Ratings based on 413 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Morehead City NC

Clean and comfortable.

Posted Apr 22, 2018
Please staff, large delicious breakfast. Will stay there again.
Comment from Hotel Management
Apr 23, 2018 by Michael Lombardo, Front Desk Manager, Hotel Management
Thank you for the high score and kind words. We are happy our friendly staff and continental breakfast made your stay and enjoyable one, and we hope to see you again the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2018
It was convenient to most everything we wanted to do in Wilmington. Disappointed we could not use other discounts toward our total bill.
Comment from Hotel Management
Apr 16, 2018 by Michael Lombardo, Front Desk Manager , Hotel Management
Thank you for letting us know about your stay. Unfortunately, when you book though a third-party site such as Expedia, they are the only ones who can make any alterations to your rate plan. We are glad you enjoyed your stay, though, and hope you'll choose us again the next time you're in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Goldsboro, NC

Older hotel, clean and close to everything

Posted Apr 9, 2018
The only problem I had with this hotel was the smell. You could tell this was an older hotel that had been somewhat remodeled but they had too many air freshners trying to mask the smell.
Comment from Hotel Management
Apr 9, 2018 by Michael Lombardo, Front Desk Manager, Hotel Management
We are glad you enjoyed the cleanliness of our hotel. I will pass your comments regarding the air fresheners onto our housekeeping staff so we can remedy that issue for you.
3 out of 5
by A verified traveler from Nc

2 night stay

Posted Apr 8, 2018
Room smelled bad.... shower had mold in it....bathroom door didn't lock...big transfer trucks and buses took up all the parking places at night... breakfast was nasty, juice tasted like chlorine, milk was warm
Comment from Hotel Management
Apr 9, 2018 by Michael Lombardo, Front Desk Manager, Hotel Management
I am sorry you encountered so many issues during your stay. We always strive to provide our guests with an exceptional experience and apologize for missing the mark in this instance. We hope you will give us another chance to provide you with superior customer service the next time you're in the area.
5 out of 5
Recommended
for Families
by A verified traveler from Durham, NC

2 Night Stay at Sleep Inn Easter Weekend 2018

Posted Apr 3, 2018
Pros: Everything
Cons: Nothing
Location: So much to do, the Sleep Inn is located in such a great area with so many activities a few minutes drive away.
I reserved 3 rooms for my children and I, 2 were booked together & one booked the next day. I received an text from Robbie prior to my arrival asking to contact him if he could be of service. This was such an unexpected surprise. When I checked in Robbie was at the front desk. I was going to ask him if there was any way I could get the rooms next to each other or on the same floor at least. To my surprise, Robbie had already taken care of booking the rooms side by side on the same floor. Our stay was absolutely amazing, the staff was professional and courteous. A couple of the ladies at the front desk had to deal with my irate husband who called the hotel on a couple of occasions with unreasonable requests. If anything, their professionalism was outstanding. I look forward to coming back to the Sleep In next time we visit Wrightsville Beach. Respectfully, Sofia Z. Marks
Comment from Hotel Management
Apr 7, 2018 by Michael Lombardo, Front Desk Manager , Hotel Management
Thank you for the glowing review! I will pass this onto Robbie, as I know he will appreciate it. We hope to see you again the next time you're in the area!
4 out of 5
by Karel

This traveler left a rating score only Posted Nov 15, 2017 on Hotels
2 out of 5
by joann

terrible room with sewer backup

Posted Oct 30, 2017 on Hotels
our room when we went in had a funny smell..and we thought wow are these rooms small the shower and toliet i mean are right next to the bed..my husband and I said lets rest for awhile before supper as i was laying there i kept smelling something after a few minutes i got up and went to bathroom as i was sitting there you faced the shower and i saw all this black inside the shower i opened the door to shower and you could see where sewer had backed up all in there ,,thats where the smell was coming from..I took pictures as that was so gross in case someone did not believe us..WE packed our bags and went downstairs and asked for another room the lady behind the desk we will just send a plumber up..we said no way that smell will linger..she finally gave us another room...she did not even have the courtesy to say We are so sorry that happened please let us get you another room..not one word of I am sorry...the wifi was not working,,,had to go across street to print our boarding passes....So i have to say this was our first and last stay at a sleep inn..
5 out of 5
Recommended
for Everyone
by A verified traveler from Barco, NC

accessible

Posted Oct 23, 2017 on Orbitz
Easy access to downtown and main highways. Safe and secure area. Shopping close by
Comment from Hotel Management
Oct 27, 2017 by Amanda Wideman, Front Desk Manager, Hotel Management
Thank you for taking the time to post a review of your stay at our hotel. We appreciate your feedback and hope you will stay with us again in the future.
4 out of 5
by Winfred

Posted Oct 23, 2017 on Hotels
This is a completely non-smoking facility which is great. Not only is the room fresh, but hallways, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Great hotel for the price

Posted Oct 15, 2017
We booked last minute in the evening and got a decent deal ($100) I thought for the price and only being 4 miles from downtown it was a great deal. Rooms seemed newly renovated and the beds were very soft and comfy. Shower had great water pressure. Breakfast was decent but not the best we have had. Would book again if we were in the area :)