Posted Mar 1, 2017
I always bring 2 special mugs with us when we travel. I left them in the dishwasher, called the resort 4 hrs after we checked out and was told the room hadnt been cleaned yet. I explained about the mugs, and was told she would call me back either if they found them or not. I had to call them 90 minutes later, and was told they werent in the suite. I clearly left them in the dishwasher. Very unfortunate of the dishonesty of the staff. It may seem incidental, but its the principal. My husband and I work for another world wide hotel brand, and take pride in maintaining standards.