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Reviews of Wingate by Wyndham - Wilmington

2.5 out of 5
Wingate by Wyndham - Wilmington
5126 Market St, Wilmington, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1004 reviews" "
Rating 8 - Good. 256 out of 1004 reviews" "
Rating 6 - Okay. 49 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most affordable and clean place to stay in.
Stayed 3 nights in Mar 2024
Response from Brandon, Front Office Manager on Mar 27, 2024
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!

8/10 Good

Kathy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby area.
Stayed 2 nights in Mar 2024
Response from Brandon, Front Office Manager on Mar 27, 2024
Thank you for your positive feedback.I'm glad to see that you were pleased with the quality of our property.We look forward to serving you in the future. Safe travels!

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay- check-in staff were friendly, gym was a great condition, and it was quiet. Would stay again.
Stayed 1 night in Mar 2024
Response from Brandon, Front Office Manager on Mar 19, 2024
Thank you for your wonderful review. I'm glad to see that you were satisfied with our customer service, in addition to being pleased with the condition of our property.We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and clean room and bathroom
Stayed 1 night in Mar 2024
Response from Brandon, Front Office Manager on Mar 7, 2024
Thank you for your positive review.I'm glad to see that you were satisfied with the cleanliness of our property.We look forward to serving you in the future. Safe travels!

6/10 Okay

konstantinos

Business traveler, Traveled with partner
You could hear everything from adjacent rooms
Stayed 2 nights in Feb 2024
Response from Brandon, Front Office Manager on Feb 28, 2024
Thank you for your feedback. I'm sorry that you did not have an enjoyable experience due to the noise from adjacent rooms.Thanks again for your review.

10/10 Excellent

carrie a

Very nice
Stayed 4 nights in Feb 2024
Response from Brandon, Front Office Manager on Feb 21, 2024
We appreciate your positive feedback.I'm glad to see that you were satisfied with your stay.We look forward to serving you in the future. Safe travels!

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and the room was pretty clean. Breakfast just ok. The only real downside is the road noise from outside was pretty loud. Staff very nice and friendly.
Stayed 1 night in Feb 2024
Response from Brandon-Front Office Manager on Feb 11, 2024
Thank you for your positive feedback.We do our best to provide the best service possible. We look forward to seeing you in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brandon, Front Office Manager on Jan 28, 2024
We appreciate your positive review.We look forward to serving you in the future.

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Jan 28, 2024
Thank you for your positive review.I'm glad to see that you enjoyed your stay. We look forward to serving you in the future. Safe travels!

10/10 Excellent

Frank

Stayed 2 nights in Dec 2023
Response from Brandon, Front Office Manager on Jan 28, 2024
Thank you for your positive review.I'm glad to see that you enjoyed your stay.We hope to serve you in the future. Safe travels!

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel, friendly staff, room was clean.
Stayed 1 night in Dec 2023
Response from Brandon, Front Office Manager on Dec 25, 2023
Thank you for your kind review.I'm glad to see that we were able to provide friendly and helpful guest service. We look forward to seeing you again. Safe travels!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brandon, Front Office Manager on Dec 21, 2023
Thank you for your positive review.I'm glad to see that you enjoyed your stay.We look forward to serving you in the future. Safe travels!

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel in the Area.
We always stay at this hotel when visiting family in the area. We like the friendly service and comfortable accommodations. Brandon is by far our favorite host.
Stayed 2 nights in Dec 2023
Response from Brandon, Front Office Manager on Jan 28, 2024
Thank you very much for your kind words.We are always glad to have you stay with us.The entire staff, including myself greatly appreciate your loyalty to this property.We look forward to serving you in the future. Safe travels!

10/10 Excellent

Leonard

Stayed 2 nights in Dec 2023
Response from Brandon, Front Office Manager on Dec 21, 2023
Thank you for your review.I'm happy to see that you had an enjoyable stay.We look forward to seeing you again. Safe travels!

10/10 Excellent

Lawrence A

Business traveler
Liked: Cleanliness, staff & service, room comfort
Enjoyed my stay at the Wingate Wilmington
I spent three nights at the hotel on a business trip. The room was clean, spacious, and had all the amenities that I needed. Everything in the room was in good working condition. Staff at the front desk was friendly and helpful. The hotel is within 15 minutes of the historic downtown and the ILM airport. I enjoyed my stay at the Wingate and hope to return again.
Stayed 3 nights in Dec 2023
Response from Brandon, Front Office Manager on Dec 15, 2023
Thank you for your lovely review.I'm glad to see that you had a very enjoyable stay. We pride ourselves in providing the best guest experience possible.We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Dec 15, 2023
Thank you for your positive review.I'm glad to see that you enjoyed your stay.We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brandon, Front Office Manager on Dec 6, 2023
Thank you for your positive review.I'm glad to see that you enjoyed your time at our property.We hope to serve you again in the future. Safe travels!

6/10 Okay

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service
Thought I’d be getting a better quality stay given other’s reviews. It wasn’t terrible, but it didn’t live up to the 4.7 of 5. A/C unit is one of those where it gets to the programmed temp (and is cold the whole time), but turns off and you get hot until it reaches a maximum and turns on again. Breakfast, albeit free, is lacking in quality. Coffee was good. Facilities were clean. Our room had a candy wrapper and water bottle top on the floor when we arrived, and the tp holder was falling off. Staff was professional and nice enough, but not very warm and welcoming. They just did the minimum to remain average; no one went above or beyond to be courteous or helpful.
Stayed 2 nights in Dec 2023
Response from Brandon, Front Office Manager on Dec 6, 2023
Thank you for your feedback.I'm very sorry that your experience did not meet your expectations. We pride ourselves on providing the best guest service and cleanest property as possible. So, I apologize for any issues that you encountered. We hope that you'll give us another opportunity to serve you in the future. Safe travels!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The room was very clean and very updated. The people in the lobby were absolutely wonderful.
Stayed 1 night in Dec 2023
Response from Brandon, Front Office Manager on Dec 6, 2023
Thank you for your positive feedback.I'm glad to see that we were able to provide a wonderful guest experience. We look forward to serving you in the future. Safe travels!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times and have always had a pleasant experience.
Stayed 2 nights in Nov 2023
Response from Brandon, Front Office Manager on Dec 6, 2023
Thank you for your wonderful review.I'm glad to see that you once again had an enjoyable experience. We greatly appreciate your business and loyalty.We look forward to serving you again!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean. The breakfast was great. I would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Nov 30, 2023
Thank you for your wonderful review.I'm glad to see that you enjoyed our free breakfast, along with being satisfied with your clean and comfortable room.We look forward to serving you again. Safe travels!

10/10 Excellent

Leonard, Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful hotel. Great breakfast. Staff are all super. Beds are comfortable. We will stay again for sure
Stayed 2 nights in Nov 2023
Response from Brandon, Front Office Manager on Nov 24, 2023
Thank you for your positive comments.I'm glad to see that you were pleased with our complimentary breakfast, along with being satisfied with your comfortable bed. We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean and comfortable
Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Nov 22, 2023
Thank you for your kind words.I'm glad to see that you found your room to be clean and comfortable.We hope to serve you again in the future. Safe travels!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Nov 22, 2023
Thank you for your positive review.I'm glad to see that you had an enjoyable stay.We look forward to serving you in the future. Safe travels!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ingrid was awesome
Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Nov 22, 2023
Thank you for your wonderful review.Providing top notch guest service is our top priority. I will forward your positive feedback to Ingrid.We look forward to serving you in the future. Safe travels!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly everything is pretty close from the airport to the beach.
Stayed 4 nights in Nov 2023
Response from Brandon, Front Office Manager on Nov 18, 2023
Thank you for your positive review.I'm glad that you found our staff to be friendly, along with being pleased with your clean room.We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Brandon, Front Office Manager on Nov 15, 2023
Thank you for your positive review.I'm glad to see that you enjoyed your stay.We look forward to serving you in the future. Safe travels!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a fine hotel
This was fine for a one-night stay... like so many hotels these days, it was a little threadbare. But overall fine. Great staff.
Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Nov 9, 2023
Thank you for your positive feedback.I'm glad to see that you had a positive guest experience.We hope to see you again in the future. Safe travels!!

10/10 Excellent

Dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was amazing. Everyone was so kind. The rooms and property are very clean. Easy parking and very helpful staff. 10 out of 10. Would definitely stay here again.
Stayed 4 nights in Nov 2023
Response from Brandon, Front Office Manager on Nov 9, 2023
We appreciate your kind words regarding our property.I'm glad to see that you were pleased with our clean rooms and our top-notch customer service.We look forward to serving you again. Safe travels!

8/10 Good

Jerusha

Liked: Cleanliness, staff & service, property conditions & facilities
We’ll maintained parking lot, ample parking, lots of stores and restaurants nearby.
Stayed 2 nights in Nov 2023
Response from Brandon, Front Office Manager on Nov 9, 2023
Thank you for your positive comments.I'm glad to see that you were satisfied with the layout and location of our property.We hope to serve you again in the future. Safe travels!!

2/10 Terrible

Donna, Atlanta

Stayed 1 night in Nov 2023
Response from Brandon, Front Office Manager on Nov 22, 2023
Thank you for your review.I'm sorry to see that you did not have an enjoyable experience. I wish that we could have had an opportunity to resolve any issues that you had during your stay.Once again, we appreciate your review. Safe travels!

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and the check-in was fast.
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Nov 3, 2023
Thank you for wonderful review.I'm glad to see that you were pleased with the entirety of your stay.We hope to serve you again in the future. Safe travels!!

10/10 Excellent

Curdis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Nov 3, 2023
Thank you for your positive feedback.We hope to serve you in the future. Safe travels!!

8/10 Good

Larry Michael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Brandon, Front Office Manager on Nov 3, 2023
Thank you for your positive review.We look forward to serving you in the future.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my Expectations!
Courteous friendly and accommodating staff. Extremely comfortable, quiet and spotlessly clean.Great location. Cozy and spacious lobby. Clean good size pool.
Stayed 1 night in Oct 2023
Response from Brandon, Front Office Manager on Nov 3, 2023
We appreciate your kind review.I'm glad to see that our staff was friendly and hospitable. We look forward to serving you in the future. Safe travels!

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, the staff was friendly. We enjoyed the happy hour each evening and breakfast was good.
Stayed 3 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 28, 2023
Thank you for your wonderful feedback.I'm glad to see that you were pleased with your accommodations, as well enjoying our Guest Appreciation Reception. We look forward to serving you in the future. Safe travels!

8/10 Good

Twala

Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 28, 2023
Thank you for your review.We hope to serve you again in the future. Safe travels!

10/10 Excellent

Gregg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brandon, Front Office Manager on Oct 28, 2023
Thank you for your positive review.We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from Brandon, Front Office Manager on Nov 11, 2023
Thank you for your positive review.We look forward to serving you in the future. Safe travels!!

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and awesome breakfast!!
Stayed 3 nights in Oct 2023
Response from Brandon, Front Dest Manager on Oct 21, 2023
Thank you for you positive feedback.I glad to see that you enjoyed your entire stay.We hope to serve you again in the future. Safe travels@

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brandon, Front Office Manager on Oct 21, 2023
Thank you for your review.We look forward to seeing you again. Safe travels!

10/10 Excellent

THEODORE, Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to major attractions.
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 21, 2023
Thank you for your positive your review. I glad to see that you were satisfied with your stay.We hope to serve you again in the future. Safe travels!

10/10 Excellent

Jo-Ann, The Villages

Stayed 3 nights in Oct 2023
Response from Brandon, Front Office Manager on Nov 9, 2023
Thank you for your positive review.We hope to serve you again in the future. Safe travels!!

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 15, 2023
Thank you for your positive review.We hope to serve you again in the future. Safe travels!

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 15, 2023
We appreciate your positive review.We look forward to serving you again in the future. Safe travels!

8/10 Good

Ashaunda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy we were allowed to check in a little early as we had traveled all night and had last minute plans , so we were able to get ready. The area is perfect, everything no more than10 minutes away. Hotel was pretty quiet although it was off season in October, but we really enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 15, 2023
Thank you for your positive review.I'm glad to see that you enjoyed your entire stay. We look forward to serving you again in the future. Safe travels!

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay at the hotel and once again it was very clean, the staff was very nice, and I felt safe. It’s a great facility and I’ll stay there again!
Stayed 2 nights in Oct 2023
Response from Brandon, Front Office Manager on Oct 15, 2023
Thank you for your positive review.Our entire staff appreciates your loyalty. I'm glad to see that you had an enjoyable experience. We hope to serve you again in the future. Safe travels!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brandon, Front Office Manager on Oct 15, 2023
Thank you for your positive review.We hope to serve you again in the future.

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brandon, Front Office Manager on Oct 7, 2023
Thank you for your positive review. I'm glad to see that you enjoyed your stay.We look forward to serving you in the future. Safe travels!

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
This hotel was the nicest we have stayed in. The bed was very comfortable, the TV had lots of channels, the location was fantastic being near beaches and lots of restaurants, and the staff was approachable and friendly. We actually extended our stay an additional day. Although it was probably off season, the price was great!
Stayed 3 nights in Oct 2023
Response from Patti on Oct 6, 2023
Thank you for your amazing review, it means so much to my staff and I that you enjoyed your stay and took the time to provide us with your fantastic feedback. We truly are appreciative and hope to be of service to you again. Safe travels!