Thank you for the great rating!

Thank you for your feedback as it is our way to improve our services. Please accept my sincere apologies for the inconvenience caused to you by lack of cleanliness in your room. I have shared your comments with my team for their corrective action.

Thank you for your feedback as it is our way to improve our services. Please accept my sincere apologies for the inconvenience caused to you by lack of cleanliness in your room. I have shared your comments with my team for their corrective action.

Thank you for great rating. I apologize for the misinformation as we do have a garage attached to our hotel, it is owned by the city.

Thank you for the great rating.

Thank you for the great rating

Thank you for the positive rating. We have the best staff

John, it's wonderful to hear that DoubleTree by Hilton Downtown Wilmington-Legal District's location was convenient for your transportation needs and food options. We hope to welcome you back soon for another comfortable stay.

We appreciate the feedback, Juanita.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Therese, thank you for your positive feedback regarding the DoubleTree by Hilton Downtown Wilmington-Legal District. We are thrilled to hear our team members provided a friendly service. Your notes on the location are appreciated; we trust that exploring further could unfold hidden gems in the surrounding area. We look forward to welcoming you back on your next visit.

Jacqueline, it's great to hear that you found your room at DoubleTree by Hilton Downtown Wilmington-Legal District comfortable and clean, with our check-in process exceeding expectations. However, we do recognize that parts of our facility might require refurbishing to enhance our guest's overall stay. We assure you that any upkeep and modernization are important to us. Your comments regarding your discomfort with odors are noted and we'll address it promptly for improved comfort. Thank you for your feedback, and we hope to serve you again soon.

We appreciate the feedback, John.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Wendi, it's delightful to see that you had a fabulous experience at the DoubleTree by Hilton Downtown Wilmington-Legal District. We genuinely appreciate your succinct and positive feedback. Hoping to welcome you back soon for another outstanding stay!

Thanks for the perfect rating, John! We can't wait to see you again soon for another amazing experience at DoubleTree by Hilton Downtown Wilmington-Legal District. Have a great day!

Lisa, thank you for taking the time to share your experience. It's regrettable to hear that the lighting in the room did not meet your expectations, and your comments about the neighborhood are duly noted. We always strive to ensure our guests have an enjoyable stay, and while we can't control the surrounding areas, we're dedicated to providing a safe and comfortable environment within the hotel. Your feedback helps us improve, and we appreciate it.

Anthony, it's great to hear that you had a positive experience at DoubleTree by Hilton Downtown Wilmington-Legal District. We value your feedback and hope to have the pleasure of your company again in the future. Safe travels!

Thank you for the perfect rating, Faith!We are very pleased to hear that you had a wonderful stay at DoubleTree by Hilton Downtown Wilmington-Legal District. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

We appreciate you sharing your concerns with us, Toni.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

Angelina, it's wonderful to hear that you had a great stay at DoubleTree by Hilton Downtown Wilmington-Legal District. We strive to create a memorable experience for each of our guests. We appreciate your rating and are looking forward to your next visit.

Thank you for the great rating, Dina!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at DoubleTree by Hilton Downtown Wilmington-Legal District! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Anika, it's wonderful to hear you had a top-notch experience at DoubleTree by Hilton Downtown Wilmington-Legal District. We look forward to hosting you again in the future. Your delightful rating is much appreciated by our team.

Thanks for sharing this perfect rating, Corrie!We're thrilled to hear you enjoyed your stay at DoubleTree by Hilton Downtown Wilmington-Legal District! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

Paul, it warms our hearts to see such complimentary words about your stay at the DoubleTree by Hilton Downtown Wilmington-Legal District. It's thrilling to know our prime location, service, and comfort left a superb mark on you. We can't wait to welcome you back for another standout experience!

Susan, it's evident that your recent stay didn't meet your expectations and for that, we're truly sorry. It's disheartening to hear about the issues in your room, especially regarding noise disruption during your stay. Our team members strive to provide an enjoyable environment for our guests and it's regrettable to know we missed the mark this time.Additionally, we regret hearing that the breakfast experience and the lack of our signature hot cookies detracted from your overall impression. We're appreciative of your praise for our team's friendliness and we're focused on improving areas highlighted in your feedback. The issues you experienced are certainly not indicative of the high standards we aim to uphold. It is our sincere hope that you will allow us another chance to host you, as we're committed to delivering an improved experience.

Lynnwood, thank you for this positive rating of DoubleTree by Hilton Downtown Wilmington-Legal District. It's great to know you had a wonderful experience. We hope to welcome you back in the future.

Aizhan, it's unfortunate to hear that your stay didn't live up to your expectations. We understand how you found certain aspects of the property not to your liking and the unavailability of a pool for your kids was disappointing. It's reassuring to know you appreciated the efforts of our team to be accommodating and the cleanliness of your room. Your feedback is valuable as we constantly strive to improve guests' experiences. We hope for a chance to change your opinion on a future visit.

Gracie, thank you for taking the time to share your feedback about your dining experiences with us. We're sorry to learn they fell short of your expectations. We strive to provide a diverse and high-quality selection of food and beverages, and greatly value input like yours which helps us to focus on areas for improvement. We also understand your concern about the omelette station and rest assured, we have shared this feedback with our kitchen team for review. Despite these aspects, we hope you found other elements of your stay at the DoubleTree by Hilton Downtown Wilmington-Legal District to be enjoyable. We look forward to the opportunity to better serve you in the future.

Jason, it's great to hear that at the DoubleTree by Hilton Downtown Wilmington-Legal District, we were able to promptly address the issue you faced and move you to a different room. It's our priority to provide the best experience for our guests. We appreciate your positive feedback and look forward to welcoming you back soon.

Audrey, it's uplifting to see you had a pleasurable stay at the DoubleTree by Hilton Downtown Wilmington-Legal District. We appreciate your concise feedback and look forward to welcoming you back in the near future.

Van, thank you for your kind words for DoubleTree by Hilton Downtown Wilmington-Legal District. We're pleased to hear you enjoyed the peacefulness and cleanliness of our establishment. We look forward to welcoming you back.

Thank you for sharing your feedback, Angela.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

Thank you for the fantastic rating, Joseph!We strive to make all of our guests feel welcome and relaxed during their time at DoubleTree by Hilton Downtown Wilmington-Legal District! We can't wait to see you again soon.

Kristine, it's fantastic to know you found DoubleTree by Hilton Downtown Wilmington-Legal District to your liking. We appreciate your patience with respect to the towel situation during your stay. Thank you for bringing this to our attention and we assure you steps have been taken to ensure every guests' requests are promptly handled by our team members. We hope to welcome you back for an even better experience in the future.

John, it's great to hear that you enjoyed the warm DoubleTree by Hilton Downtown Wilmington-Legal District welcome and made good use of our concierge bar privileges. We're glad you had such a positive experience. We hope your travels bring you back our way soon!

Chris, we are genuinely sorry to read that your recent stay fell short of your expectations due to concerns regarding cleanliness. We take these matters very seriously and your feedback has been communicated to our housekeeping team. We continuously strive to improve and your comments will guide us in this process. Rest assured we aim to provide a better experience for future visits.

Racheal, your feedback is important to us and we're concerned to hear about your experience. Addressing the condition of the building, rest assured we actively aim to maintain our facilities, to provide a clean and comfortable environment for our guests. It's unfortunate to hear the timing of our team members' routine didn't align with your schedule. We also acknowledge that parking can sometimes be less than straightforward, and we are continuously working towards improvement in these areas. Your feedback is instrumental in this process, and we do hope you consider giving us another try.

Adelaida, thank you for taking the time to share your experience. It sounds like there were a few aspects that did not meet your expectations, for which we apologize. We acknowledge your concerns about the unavailability of some amenities as well as the overall room and linen freshness. At the same time, we are pleased you found our team members to be friendly, courteous, and warm. Your input is valuable, and we'll ensure feedback like yours is part of our ongoing improvements to enhance guest satisfaction.

DeVon, thank you for taking the time to share your experience. It's unfortunate to hear there were some miscommunications during your stay. Please be assured that the convenience of our guests is of utmost priority. Your remarks provide valuable insight for our team to better enhance our guest communication. We hope for another opportunity to serve you better in the future.

Susan, thank you for taking the time to rate your stay at DoubleTree by Hilton Downtown Wilmington-Legal District. As we strive for excellence, we appreciate all feedback, which helps us better understand our guest's experiences. We welcome the opportunity to make your next stay a 5-star experience.

John, we're thrilled to learn that you enjoyed the strategic positioning of DoubleTree by Hilton Downtown Wilmington-Legal District, which brought convenience to your stay. We aim to make our guests' journey as comfortable as possible. We look forward to welcoming you back during your next trip!

Rickey, it's fantastic to see your high rating for the DoubleTree by Hilton Downtown Wilmington-Legal District. We trust your visit was enjoyable and we look forward to your next stay with us.

Christie, we see that you've left a mid-range rating. We'd be eager to hear additional feedback on your stay. Please feel free to contact the hotel directly with any comments so that we can better understand your experience. We strive to provide exceptional experiences for all our guests and your insights will be beneficial. Thank you for your rating.

We appreciate the feedback, Alison.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Kendra, it's delightful to hear how much you appreciated the warm welcome provided by our team at DoubleTree by Hilton Downtown Wilmington-Legal District. We're glad every interaction left a positive impression! Your kind words are greatly appreciated and we can't wait to look forward to serving you again.

Thanks for the outstanding rating, Anne!We're delighted your time at DoubleTree by Hilton Downtown Wilmington-Legal District was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

We appreciate you taking the time to leave us this feedback, Ebony.We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.

Thank You for the wonderful review. I will make sure I share your comments with the staff at the next employee Luncheon!