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Hotel Ballast Wilmington, Tapestry Collection by Hilton

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Flat-screen TV
Room Amenity

Overview of Hotel Ballast Wilmington, Tapestry Collection by Hilton

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationCape Fear Community College3 min walk
  • Popular LocationWilmington Convention Center4 min walk
  • Popular LocationBellamy Mansion Museum12 min walk
  • AirportWilmington, NC (ILM-Wilmington Intl.)8 min drive

Choose dates to view prices

About this area

Wilmington

Located in Wilmington's Wilmington Historic District neighborhood, Hotel Ballast Wilmington, Tapestry Collection by Hilton is in the city center and on the riverwalk. Halyburton Park and Magnolia Greens Golf Plantation are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Carolina Beach and Wrightsville Beach. Wilmington Railroad Museum and Children's Museum of Wilmington are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • The Cotton Exchange - 2 min walk
  • Cape Fear Community College - 3 min walk
  • Wilmington Railroad Museum - 4 min walk
  • Wilmington Convention Center - 4 min walk
  • Bellamy Mansion Museum - 12 min walk

Getting around

  • Wilmington Intl. Airport (ILM) - 8 min drive

Restaurants

  • Board & Barrel — 1 min walk
  • Ruths Chris Steak House — 1 min walk
  • Cape Fear Wine and Beer — 4 min walk
  • Fat Tony's Italian Pub — 4 min walk
  • Copper Penny — 4 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Boardwalk Wilmington hotel in Wilmington Historic District, walk to Wilmington Convention Center
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a coffee shop/café, and a snack bar/deli are onsite. All 272 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include room service, coffee makers, and down comforters.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee weekends 7 AM–10:30 AM: USD 5-20 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - April 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 410 out of 964 reviews
5 - Excellent 43%
Rating 4 - Good. 282 out of 964 reviews
4 - Good 29%
Rating 3 - Okay. 174 out of 964 reviews
3 - Okay 18%
Rating 2 - Poor. 68 out of 964 reviews
2 - Poor 7%
Rating 1 - Terrible. 30 out of 964 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I stayed with my three children in a junior suite one night in route to our beach trip. The junior suite is not two separate rooms, rather they are openly connected, making it a challenge to put my toddler to sleep in his pack and play. In an effort to soothe him, I tried to make up the pull out couch, however there were no linens. I called to front desk at 2am for linens, and 15 minutes later they brought up 8 pillowcases and a blanket. My baby and I were both too tired at that point to call again and wait for the correct set. I fell asleep on pillowcases and a thin blanket on the uncomfortable mattress and finally got 4 hours of rest.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the riverfront. I did not have a car so it was nice to be able to walk. There are amazing restaurants all around. My favorite was The Basic which was only 2 blocks away and has a great breakfast. There is also a discount grocery across the street. The room was clean and lovely. My shower had no hot water when I arrived and they fixed it in 10 minutes. Great service. Would definite go again.
Stayed 3 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable, but I was disappointed that my room didn't have a microwave. Other than that the stay was Great.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river in Downtown Wilmington. Lots of restaurants and shopping close by. Service was excellent from the front desk to the valet team. The hotel was clean with up to date renovated rooms. Having a coffee shop in the lobby was great. The outdoor patio area was nice as well. Overall, lovely hotel, would stay again!
Stayed 2 nights in May 2021