Ratings based on 477 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great location. A bit run-down

Posted May 2, 2017
Pros: the location
Cons: updated furniture in rooms
Location: right on the water. walking distance to restaurants and shopping.
we selected this hotel because it was right on the water. we were able to launch our kayak from a ramp next door to the hotel. maid service was slow and they kept forgetting to leave coffee in the room. rooms were a bit dated but the bathroom was really nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great place to stay

Posted Apr 26, 2017
Great view of the river & battleship. Staff was exceptional from the front desk to the cleaning staff. Right in downtown where we could walk to shop & eat.
Comment from Hotel Management
Apr 26, 2017 by Jackie, Hotel Management
Thank you for the nice comments on the staff and the hotel. We greatly appreciate your business and look forward to your next visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and close to town

Posted Apr 19, 2017
Ability to walk to most of area attractions and restaurants. Nice view.
Comment from Hotel Management
Apr 26, 2017 by Jackie, Hotel Management
We are so glad you enjoyed your stay at the BW Plus Coastline and that you took advantage of the Historic districts beauty. There are so many things to do in downtown, not to mention the many great restaurants. We hope to see you again soon
4 out of 5
Recommended
for Business Travelers
by A verified traveler from North Carolina

Hotel-Downtown Wilmington NC

Posted Mar 12, 2017
Pros: Location, Staff, Price.
Cons: Not much to improve on.
Location: Local downtown restaurants - Circa 1992, Front St. Brewery, Copper Penny, Tony's Pub
Love the location of this hotel. I stay here often. Hotel stay is always courteous and helpful. The location is perfect for downtown evening experiences within walking distance. Access to Riverwalk views and running routes through downtown.
Comment from Hotel Management
Mar 31, 2017 by Jackie, Hotel Management
Thank you for selecting our hotel during your recent stay in Wilmington. It's always nice to hear back from our return guest and we hope you will come back soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaufort, SC

Posted Feb 28, 2017
great location, short walk downtown and great staff also pet freindly
Comment from Hotel Management
Apr 21, 2017 by Jackie Blake, Hotel Management
Thank you for selecting our hotel and we greatly appreciate your nice comments. We hope you will come back and visit with us again when in Wilmington
5 out of 5
by PJ

Room with a view

Posted Feb 17, 2017 on Hotels
Lovely place to stay. View every morning. Quite . Great staff. Helpful. Kind. Am breakfast needs work
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thanks for taking the time to review the hotel. We greatly appreciate your nice comments and they will be shared with the staff. We hope you will visit again when in Wilmington
3 out of 5
by Lou Anne

Riverfront, great view, meh hotel.

Posted Feb 13, 2017 on Hotels
This hotel is actually an old motel converted into something a little trendier - therefore, the rooms are all on outside hallways. Now this is GREAT in the spring, maybe summer, and fall, but cold river winds are not my idea of a pleasant stay. Our room (King) was small - the bed filled up the room practically - and the bathroom was super small. The furniture was really dusty - I wondered if maybe that room hadn't been used in a while - and the construction at the convention center next door started at 5am. The breakfast room has an incredibly nice woman who calls herself Granny and makes sure you have everything you need ... but what was needed was space in the room. 4 tables in the room and several more outside on the breezeway, which again, is only usable seasonally. This is my second, and last, stay at this hotel. The front desk staff is perfunctory, but not overly friendly or even welcoming. It does have a great location being walking distance to downtown and right on the boardwalk. Gorgeous sunset.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
We greatly appreciate your comments and will we are sorry that you had so many issues with your stay. I will take your comments back to the staff and work on ways to improve the areas you mentioned. We do appreciate your business and we are looking to make some positive changes in the future with renovations to the hotel. Again, thank you selecting our hotel and we hope you will reconsider and come back and visit with us again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from NC

Convenient to downtown Wilmington and Hwy 17/74

Posted Feb 9, 2017
Pros: Staff, location,
Location: Copper Penny Rest. Brewery downtown NY Pizza - downtown Run along the boardwalk
Very enjoyable stay with access with convenient access to al downtown amenities. Super hotel staff!
Comment from Hotel Management
Feb 27, 2017 by Jackie, Hotel Management
Thank you for the nice comments on the staff. We are so glad you enjoyed your recent stay and we hope you will visit with us again when in Wilmington.
4 out of 5
Recommended
for Everyone
by A verified traveler from Raeford, NC

Nice hotel close to downtown

Posted Feb 9, 2017
My only real complaints were parking and the shower. The parking was very limited and with some events going on in their conference rooms it was extremely difficult to find a spot. The shower was a rain shower head but there is no door on half the shower area so it's open and the heat is lost. Whatever part of your body is not directly in the hot water is going to be cold.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sterling, Va

good location. very attentive staff

Posted Jan 31, 2017
good location but quiet setting. Great staff. Room always smelled clean.
Comment from Hotel Management
Feb 2, 2017 by Jackie Blake, Hotel Management
Thank you so much for the nice comments. We are so happy you enjoyed your stay and we hope to see you again when you're in wilmington