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Reviews of Hilton Wilmington/Christiana

4 out of 5
Hilton Wilmington/Christiana
100 Continental Dr, Newark, DE

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1000 reviews" "
Rating 8 - Good. 265 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shacre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service all the way around
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and current.
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall if I had to come back to the area I would book again. The room was what I needed, the room stayed cool, the room was clean upon entry. I was by the elevator but it actually wasnt too loud for a light sleeper like me. The check in and out was quick and painless. They had breakfast you could purchase. The restaurant was pretty good for a hotel. Parkjng was easy and plenty.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in Apr 2024

6/10 Okay

guozhi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is clean and safe, easy to find. However i was not happy with the room 201, assigned by the front desk lady. The room is right next to the elevator. Very noisy when the elevator is moving up and down. Could not manage to sleep. It is nicer stuff in the evening, who acknoleged the issue and changed my room to a quieter area.
Stayed 2 nights in Apr 2024

6/10 Okay

Hans, Knowlton

Traveled with partner
Liked: Cleanliness, staff & service
Ok as a stop on a long trip but otherwise forgettable.
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice local area
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

Shilpa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for us in a quiet area
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and excellent service.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Stayed 3 nights in Mar 2024

10/10 Excellent

Ebonese, Wilmington

Stayed 1 night in Mar 2024

8/10 Good

Anna, Boston

Liked: Staff & service, property conditions & facilities
I like
Stayed 1 night in Mar 2024

6/10 Okay

Maria Ines

Stayed 1 night in Mar 2024

4/10 Poor

Shante

Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming. Staff super friendly amazing check-in
Stayed 1 night in Feb 2024

10/10 Excellent

Walter, Walhalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha staff was courteous and professional, they made you feel welcome. I would recommend this place to anyone that would ask about this facility.
Stayed 2 nights in Jan 2024

8/10 Good

Celia

Stayed 3 nights in Jan 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness
Great location and friendly staff. The place needs a little cleaning (the tub had hairs left, the elevator smells musty).
Stayed 1 night in Dec 2023

10/10 Excellent

Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

J. Sherri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Robert

Traveled with family
Front desk service perfunctory. Gave me incorrect directions to appropriate elevator bank.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol and Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent!! A shout out to thank Charlie, the chef and breakfast omelette maker! Excellent food... He is also so friendly and a joy to talk to! We would definitely choose this Hilton again because of him!
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, very clean. I wouls stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Lysandra

Stayed 1 night in Dec 2023

10/10 Excellent

Jun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

jason

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, old, smells, rude register person . Cheap hotel not a hilton
Stayed 1 night in Dec 2023
Response from Cassandra on Dec 14, 2023
We are sorry that our service did not live up to the Hilton standards. Please allow us another opportunity to provide a wonderful stay experience in the future by reaching out to Hotel Management prior to arrival. We would love to make it right.

8/10 Good

Sue

Liked: Staff & service, property conditions & facilities
The nearest elevator was broken, which caused an issue for my husband. But otherwise everything was very nice.
Stayed 2 nights in Dec 2023

6/10 Okay

Norm

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Children running up and down the hallway and parking lot. No room service. The bathroom air vent was dirty. This Hilton is starting to feel a little less luxurious.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lam, Mount Air

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Nicholas

Stayed 1 night in Nov 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service
Elevator was not working properly and I would have expected a Hilton property to repair it immediately.
Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good
Stayed 1 night in Nov 2023

8/10 Good

Kip

Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easily accessible and front desk staff very professional
Stayed 3 nights in Nov 2023
Response from Cassandra on Nov 14, 2023
Thank you for taking the time to shout out our staff!

6/10 Okay

Melissa

Business traveler
Time for an upgrade
I’ve stayed many times for business. The check in was easy. The room needs a through cleaning (dust around bed edge, bed has that used smell, torn box cover bedding).
Stayed 1 night in Nov 2023

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Review
Our room was next to the elevator. Needless to say we barely got any sleep. The noice was so loud every time the elevator was used. We were informed no rooms were available to live us. The bathroom and room decor is very outdated. The bathroom vanity was so small and did not fit our belongings
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Good restaurants nearby! Friendly and helpful staff!
Stayed 1 night in Oct 2023
Response from Cassandra on Nov 14, 2023
Thank you very much, Nicholas!

8/10 Good

Jean Marie

Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Stayed 1 night in Oct 2023
Response from Cassandra on Nov 14, 2023
Thank you, Matthew!

10/10 Excellent

Jeanne

Stayed 1 night in Oct 2023
Response from Cassandra on Nov 14, 2023
Thank you!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 7, 2023
Thank you for your review. We look forward to your future stay with us.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I always love staying at the Hilton. The staff is friendly and attentive and the beds are comfortable. The room and the hotel itself are always clean!
Stayed 1 night in Sep 2023
Response from Management on Oct 6, 2023
Thank you for your review, Allison. We look forward to your future stay with us.

10/10 Excellent

Michele

Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for your review, Michele. We look forward to your future stay with us!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 1, 2023
Thank you for your review. We look forward to your future stay with us!

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 1, 2023
Thank you for your review. We look forward to your future stay with us!