Ratings based on 720 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from cincinnati

Book somewhere else..

Posted Apr 6, 2017
We accidentally booked this through Expedia. Thought we were booking the Hampton Inn Wrightsville Beach. So we were extremely disappointed when we realized it and we couldn't cancel. We were put in a handicap room by the back stair case. Room just felt cold and dirty. Woke up to three bug bites on my toe and two on my face. We searched for bed bugs but didn't see anything.. not sure what the heck it was. Went down to the front desk to complain- they gave us a new room. We figured we deal with it one more night as we were going to only be in the room a couple of hours. The girl at the front desk was very nice and said as soon as the head housekeeper inspects the new room, we'd be able to move. Once we got into the new room, the bathroom floor was filled with hair, the tub wouldn't drain, the toilet seat was falling off the toilet and the curtains wouldn't close. I laid towels all over the bathrooms floor. Didn't get bit by anything in this room- thank goodness! Only thing good about this hotel was the breakfast.
Comment from Hotel Management
Apr 8, 2017 by Hotel Management, Hotel Management
Thank you for taking the time to review your recent stay with us. We apologize that your stay fell below expectations. We hope you will choose to stay with us again in the future as we are sure you will have an improved stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise and great value

Posted Mar 30, 2017
Inviting lobby area and breakfast room. Rooms average size and spotless. Not a fan of prefab tub and wall surrounds, but towels large and comfy. Bed also quite comfortable and pleasantly quiet location. I would definitely stay here again.
Comment from Hotel Management
Mar 31, 2017 by d7, Hotel Management
Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our comfy beds! Please come again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
Nice for the price. There are better places but for the price, I was quite pleased.
Comment from Hotel Management
Mar 24, 2017 by Rebecca R., Hotel Management
Thank you for your feedback. We hope to see you again soon!
5 out of 5
by A verified traveler

My go to in wilmington

Posted Mar 20, 2017 on Hotels
Excellent customer service. Long line at check in, but it moved quickly and staff was so friendly. Comfy clean room. They do allow pets but only on the first floor.
Comment from Hotel Management
Mar 24, 2017 by Rebecca, Hotel Management
We look forward to all your future stays with us!
4 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017 by Rebecca, Hotel Management
Thank you!
5 out of 5
by SONYA

A Great Stay!

Posted Mar 19, 2017 on Hotels
A quick family get-away was enhanced with great accommodations and friendly staff! The location was close to the highway, food choices, and shopping areas. When I'm in the area again, I will stay here again!
Comment from Hotel Management
Mar 24, 2017 by Rebecca, Hotel Management
Thank you Sonya! We look forward to the next time we see you!
5 out of 5
by A verified traveler

Posted Mar 17, 2017 on Hotels
We thought our room was nice and clean. The breakfast that was provided was nice and clean as well.
Comment from Hotel Management
Mar 24, 2017 by Rebecca, Hotel Management
Thank you for the five star rating! Safe travels!
3 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Comment from Hotel Management
Mar 15, 2017 by Rebecca, Hotel Management
Thank you for taking the time to review our hotel! Safe Travels!
4 out of 5
by Daniel

Posted Mar 11, 2017 on Hotels
Good stay. Room was nice check in easy southern hospitality at a high level. Refreshing from the norm
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank you! We hope to see you again the next time you visit Wilmington!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2017
This was the nicest places we have stayed at in Wilmington. We will return!
Comment from Hotel Management
Mar 13, 2017 by Rebecca R., Hotel Management
Thank you! We look forward to the next time we see you!