Uncomfortably hot and extremely noisy!
Posted Dec 12, 2016
Stayed 3 nights as we know the area and the location was perfect for us and my husband used to live in Wilmslow so knew of the hotel. Looks lovely from outside but went downhill from thereon. Receptionist was very 'frosty' and I couldn't understand her accent. My husband turned up with the cases after parking the car and with his hands full couldn't get in as the doors open outwards so I had to help him while 2 members of staff stood and watched. We were given the notorious room 101...which is next to the toilets along the grubby worn carpet. The room is furnished nicely, a nice size, tv, tea and coffee and appeared to be clean.
Trying to sleep was a nightmare, toilets flushing, hand driers going and the room was incredibly hot even tho the radiator was off and we had all the windows open. We were woken up at 6.35 by the Carlsberg van unloading the kegs outside our window as the room overlooks the kitchens and delivery area. Things didn't improve as the butcher, baker, laundry van etc. turned up at dawn each morning. The Delifresh van turned up at 7.30 and we had to listen to the drivers shouting across the car park to each other and chasing after each other with hot mugs of tea behaving like kids!
After a few days we noticed cobwebs, dust and broken lampshades. We did expect more from a 4 star hotel and out of the 5 hotels we stayed at whilst visiting the UK this was the most expensive and the most disappointing.