Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice place to return to!

Posted Oct 25, 2015
Pros: Comfort and convenience!
Cons: Nothing
Location: East end of town and minutes to everything.
I grew up in Willmar and return occasionally to visit. I am so impressed with the Best Western that I don't even consider any other hotels in town. It is also nice to have two great restaurants attached...Ruff's and Green Mill!
Comment from Hotel Management
Dec 1, 2015 by General Manager, Hotel Management
Thank you Dudley for the awesome review! We look forward to your next trip!
5 out of 5
by Jana

Posted Sep 28, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by General Manager, Hotel Management
Thank you for your 5 star rating Jana!
4 out of 5
Recommended
for Everyone
by A verified traveler

Room somewhat cramped

Posted Sep 28, 2015
Room somewhat cramped when using walker. Otherwise worked very well for stay.
Comment from Hotel Management
Dec 5, 2015 by General Manager, Hotel Management
Thank you for your feedback! Please let us know next time you are visiting as we do have a variety of rooms that may be more suitable for guest with special needs like walkers, etc.
4 out of 5
by A verified traveler

slippery pool edge

Posted Sep 2, 2015 on Hotels
Slept really well. .pool and wool pool was nice. Only complaint was that once you got to the edge that was 8ft deep the ledge was so slippery you couldn't hold on and really couldn't enjoy the deep end well.
Comment from Hotel Management
Feb 6, 2016 by General Manager, Hotel Management
Thank you for the feedback. We have had the coping of the pool sanded and painted so hopefully that will eliminate the slippery edge you found!
5 out of 5
by A verified traveler

Posted Aug 31, 2015 on Hotels
Comment from Hotel Management
Feb 6, 2016 by General Manager, Hotel Management
Thank you for the 5 star review!
4 out of 5
by Otto from DK

dejlig

Posted Aug 12, 2015 on Hotels
Det var dejligt at bo lige ud til poolen, men så mangler man dagslyset. Godt hotel. Lille by.
Comment from Hotel Management
Feb 6, 2016 by General Manager, Hotel Management
Tak for din feedback. Vi er glad for du nød bassinkanten værelse. Vi håber at se dig igen i fremtiden!
4 out of 5
by A verified traveler

Return for the investment.

Posted Aug 5, 2015 on Hotels
Not enough return for the investment. On the expensive side.
Comment from Hotel Management
Feb 6, 2016 by General Manager, Hotel Management
Thank you for the 4 star review, although we are sorry you felt you didn't get good value for your stay. Please let us know if there is anything we can do differently that would warrant a better value for you. Thanks again for taking the time to share your feedback!
2 out of 5
by A verified traveler from Willmar, MN

Dirty Room

Posted Jul 28, 2015
There was a dirty man's sock next to the TV cabinet. A womens finger nail file under the table. Dirt in the corners of the bathroom and all along the tub.
Comment from Hotel Management
Jul 31, 2015 by Dave, Hotel Management
As we responded when you brought this to our attention at the front desk, we are so sorry for the oversight on the part of housekeeping. Thank you for sharing your feedback with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicely remodeled

Posted Jul 27, 2015
Pros: Green Mill on premise
Enjoyed our stay. Nice comfortable room. New décor.
Comment from Hotel Management
Aug 1, 2015 by Dave, Hotel Management
Thank you for the 5 star review, we appreciate the feedback!
4 out of 5
Recommended
for Families
by A verified traveler

Great place away from home!!

Posted Jun 17, 2015 on Hotels
I was in town on a family matter, and this is the cleanest hotel I have been to in Willmar, for years! It's spendy, but definitely worth the money spent!!
Comment from Hotel Management
Oct 3, 2015 by General Manager, Hotel Management
We're so glad to know we were a great value and you enjoyed your stay with us!