Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

"Smells like a fish tank" from my 12 year old

Posted Oct 31, 2016
Pros: The location and the 3rd floor lobby
Cons: I could spend all day....
When my daughter opened the door and proclaimed "It smells like a fish tank!" I knew we had made a mistake. Unfortunately, this hotel is in major need of a renovation. I booked one of the much sought after "Family Suites" based on a visit last October through the 3rd floor lobby and a conversation with the person at the front desk. I should have asked to see the rooms!!!! The family suite bathroom is in the master bedroom space so the kids were traipsing in and out of our room the entire time. The whole entire suite layout is uncomfortable. I'm not sure the purpose of the kitchenette since there was literally NOTHING in any of the cabinets or drawers? The air conditioner, located next to the bed, sounded like a freight train and it turned off and on every 15 minutes, the shower faucet dripped the entire time, the room smelled, the bathroom was disgusting. Considering that the expense of this "Family Suite" rivaled what we paid for our room at Animal Kingdom in Disney - I would say that this experience was an epic fail!!! ASK to see the room first at this hotel!!!
Comment from Hotel Management
Nov 2, 2016 by Amanda, Hotel Management
We thank you for choosing us Bonnie C but we are contrite that your stay did not meet your expectations. If you haven't already, please let us know the room number so we may have Maintenance and Housekeeping inspect the room and A/C unit. We know we are slightly overdue for renovations, but the final approvals are expected in the near future. We wish you and your family safe travels in the future. Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
5 out of 5
by A verified traveler

We loved everything was wonderful

Posted Sep 6, 2016 on Hotels
It's was wonderful weekend everything was good thank you my grand children loved
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Awesome! Thank you for choosing us and we're happy that you're happy :o) We look forward to seeing y'all again! Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
1 out of 5
by A verified traveler

Nice location, too expensive for the quality

Posted Aug 28, 2016
You can not charge that amount of money when the hotel is in a run down condition, even if it is high season. For that money we can go to an all inclusive in the Caribean.
Comment from Hotel Management
Aug 31, 2016 by Amanda, Hotel Management
We're glad you enjoyed the location and we appreciate the feedback NC family. We apologize if your stay was not up to your expectations. I have forwarded your suggestions to management. We wish you safe travels. Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
5 out of 5
by A verified traveler

Tranquil!

Posted Aug 25, 2016
Overall our stay at the holiday inn at Wrightsville beach was fabulous! well run... Manager was fabulous Se was always there on premises all the time ... Steel drum band was wonderful ... Definitely returning next year ... My only complaint would be kids 10 and under should not be allowed in the hot tubs! Also can you rent chairs on the beach would be another what you guys can make some money and be more convenient for the guests and dragging chairs with them ? Perhaps you did I just didn't see it ! Very very nice place ! In hotel restaurant was very delicious chef was great . Beds were cozy rooms were clean 😊🌴
Comment from Hotel Management
Aug 31, 2016 by Amanda, Hotel Management
Thank you Sally B for choosing us! We're thrilled you enjoyed some tranquility during your stay. I've forwarded your comments/suggestions to management. Our Pool boys can assist you with renting beach chairs and umbrellas. We appreciate you choosing us and hope to see y'all again :o) Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
1 out of 5
by Nicole

Look elsewhere

Posted Aug 18, 2016 on Hotels
The maid walked in our room without knocking and acted like it was our fault. Very rude.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Thank you for staying with us Nicole. We apologize for the below standard service. We do wish you safe travels in the future. Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
5 out of 5
by A verified traveler

hotel and staff really friendly

Posted Aug 15, 2016
Pros: STAFF
Cons: Parking can be an issue
hotel and staff really friendly great location, only issue was pathetic $7 a day parking fee after spending over $2000 for a week stay
Comment from Hotel Management
Aug 20, 2016 by Amanda, Hotel Management
Thank you for staying with us and we hope you visit us again! Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
4 out of 5
by Holly from Charlotte, NC

Great romantic weekend in Wrightsville Beach!

Posted Aug 10, 2016 on Hotels
very nice stay!
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Great to hear Holly! Thank you for staying with us and we hope to see y'all again :o) Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
4 out of 5
by A verified traveler from Fort Mill SC

Beach resort

Posted Aug 8, 2016
Beautiful view after asking for an upgrade. Staff friendly. Pool needs more frequent cleaning and indoor pool area smells foul. Overall would go again
Comment from Hotel Management
Aug 20, 2016 by Amanda, Hotel Management
Thank you for choosing us Christine! We appreciate you complimenting our friendly staff. I have forwarded your suggestions to management. We hope to see you again :o) Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
4 out of 5
by A verified traveler

Nice hotel right on the beach

Posted Jul 29, 2016
Pros: Location and amenities.
Cons: Beds were great, but the room/bath could be updated.
Great family hotel with both indoor and outdoor pools, kids' activities and located right on the beach.
Comment from Hotel Management
Aug 2, 2016 by Amanda, Hotel Management
Thank you for the compliments and we're so glad you and your family enjoyed your stay with us. We look forward to seeing y'all again :o) Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC
5 out of 5
by A verified traveler

Posted Jul 28, 2016 on Hotels
Comment from Hotel Management
by Amanda, Hotel Management
Thanks for the 5 stars! Sincerely, Amanda Rochelle, Reservations Mgr, Holiday Inn Resort Wrightsville Beach NC