFRUNT THINGS, SO PLEASE DONT CONFUSE YOUR SELF AND DONT CONFUSE OTHER
I forgot my charging block and asked the person at the front desk if they happen to have one. They didn't so the person let me use theirs for the night. Thank you!
Lori
Stayed 1 night in Jun 2023
Response from RAJ on Jun 16, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate
6/10 Okay
Gary
Business traveler
Jun 16, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Room door was open at check in. Had to inspect to be sure room was empty.
Gary
Stayed 1 night in Jun 2023
Response from R on Jun 29, 2023
Thank you very much for taking the time to review our property. It's always heartwarming to hear that your stay was nice. Appreciate