The hotel was having a charity event and allowed the event to blast music so loud it was disturbing and gave guests headaches it was so loud. This went on for two days!! The fundraiser was allowing people to repel off the side of the hotel past guests' rooms. 70 repelled past rooms just on Saturday morning. There was NO rest for any hotel guests. When complaints were registered with manager he offered for the shuttle to take our family up the beach where it was quieter and 3 and 4 yrs old children's ears would not be damaged by the noise levels. Oh and how would we potty and take afternoon naps?? Disaster. I want my money back. Will never go there again!!! Even when we checked in they did not inform us of this very disruptive event.
Comment from Hotel Management
Nov 27, 2016 by Kristin, Hotel Management
Oh gosh, I'm quite embarrassed we didn't let you know about the charity event. I appreciate you sharing your experience and moving forward we will ensure arriving guests are informed of on-site happenings.