The Westin Wilmington

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of The Westin Wilmington

The Westin Wilmington

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
818 Shipyard Drive, Wilmington, DE, 19801

Explore the area

  • Popular LocationChase Center on the Riverfront2 min walk
  • Popular LocationDelaware Center for the Contemporary Arts9 min walk
  • Popular LocationDelaware State University Wilmington3 min drive
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)29 min drive

Choose dates to view prices

About this area

Wilmington

Located on the riverwalk, The Westin Wilmington is in Riverfront neighborhood and is connected to the convention center. Kalmar Nyckel Museum and Shipyard and Brandywine Zoo are local attractions and those in the mood for shopping can visit Christiana Mall and Booth's Corner Farmers Market. Looking to enjoy an event or a game while in town? See what's happening at Daniel S. Frawley Stadium or 76ers Fieldhouse Powered by BPG|Sports. Looking to get your feet wet? Kayaking, sailing and boat tours adventures can be found near the property.

What's nearby

  • Chase Center on the Riverfront - 2 min walk
  • Delaware Center for the Contemporary Arts - 9 min walk
  • Delaware State University Wilmington - 3 min drive
  • Christina Park - 4 min drive
  • Eden Park - 6 min drive

Getting around

  • Wilmington, DE (ZWI-Wilmington Train Station) - 18 min walk
  • Philadelphia International Airport (PHL) - 29 min drive

Restaurants

  • River Rock Kitchen — 1 min walk
  • Lobby Lounge — 1 min walk
  • Big Fish Grill — 4 min walk
  • Iron Hills Brewery and Restaurant — 4 min walk
  • Timothy's — 6 min walk

About this property

The Westin Wilmington

4-star pet-friendly hotel connected to the convention center in Riverfront
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space. All 180 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. WiFi and room service are standard, as are LED TVs with digital channels. Housekeeping is available on request.
The Westin Wilmington offers 180 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Wilmington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 8-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2100 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Up to 40 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Westin Wilmington
Wilmington Westin
Westin Wilmington Hotel
The Westin Wilmington Hotel
The Westin Wilmington Wilmington
The Westin Wilmington Hotel Wilmington

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 422 out of 674 reviews
5 - Excellent 63%
Rating 4 - Good. 144 out of 674 reviews
4 - Good 21%
Rating 3 - Okay. 58 out of 674 reviews
3 - Okay 9%
Rating 2 - Poor. 29 out of 674 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 674 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was extremely disappointed in my stay at the Westin. Paper thin walls, refrigerator didn’t work, poor water pressure, no conditioner, sheets were so crisp they were uncomfortable to sleep on. I stayed at a hotel much less expensive the week before and it was 50 times nicer. Oh, and I was to get a king bed with a view of the city but instead I had two queens with a view of … some of the roof? I don’t even know, it was so ugly, I closed the blinds immediately. Not at all what I “signed up for.”
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Liked: Staff & service, amenities
The hotel was booked and Expedia should not of allowed us to book the room. The hotel staff was very friendly and understanding. They unfortunately could not assist us.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Westin before and everything about this hotel room was a disaster. The shower was disgusting not clean at all. The shower door would not close. I called the front desk and they were at full capacity the staff said and no other room was available
Stayed 1 night in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would prefer some form of morning refreshments... coffee, fruit, juices etc
Stayed 2 nights in Jul 2021

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room itself wasn't bad.  It was a nice size, had a rain fall-like shower head, bed was pretty comfy, and had a minifridge and a huge window.  Unfortunately, the window overlooked the parking lot and there is no small kitchen, microwave, or separate coffee nook (Mr. Coffee maker in a closet).  For the money, I would prefer not having to use the bathroom sink, but none of these were deal breakers. For me, the dealbreaker was that the room was filthy.  Not dirty, filthy.  I expect some dirt.  What I don't expect is trash on the mattress, a giant stain on the floor, and cobb webs and caked dust.  Especially, when I'm not able to check in early because the room was "being cleaned."  Because I was using this room as a work hub, once I checked in I did not have the time to switch rooms or have time to permit the room to be deep cleaned. I simply informed them at check out that the room had not been cleaned very well and it really needed it.  They were kind and said I should have told them sooner, and they would have switched me into a better room.  And I'm certaintly sympathetic to their view that they can't fix something they don't know about.  However, in my view, I'm paying $200/night; I shouldn't have to worry that my room will be filthy.  I paid the premium because as soon as I checked in, I had to prepare for the next day.  I've sat on this review for a week and I don't think my expectation is unreasonable. I've stayed in some bad hotel rooms, but never wit
Stayed 4 nights in Jul 2021