Hotel Ballast Wilmington, Tapestry Collection by Hilton

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Living area | Flat-screen TV
Room amenity

Overview of Hotel Ballast Wilmington, Tapestry Collection by Hilton

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
301 N Water St, Wilmington, NC, 28401

Explore the area

  • Popular LocationCape Fear Community College3 min walk
  • Popular LocationWilmington Convention Center4 min walk
  • Popular LocationBellamy Mansion Museum12 min walk
  • AirportWilmington, NC (ILM-Wilmington Intl.)8 min drive

Choose dates to view prices

About this area

Wilmington

Hotel Ballast Wilmington, Tapestry Collection by Hilton is located in Downtown Wilmington, a neighborhood in Wilmington, and is in a rural area and on the riverwalk. Halyburton Park and Magnolia Greens Golf Plantation are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cape Fear River and Greenfield Lake Park and Gardens. Wilmington Railroad Museum and Children's Museum of Wilmington are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's central location.

What's nearby

  • Cape Fear Community College - 3 min walk
  • Wilmington Railroad Museum - 4 min walk
  • Wilmington Convention Center - 4 min walk
  • City Stage Theatre - 5 min walk
  • Bellamy Mansion Museum - 12 min walk

Getting around

  • Wilmington Intl. Airport (ILM) - 8 min drive

Restaurants

  • The Basics - 3 min walk
  • Cape Fear Wine and Beer - 4 min walk
  • Fat Tony's Italian Pub - 4 min walk
  • Riverboat Landing - 5 min walk
  • Caprice Bistro - 5 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Boardwalk Wilmington hotel in Downtown Wilmington with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee weekends 7 AM–10:30 AM: USD 20-60 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Board & Barrel
  • Ruths Chris Steak House
  • Buffalo Bayou

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - April 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 20 and USD 60 per person (approximately)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 459 out of 1001 reviews
5 - Excellent 46%
Rating 4 - Good. 273 out of 1001 reviews
4 - Good 27%
Rating 3 - Okay. 168 out of 1001 reviews
3 - Okay 17%
Rating 2 - Poor. 65 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 36 out of 1001 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros…Very nice, clean, waterfront property, walking distance to shops, restaurants, marina & park. Cons…No in-room mini fridge or microwave. The coffee pot was hidden in a cabinet, we found it later AFTER we left the room to buy coffee.
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities
For the price they could do better services and have cleaner place,
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The river view
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
The common areas are all very nice but the room itself seemed very dated. No refrigerator or microwave either and those are almost standard in most hotels today. I had to throw out our leftovers from some of the fine dining places nearby. Also a terrible river view. I booked the river side of the hotel so my kids and I could look at the Cape Fear River and I could tell them the history of the trading route but all we got on the 3rd floor was a sprawling view of the Convention Center rooftop, replete with standing water and an industrial heat pump. Don’t get any rooms numbered 321-329! Also there was a giant cockroach under the bathroom sink. The staff members were pleasant enough though but they do charge for parking. Overall I’d return to this hotel but I’d insist on a higher level room so one can see the river unobstructed.
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but odd that it is a 5 star hotel with no fridge or microwave in the rooms. Parking is $15 per car, per day.
Stayed 1 night in Jun 2022