Great view, wonderful location
Posted Feb 13, 2017
Our room was comfortable and looked directly at The Cotton Exchange. All was delightful except that the hot water for the bathroom sink took over ten minutes to get warm (ten minutes from the time I began looking at my watch) and the shower water got ankle deep in the tub.
As we got off the elevator, someone had left an empty box of Bojangle's on the chair directly in front of the elevator. That night, at 2:00am, young men were yelling down the hall and then slamming against the walls. It was upsetting. It lasted for about 30 minutes. I didn't call downstairs, but I also didn't want to be in the position of calling downstairs. Again, this and the Bojangles trash weren't the fault of the hotel. But it certainly marred the impression I had of the hotel.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thank you for sharing a review of our hotel. We are glad that you liked our friendly associates, convenient location and your comfortable room along with the view it provides. However, we regret that your stay was less than perfect. We appreciate you bringing your observations to our attention and hope you will give us another opportunity to provide you with a better experience.