Ratings based on 787 Verified Reviews

3.0 out of 5
58% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 7, 2017
nothing to write about nothing to add a slept there
Comment from Hotel Management
Jun 7, 2017 by gm, Hotel Management
Dear Anonymous: Thank you for at least letting us know you stayed here. Maybe the next time in the Newark area you can stay and have more of a positive experience.
3 out of 5
by A verified traveler from CT

University of DE graduation/Memorial Day weekend

Posted May 31, 2017
Pros: Comfortable room, free wi-fi
Cons: Services
Location: Many attractions/ Wintethur, Longwood Gardens, wineries, the University of DE.
The continental breakfast was not complete on the day of graduation; no coffee, juice or hot food. While the room was clean, the outside of the building needs some work; paint, concrete repair.
Comment from Hotel Management
Jun 1, 2017 by gm, Hotel Management
Dear Cate: We apologize for the problem with breakfast, there was a power surge that no-one could foresee or prevent, We appreciate that your room was clean and we will share that with the housekeeping staff, as for the outside of the building, we were working on that, with a busy weekend we did not want any unnecessary equiptment on the property, it should be finished in few weeks. We hopy you will stop and visit again if you are ever back in the Newark Delaware area. Have a happy and Safe Summer.
1 out of 5
by A verified traveler

Choose something else in the area

Posted May 28, 2017
Facility is in horrible disrepair. Smoke smell everywhere. Did not feel entirely safe. Curtains closed, thank goodness, because all who walked by could see in. Drapes were dirty. Shower trickled. Fuse blew at breakfast leaving room dark with limited offerings. Will not choose Day's Inn anywhere in the future - sorry
Comment from Hotel Management
May 30, 2017 by gm, Hotel Management
Dear Anonymoous: We are truely sorry for any issues you incurred during your stay. We are in the process of renovating the exterior of the building but did not want the machinery around this busy weekend. We are working on the curtain cleaning issue, we were not able to get every room done before this past weekend, and we apologize about breakfast, we had no control over a power sure, and got maintenance correcting the issue as soon as it happened. Thank you we hope dispite all you had a good Memorial Weekend, and would llike to have youvisit againif ever back in the Newark Delaware area.
2 out of 5
by A verified traveler

Needs a big renovation project

Posted May 28, 2017
Would not return. No hot water. Empty vending machines. Loud neighbors in room next door. Could not have the breakfast that was included because everything was out of order.
Comment from Hotel Management
May 30, 2017 by gm, Hotel Management
Dear Anonymous: Thank you for taking the time to give us your feedback about your stay. We apologize for the empty vending machines, the companies did not come and replenish and we contacted them about that, the loud neighbors we are sorry they made to much noise, if we had been told about them we would have gone and spoke to them, about breakfast we are truley sorry, the power surge was not something we had control over and we had maintenance working on it as soon as we could possibly get them here. We are doing renovations, the outside is the last issue that needs to be completed, we felt the inside of the hotel was more important. We hope you may come and visit so that we my exceed your expectations.
3 out of 5
by A verified traveler

Posted May 13, 2017
Found hair in coffee in breakfast room. Also, the attendant of breakfast room commented out loud about news shown on the television and her personal political opinions - this was irritating while trying to have some peace at breakfast time.
Comment from Hotel Management
May 23, 2017 by gm, Hotel Management
Dear Anonymous: We apologize for any breakfast issues,We will be addressing both of these issues with the breakfast staff, personal opinions should be left outside the business area. We hope you will visit again if back in the Newark area.
5 out of 5
Recommended
for Everyone
by A verified traveler

My Stay At Day's Inn

Posted May 10, 2017
This was an overnight stay and it was pleasant one. I have stayed here before and each experience has been great. The staff was helpful and check in and out was quick.
Comment from Hotel Management
May 10, 2017 by gm, Hotel Management
Dea Anonymous: We appreicate you taking the time out of your busy travels to let us know how your stay was. We appreciate your business and hope that you will visit again. We will share your comments with the staff, positive comments such as yours lets the staff know they are doing everything correctly to make a guest have a positive stay.
3 out of 5
by A verified traveler

Days Inn Delight

Posted Apr 20, 2017 on Hotels
Suj, was very aggressive front desk operator, should definitely improve on her Customer Service skills. Spoke to Suj about the noise that occurred late after midnight from the floor above. Suj, wanted me to come upto the font desk and alert the attendant. Not sure why the front desk have cameras linked to the mnitors. And the incidents have to be monitored at guest levels. Stay was ok but you get what you pay. for. Breakfast area attendant is very thoughtful, neat and courteous.
Comment from Hotel Management
Apr 22, 2017
Dear Valued Guest: Thank you for letting us know how your stay was at the Days Inn. However Sujata is one of our best front desk staff, and sometimes her mannerisms may come across and aggressive but she is very accommodating and pleasant person. I am not sure what noise you heard, quite possibly another guest checking in with rolling luggage??As far as the cameras, they were put in that position so that the front desk would be able to see if there is anything happening around the property even though they walk the property we want to be able to make our guests feel safe, the cameras just lets us be more aware of the hotel surrondings.
5 out of 5
by Brad

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
Apr 22, 2017
Dear Brad: We hope you were able to enjoy our brief stay. We appreciate your high rateing of the Days Inn, and hope you will return and stay again if you are ever back in the Newark Delaware area.
3 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
The staff was friendly and accommodating. The room was clean upon arrival and the bed slept comfortably. Housekeeping was prompt daily however, they only made the bed and changed the towels. The tub was not cleaned and the floor wasn't vacuumed all week. That was the only downside to my stay. Breakfast was a plus!
Comment from Hotel Management
Apr 22, 2017
Dear Guest: We want to thank you for taking the time to comment on your stay at the Days Inn. We are pleased that the staff was friendly and accommodating, and you slept comfortably. We will share your comments with the houskeeping staff regarding the service of your room, and do some re-training.
4 out of 5
by A verified traveler

Posted Apr 18, 2017 on Hotels
I was ok, the sheets could have been cleaner. It was hard to turn the water on for the shower and the water pressure was the worst. I would never stay at that hotel again.
Comment from Hotel Management
Apr 21, 2017
Dear guest: we aplogize for any issues you incurred during your stay. We are working with retraining the housekeeping staff and working with maintenance to check all the showers for the proper water pressure. Please except our apologies, we take all of our guest issues and complaints very seriously.