Ratings based on 524 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, NC

Posted Apr 7, 2018
The room it self was in pretty good condition as well they are big and spacious. The staff was very polite and helpful. They do serve a complimentary breakfast and dinner. I have been to hotels where they serve breakfast, but never dinner so that was a plus. However the sofa bed was was dirty, like literal dirt fell off, and the mattress was dirty. The trash can under the kitchen sink was overflowing with trash left from the previous guest. I informed the front desk of this and they immediately had someone to come and take it out. The worker was supposed to replace the trash bag, but they never returned. Which was not too bad since while they were there they took most of our current trash with them.
1 out of 5
by A verified traveler from WILIMINGTON NC

VERY DISAPPOINTED!!!!! RUINED OUR VACATION!!!

Posted Apr 5, 2018
We were looking forward for our spring break this year . A vacation should be stress free and comfortable . We have booked this reservation because the size of the room (we have 4 kids). And looking at the pictures and reading there website pro folio and looks so nice and convenient. Well its VERY DISAPPOINTING!!!!! Didn't inform us we need a credit card to check-in and Jillian the receptionist she so unprofessional wanna cancel our reservation QUICK!. She don't know how to resolve the issue and I have to request for a manager , and when I spoke to the manager (Michelle) She our debit card will do.When we got on the room PUBIC HAIRS ALL OVER THE BATHROOM FLOOR!!!!!!!! THEY DON'T CHANGE THEIR LINEN AND PILLOW ,AND I HAVE TO KEEP REQUESTING TOWELS! AND AS A MATTER OF FACT WORST I HAVE TO WASH THE HOTEL TOWELS SO MY FAMILY CAN HAVE SOMETHING TO USE! THE SERVICE PHONE JUST KEEP ON RINGING NOBODY WANNA ANSWER (10x) THAT WHY WE DECIDED TO END OUR VACATION EARLY!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indian Trail, NC

Great Accommodations

Posted Apr 2, 2018
Very friendly and accommodating staff. Well equipped with all we needed for our stay. Excellent breakfast, very pleased with our stay. Convenient to beach, shopping and restaurants. Will visit again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
The staff was really nice. My only complaint is that thecomforter on the bed was dirty. The room needed to be dusted.
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg, NC

Very helpful staff, fantastic suite, affordable.

Posted Mar 23, 2018
Very impressed with the value for my dollars, nice hot breakfast, staff was great, room was impressive, very clean all around. Well done
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2018
Wouls have five stars if the a.c. vent were clean, stay here again but in a different room and the vent was clean. So maybe it was just that room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pearl River New York

Great location in wilmington

Posted Mar 14, 2018
everything was far better than I expected. Nice indoor pool. Great Breakfast lovely one bedroom suite
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2018
Had a few minor issues. Found long strands of hair in bath towel and sink. To get the best of the “breakfast buffet” stay the entire weekend or at least 2 days as they alternate the hot items. Really nice & cozy hotel. Loved the pit fire at night! Overall stay was very comfortable & yes I would stay there again.
5 out of 5
by A verified traveler from Montreal, Qc

Posted Feb 16, 2018
Great hotel for business travelers. 24 business center and fitness room. Nice pool and free breakfast and dinner. The room was very nice and clean with a modern look. Huge washroom and fancy soaps.Fully equipped kitchenette. Staff was very friendly and helpful. For a 3 star hotel, it was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington SC

Posted Jan 18, 2018
Great property and staff! Will stay hear again the next time I visit Wilmington.