Ratings based on 222 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Pros: Location
Fall colors were not as bright as the advertisement. Just mother nature not ready for our stay. Nice location.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Tennessee

Great week

Posted Oct 2, 2017
Pros: Very comfortable, quiet room; nice pool and hot tub; breakfast; snacks and drinks available 24/7;
Cons: Some areas around pool were showing effects of moisture
Location: Scenic drives, hiking, boating, water sports
Staff welcomed us for a week's stay - started each day with a tasty breakfast and returned each evening to a clean, comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
the only negative aspect of our stay was lack of transportation to and from Farmington, as we were traveling by bicyle with a group tenting there...offering a shuttle over that 5 mile stretch would have made our stay perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Oasis after Acadia camping for a week

Posted Sep 8, 2017
This motel was so nice; clean, complimentary coffee/tea/lemon water anytime, wonderful breakfast with personalized care, awesome warm pool and hot tub, comfortable beds and linens and kind staff.
Comment from Hotel Management
Sep 8, 2017 by Nichole Farrington, Hotel Management
Thank you for taking the time to complete this survey. We are so pleased to see you enjoyed your stay. From the ocean to the mountains, what a great trip! Thank you for your business. We will be looking forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Great hotel

Posted Sep 1, 2017
We stayed here to explore Franklin county and lakes regions and really enjoyed it.
Comment from Hotel Management
Sep 4, 2017 by Nichole Farrington, Hotel Management
Thank you for taking the time to complete this survey. We are so pleased to hear you enjoyed your stay with us and the beautiful area that is Franklin County! We appreciate your business and look forward to having you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Gem on the Road

Posted Aug 22, 2017
Pros: Room and Staff
Cons: Nothing
Location: Sorry was not part of the plan...next time
As a traveler from point to point, I booked this as a rest stop. I was very impressed with the hotel in every way. The room was a great surprise with it's space and comfort, the pool was fun for the family and Maggie in the Buffet was tremendous in helping us. Would very much like to stay there again.
Comment from Hotel Management
Aug 28, 2017 by Nichole F, Hotel Management
Thank you for taking the time to complete this survey. It is wonderful to hear you had such a great stay! We would like for you to stay again as well! Thank you for your business and we will be looking forward to your next stay.
4 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Only downside is that the lights for the flags outside were angled just to shine into the room at night. Had to close the curtains completely to keep the light out.
Comment from Hotel Management
Aug 28, 2017
Thank you for taking the time to complete this survey. We are so pleased to see you enjoyed your stay but would like to apologize for the bright light. I have shared your feedback with the maintenance staff to ensure we evaluate the positioning. Thank you for your business and we look forward to your next stay!
5 out of 5
by Kyle

Wonderful stay!!

Posted Aug 15, 2017 on Hotels
Room was neat and clean, desk staff was incredibly friendly. The hot tub was wonderful and perfect. Great relaxing stay.
Comment from Hotel Management
Aug 28, 2017
Thank you for taking the time to complete this survey. We greatly appreciate your positive feedback and recognition of our efforts! It is wonderful to hear you were able to spend some time enjoying the hot tub. Thank you for your business and we look forward to having you again.
4 out of 5
by Kyle

Posted Aug 7, 2017 on Hotels
My wife and I were very pleased with our accommodation.
Comment from Hotel Management
Aug 15, 2017
Thank you for taking the time to complete this survey. As we strive to make everyone feel welcome and comfortable it is great to see you enjoyed your stay and were very pleased with your accommodations. Thank you for your business and we will be looking forward to your next stay! Nichole Farrington Sales Manager
5 out of 5
by Mark

Great stay

Posted Aug 6, 2017 on Hotels
Friendly helpful staff. Very clean hotel with nice pool and hot tub. No food except for a great breakfast
Comment from Hotel Management
Aug 15, 2017
Thank you for taking the time to complete our online survey! It is so great to see you enjoyed your stay and found the staff to be accommodating. We want everyone to feel welcome and the entire staff thanks you for your recognition. Thank you for your business and we will be looking forward to your next stay! Nichole Farrington Sales Manager