Ratings based on 279 Verified Reviews

4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2017
Just right........just left.....zxcvbnmlkhgfdsaqwerthjipp
Comment from Hotel Management
Aug 12, 2017 by Dennis J., Hotel Management
Thank you for your recent stay and feedback. We are thrilled your experience was great and thank you for the rating of 5/5. Safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
This was the second time in 10 days staying here. On both occasions Melissa at the front desk was friendly, courteous, and professional! However, as I approached the front desk on Monday evening of July 10, 2017 at around 11pm, the lady at the front desk was less than courteous, unfriendly, and unprofessional!! I handed her the key card and informed her my sister was on the way down with the other key card. I asked her for a reciept and all she did was ignore me. After several minutes which seemed like longer, I asked once again for a receipt to no avail, so I walked away to my car, while the unprofessional front desk person yelling for my return!! I returned after putting my bags in the car. I asked one last time for a reciept, once again no receipt, so I informed her I was reporting her and all I received was more professionalism! She responded by saying, "I'm leaving soon, so it doesn't matter!!" I walked away very upset and perplexed with this person, not understanding what had happened. All I wanted was a receipt!! The next day I looked at my credit card statement and realised this front desk person had charged my card $72.20!! The only thing I should have been charged was a $25 fee for checking in early!! So, I called Confort Suite and thank God, Melissa answered. So, I explained what had happened the night before!! Melissa explained that she and her manager were just looking at that charge and were as perplexed as I was!! She assured me that it was take
Comment from Hotel Management
Jul 15, 2017 by Dennis J., Hotel Management
My apologies. I will address your concerns with the staff member you spoke of. As far as billing, charges for our property run after midnight, typically at 3am. The staff has always been instructed to email receipts to guest whom checkout early. Posting or reporting charges prior to 3am causes a "red flag" for our accounting process. The $25 fee is for early check-in during the hours of 7am-1pm on any given day. Thank you for bringing these concerns to my attention. I will definitely assess the concerns from your stay in the appropriate manner.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Short but pleasant.

Posted Jul 9, 2017
Nice room, friendly staff, good mattress, hot shower with a free breakfast!!
Comment from Hotel Management
Jul 12, 2017 by Dennis J, Hotel Management
We are thrilled you enjoyed your stay. Thank you again for your feedback. I will pass along your goodness to the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wilson, NC

Nice clean Hotel, extremely friendly staff

Posted Jul 2, 2017
In town for my grandson's All Star Baseball Tournament. Good restaurant choices close by, can't say enough good stuff about the staff at the hotel.
Comment from Hotel Management
Jul 21, 2017 by Dennis J., Hotel Management
Thank you for your stay and feedback. The staff and I appreciate your feedback, we are thrilled you had a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Blessed

Posted Jul 1, 2017
I was able to rest and continue my trip to Florida!
Comment from Hotel Management
Jul 12, 2017 by Dennis J, Hotel Management
Awesome, the staff and I are thrilled you had a great experience. We strive hard to ensure a well appointed stay for all guests. See you all again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

NIce hotel near shopping and restaurants

Posted Jun 29, 2017
Pros: clean room, comfy beds, nice staff
Cons: more gluten free options on breakfast buffet
Location: restaurants and stores nearby
We were traveling from Florida to Jersey and then on to Boston. This hotel was on the halfway mark of our trip or we'd never have found it. Glad we did. It was nice and clean, good a/c, comfy beds and very nice staff. I would definitely recommend it with a big thumbs up. Friendly, efficient staff, too.
Comment from Hotel Management
Jul 1, 2017 by Dennis J., Hotel Management
The Staff and I thank you for such a great review. We are thrilled you had a great experience. We strive to ensure a wonderful experience for all.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 28, 2017
Nice hotel, comfy suite. Good for a night's stay on road trip.
Comment from Hotel Management
Jun 29, 2017 by Dennis J., Hotel Management
The staff and I are thrilled you had a wonderful experience. We strive to achieve great customer success on a daily basis. We look forward to your future stays.
5 out of 5
by Damon

Posted May 22, 2017 on Hotels
Our stay was great
Comment from Hotel Management
Jul 15, 2017 by Dennis Johnson, Hotel Management
Thank you for rating us 5 of 5. The staff and I are thrilled you had a great visit. We look forward to your return visit.
2 out of 5
by A verified traveler

Don't waste your money

Posted May 22, 2017 on Hotels
Health department had shut down reception and pool. Not enough towels for five people listed on reservation. Breakfast was pathetic, and closed earlier than listed. Manager had attitude when questioned about reception and pool. I was willing to pay the price because they were supposed to have the amenities listed, manager informed me they were luxury extras, not guaranteed. Will never stay there again.
Comment from Hotel Management
Jun 5, 2017 by Dennis Johnson, Hotel Management
My apologies for the way the staff handled your stay. I was out of town this weekend and another manager was filling in for me while I was away. Again, my apologies.
5 out of 5
by Margarita

Clean, Comfortable, Great place to stay.

Posted May 19, 2017 on Hotels
Travelling with Husband. We enjoyed this place, we stayed here last year when we traveled to Florida. Clean, comfortable, friendly and helpful staff. Will recommend to anyone. We will be going back.
Comment from Hotel Management
Jun 5, 2017 by Dennis Johnson, Hotel Management
Thank you for your recent stay.