Posted Aug 22, 2016
Let me say first that the front desk staff was friendly and accommodating, BUT the condition and cleanliness of the room was far from what we expected for the price we paid. There was hair in the shower/bathtub and the toilet looked like it had not been cleaned. When we called the front desk to complain they did offer to move us to another room but we had already cleaned the shower ourselves and did not have time because of our dinner reservations. My husband told the receptionist that he knew it wasn't her fault but he thought someone needed to know the condition of the room. She said "thank you for not yelling at us...most people do when they call to complain", which tells you that it's not the first time someone has complained. There were so many other hotels to choose from in the area around the same nightly rate but we chose this one because of the free cancellation since we were unsure of our plans. Next time we will take the chance and book at a different location, free cancellation or not. If you are looking to book a hotel in the area at an economical price, I suggest the Suburban, Americas Best Value Inn, the Howard Johnson, the Red Roof Inn, the Super 8 or Ramada.