Ratings based on 175 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 20, 2017
Older hotel. Didn't smell great, but inexpensive.
Comment from Hotel Management
Nov 22, 2017 by Olivia, Hotel Management
Thank you for your review. We recently updated this property in 2016 and appreciate the feedback so that we can work on improvement for future guests. We hope to see you again the next time that you find yourself in Wilmington.
4 out of 5
by Robert

Posted Nov 4, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Nov 1, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted Oct 31, 2017 on Hotels
For us, travelling with a specific purpose and without our own transport, rather than a holiday, it was perfect. Taxi from and to the airport was easy. Really good breakfast, clean and comfortable. Friends in Wilmington helped us with transport but I am not sure how visitors would get around independently if they had no car. However, we could not fault it for our purpose. Hope this is helpful.
Comment from Hotel Management
Nov 14, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your business. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler

Posted Oct 7, 2017 on Hotels
Sink faucet too busy g for sink. Had handicap shower and could not prevent the bathroom from flooding.
Comment from Hotel Management
Nov 14, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler

Expensive Flop House

Posted Oct 3, 2017 on Hotels
Nice comfy bed that I couldn’t enjoy due to the drunks yelling in the hallway from midnight to 1am. Finally asleep with a pillow over my ears then a drunk knocking on my door at 5am and everyone’s down the hallways looking for “Rick”. Won’t be staying again. Felt very unsafe. Nice hotel ruined by not securing the front hotel door at night.
Comment from Hotel Management
Nov 14, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Stay here

Posted Sep 30, 2017
Close to everything staff is great. Rooms are clean no rifraf.
Comment from Hotel Management
Oct 2, 2017 by Olivia, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed your visit to our property and look forward to hosting you again sometime soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Great location.

Posted Sep 28, 2017
Great location 10 minutes to anywhere. Real good people working here. Always helpful.
Comment from Hotel Management
Sep 29, 2017 by Olivia, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed your stay and find our staff to be helpful each time you visit. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Allowed us to check in early, room was clean, good location
Comment from Hotel Management
Sep 20, 2017 by Olivia, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.
5 out of 5
by Wendy

Great hotel and staff

Posted Sep 11, 2017 on Hotels
Big smiles from behind the service desk as my family arrived. We had been getting away from the storm and the big smile made us happy to see friendly people.
Comment from Hotel Management
Sep 20, 2017
Thank you for your review. We will share your kind words with or desk staff. We are happy to hear you enjoyed your stay with us while evacuating from the storms. We hope to host you again sometime in the future.