Ratings based on 184 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from C

Nice, clean and affordable.

Posted Jan 18, 2017
Nice hotel, I frequent the area for business. And this is my go to stop. Convenient location, staff is pleasant.
Comment from Hotel Management
Jan 18, 2017 by Rebecca R, Hotel Management
Thank you Danielle! We look forward to the next time we see you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
This was a nice place to stay. We were only there for one night. The location was good-lots if restaurants and shopping nearby and the price was great. Convenient to the Battleship which was our reason for going to Wilmington.
Comment from Hotel Management
Jan 17, 2017 by d7, Hotel Management
Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our convenient location near the Battleship! We look forward to seeing you again next time you are in the area! Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Stayed for business

Posted Jan 14, 2017
Stay here every time I'm in town for business. I even drive out of my way to stay here because I know I will have a clean and safe place to stay. Great breakfast, love the waffles.
Comment from Hotel Management
Jan 17, 2017 by D7, Hotel Management
Thank you Joe for the 5-Star Review! We are glad to here we are your 'go-to' hotel in the Wilmington area! We appreciate your kind words and look forward to seeing you again soon! Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice

Posted Dec 28, 2016
The plus from best western always surprises me; nice room, comfy, polite personal, and good breakfast. This hotel was 10 times better in cleanliness and breakfast compared to $198 a night hotel that I went after that. I would absolutely recommend this hotel.
Comment from Hotel Management
Dec 29, 2016 by d7, Hotel Management
Thank you for reviewing our hotel! We are glad to hear you had a nice stay with us and enjoyed our great value! Please come again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

My bed

Posted Dec 13, 2016
My bed in 408 had dirty sheets,I was given sheets to change my bed and I did.
Comment from Hotel Management
Dec 15, 2016 by Rebecca R., Hotel Management
We deeply apologize for the housekeeping oversight. We have addressed this with our staff. Thank you for letting us know. We hope you will choose to stay with us again in the future as we are sure you will have an improved stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

ok hotel

Posted Dec 1, 2016
Pros: location
Cons: update rooms and bathrooms with normal height shower heads
the room was dated. the shower head was only 4 feet off ground, i am over 6 foot tall
Comment from Hotel Management
Dec 2, 2016 by Rebecca R., Hotel Management
Thank you Benjamin for your feedback! We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

good hotel

Posted Dec 1, 2016
Pros: the pool and the location
Cons: clean tubs and make sure no hair on "clean" towels
Location: we enjoyed a night at Dave and Busters which was almost next door to the hotel. Hotel was close to the IX center as well. Easy to find off of I-90
we enjoyed the pool and the room. my only complaint was that our towels had a long dark hairs on them and the bathtub was not clean
Comment from Hotel Management
Dec 2, 2016 by Rebecca R., Hotel Management
Thank you Benjamin. We apologize for the housekeeping oversights and will be sure to address this with our staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2016
The hotel was good breakfast was not so great not much to pick from
Comment from Hotel Management
Nov 17, 2016 by d7, Hotel Management
Thank you for taking the time to review our hotel! We appreciate your feedback regarding our breakfast and will use your comments to improve in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Nice hotel close to the university

Posted Nov 12, 2016
Nice but noticed a few ants. Only stayed overnight, about 12 hours. Great breakfast including waffles.
Comment from Hotel Management
Nov 14, 2016 by d7, Hotel Management
Thank you for the 5-Star Review! It is great knowing you enjoyed our nice hotel and hot waffles! Please come again soon! Hotel Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 11, 2016
Pros: The hot breakfast was very enjoyable. The staff for was very courteous and welcoming. Highly recommended this hotel
Cons: The only thing I have to complain about were the small pillows.
Comment from Hotel Management
Nov 14, 2016 by d7, Hotel Management
Thank you Leslie for taking the time to review our hotel! We are happy to hear you enjoyed our delicious hot breakfast and courteous staff! We appreciate your recommendations and look forward to seeing you again soon! Hotel Management Team