Ratings based on 749 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Bed was old and lumpy.

Posted Aug 21, 2016
Pros: Location
Cons: Complete renovation
Location: The Oceanic Restaurant and Pier was spectacular. Found it in publication in room.
The hotel room was old and dated. Bed was lumpy and hard to sleep on. Air conditioner was either freezing or off. Breakfast was OK. Not enough room for all of us to sit and eat. Front desk was being asked to do way too much.
Comment from Hotel Management
Aug 22, 2016 by Phillip M, Hotel Management
Dear Valued Guest, We want to thank you for staying with us. Sorry to hear that you left the hotel with some concerns. Thank you for bringing these matters to my attention. We are utilizing your feedback to create improvements for the future. Sincerely, Phillip Marshall Guest Service Manager
4 out of 5
by A verified traveler

Functional - close to the airport

Posted Aug 16, 2016
Good hotel. Great staff very helpful. Typical US hotel sized rooms and facilities. The walls are a little thin - so sound travels a bit. But nothing that will make it less pleasant. The only issue I faced was a lumberjack in the neighbouring site who decided to work at 5 am - didn't need an alarm clock after that. The hotel assured me it was temperory and would be sorted soon. Otherwise good hotel, clean rooms, comfortable bed and close to a bunch of shops and about 15 mins to the beach.
Comment from Hotel Management
Aug 19, 2016 by Phillip M, Hotel Management
Dear Anand, Thank you for staying with us at the amazing Country Inn & Suites Wilmington! Thanks for the feedback regarding the quality of the hotel. We appreciate you taking the time to write us. We are delighted to hear that you enjoyed your time in the Wilmington area. We look forward to your next visit! Yours In Hospitality, Phillip Marshall Guest Service Manager
5 out of 5
by A verified traveler

Posted Aug 9, 2016
Comfortable , very clean, friendly staff, great location. Our favorite place to stay
Comment from Hotel Management
Aug 10, 2016 by Phillip M, Hotel Management
Dear Valued Guest, Thanks for staying here with us at the Country Inn & Suites Wilmington. We want to thank you for taking the time to write to us. Thank you for the positive feedback regarding our location as well as our staff. We look forward to your next visit. Sincerely, Phillip Marshall Guest Service Manager
4 out of 5
by A verified traveler from New Jersey

Comparable to Marriott at 3/4 the price.

Posted Aug 7, 2016
Pros: The breakfast seemed to have many options. The hotel was clean.
Cons: Parking during the rain storm was an issue. No parking in the front near the only entrance that seemed to worked with my key card.
Location: Wilmington is the best. The ocean, the Riverwalk, the stores, the country... WIlmington has it all!
Staff at the front counter was always nice and eager to assist. Many choices to choose from at Breakfast. Great value!
Comment from Hotel Management
Aug 10, 2016 by Phillip M, Hotel Management
Dear Chris, Thanks for staying with us at the beautiful Country Inn & Suites Wilmington NC. We want to thank you for the feedback regarding or cleanliness as well as our breakfast. Thanks for taking the time to write to us. We look forward to your next visit. Sincerely, Phillip Marshall Guest Service Manager
4 out of 5
by A verified traveler

Posted Aug 1, 2016
Pros: Staff very pleasant, very courteous and helpful.
Cons: Top 40 music on in the lobby while TV is on in the dining area - and these two areas are joined - made for a loud, unrelaxing start to the day.
The sitting area of our suite was dark, and the furniture was definitely worn and needed replacing (the pleather chair was literally peeling in several places). That said, the beds were super comfortable and my kids had a great time; my teen even said he preferred the sitting area dim for better tv viewing and sleeping. There's an easily accessible laundry room - handy for drying beach clothes - and a nice mix of families, couples and business types staying here.
Comment from Hotel Management
Aug 3, 2016 by Phillip M, Hotel Management
Dear Valued Guest, Thanks for staying with us. We want to thank you for the feedback. We are delighted to hear that you were pleased with the staff. Sorry to hear you left the hotel with some concerns. We have the staff working diligently to ensure these same issues do not occur again. Sincerely, Phillip Marshall Guest Service Manager
4 out of 5
by A verified traveler from Florida

Great stay but ...

Posted Jul 29, 2016
The crew is friendly and courteous. There was an issue with the room that was quickly attended too. The only problems to note is the parking (crowded on a Wednesday) and the towels were rough. The rest was great.
Comment from Hotel Management
Aug 3, 2016 by Phillip M, Hotel Management
Dear Sheldon, We want to thank you for staying with us here at the amazing Country Inn & Suites Wilmington. Thanks for taking the time to write us with the great feedback regarding the friendliness of the staff. We look forward to your next visit. Yours In Hospitality, Phillip Marshall Guest Service Manager
5 out of 5
by A verified traveler from r

Excellent hotel

Posted Jul 25, 2016
The hotel is very comfortable. A nice home away from home when traveling. Staff were excellent.
Comment from Hotel Management
Aug 3, 2016 by Phillip M, Hotel Management
Dear Laura, We want to thank you for staying at the wonderful Country Inn & Suites Wilmington! We are happy hear that you were very comfortable while staying with us. Thanks for taking the time to share your experience with us. We look forward to your next stay. Sincerely, Phillip Marshall Guest Service Manager
5 out of 5
by A verified traveler from Dillon, SC

Love it!

Posted Jul 25, 2016
Everything was wonderful! It's 13 minute from Wrightsville Beach. There's also numerous stores and restaurants near by. The breakfast great too!
Comment from Hotel Management
Aug 3, 2016 by Phillip M, Hotel Management
Dear Alicia, Thank you for staying with us at the great Country Inn & Suites Wilmington! We are thrilled to hear that you enjoyed you time in the area. We appreciate you taking the time to write us about your stay. See you next time! Yours In Hospitality, Phillip Marshall Guest Service Manager
4 out of 5
by A verified traveler

Good location to several amenities

Posted Jul 22, 2016
Quiet with good amenities. Central to shopping food and services
Comment from Hotel Management
Aug 3, 2016 by Phillip M, Hotel Management
Dear Don, Thanks for staying with us at the beautiful Country Inn & Suites Wilmington. We want to thank you for the feedback regarding our amenities. Thanks for taking the time to write to us. Should you return to the area, we would love to serve you again. Yours In Hospitality, Phillip Marshall Guest Service Manager
5 out of 5
by A verified traveler from LaSarre Qc

Hotel de transit

Posted Jul 20, 2016
Personnel accueillant, confort, déjeuner excellent, prix abordable .
Comment from Hotel Management
Aug 3, 2016 by Phillip M, Hotel Management
Dear Nathalie, Thanks for staying with us! We appreciate you sharing your experience with us. We are delighted to hear that you enjoyed your stay and were comfortable while at the hotel. We look forward to your next stay! Yours In Hospitality, Phillip Marshall Guest Service Manager