Shady back alley scam house
Posted Nov 23, 2016 on Hotels
The stay was manageable, although not a place I would stay again, until about an hour after we had checked out and had been driving to our next destination, I received a call from the hotel manager trying to tell me that they were missing two pillows out of the room we had occupied. Confused, I asked her what she was talking about. After she proceeded to tell me that they had looked over the whole room and were missing the two pillows, I told her that I didn't know what to tell her and that we had not taken anything out of their room. She proceeded to tell me repeatedly that they weren't saying we tool anything, but that they were going to be charging my card an additional $40.00. I asked her how many pillows were supposed to be in the room, she told me 5. I said that there had definitely not been 5 pillows on the single king bed when he had checked in. As she continued to speak very smugly to me I pulled up their website and found the single king bed room on the virtual tour feature of the site. The tour clearly shows the rooms having only three pillows on the beds. When I brought this to her attention, she rudely insisted that their website was wrong and that regardless of the facts, they would be charging my card. I asked to speak to the manager and the woman on the phone told me she was the general manager. So all in all this woman ripped me off for $40 and told me it didn't matter what I said or that I was a paying customer, my word meant nothing.