Ratings based on 29 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Extended stay hotel

Posted Sep 26, 2016
Because it is extended stay they only have housekeeping once a week. You are on your own. Kitchenettes are good, but limited silverware, plates and glasses--2 of each. If you run out of coffee (they give you a free caffeinated and decaf) then it's $1.00 per pot. Free coffee is available in the lobby. We stayed there because of the gym. Not sure I'd go back. Expensive for what you get.
Comment from Hotel Management
Sep 30, 2016 by Doug B., Hotel Management
Thank you for taking the time to leave your comments. As an extended stay hotel, many of our guests stay with us due to the kitchens. They are able to cook in the rooms and don't have to eat in restaurants .
4 out of 5
Recommended
for Everyone
by A verified traveler from f

Nice pet friendly hotel

Posted Sep 12, 2016
We had a very nice stay at this hotel, especially because our dog was able to stay with us! The room and lobby were very clean and neat, our only complaint would be that we were across from the elevator, which was a little tough on our dog at times. Other than that hotel staff was friendly, the location was good, and the price very reasonable.
Comment from Hotel Management
Sep 15, 2016 by Doug B., Hotel Management
Thank you for taking the time to leave your comments. I am glad you enjoyed the hotel. Next time we will try to put you in a room that is not near the elevator.
5 out of 5
Recommended
for Everyone
by A verified traveler from upstate NY

Pleasant surprise

Posted Apr 8, 2016
Pros: Everything!
Cons: Nothing
Location: NA
This was the best room we have encountered in our 4 years of traveling back & forth to FL. Large, well appointed, comfy, clean, quiet & pet friendly room...what a treat!
Comment from Hotel Management
Apr 11, 2016 by Doug B., Hotel Management
Thank you for taking the time to leave your comments. I am glad you enjoyed your stay. Hope to see you on your way back to Florida.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Most comfortable stay

Posted Feb 24, 2016
Our room was spacious and wonderful! Everything smelled right out of a dryer, the floors were clean, even the microwave (we had one in the room) the bathroom was big and I loved the space for everything including the price. The design of the room isn't times, it's a nice monochrome scheme
Comment from Hotel Management
Mar 10, 2016 by Doug Bell G.M., Hotel Management
Thank you for taking the time to leave your comments. I am glad you liked the kitchen , bathroom and the price!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel bad front desk staff

Posted Feb 21, 2016
The maids were wonderful and went out of their way to help you but thenfront desk staff was rude and verynon-caring. I thought checkout was 11 am and i had a meeting that lasted til 11. I wanted to change clothes and be out by 12. I started asking and they said absolutely not. And i said i would.be out by noon and it would only be 1 hr. Then theybsaid check out at noon "just be out". No apology then jsf went to back room to carry on conversation with othwr desk clerk. This is the 2nd time this rudeness has happen to me and i can spend my hotel dollars somewhere else. I have stayed 1 week at a time for about 5 times this year, and most likely will not stay there again.
Comment from Hotel Management
Mar 10, 2016 by Doug Bell G.M., Hotel Management
Thank you for taking the time to leave a comment. I do apologize if the front desk staff was rude to you. Out check out time is noon. I do hope that you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Everything that you need all in one place

Posted Jan 8, 2016
Friendly staff. Clean room. Close to interstate. Would definitely stay again.
Comment from Hotel Management
Jan 27, 2016 by Doug Bell G.M., Hotel Management
Thank you for taking the time to send us your comments. I am glad you enjoyed your stay at our Candlewood in Winchester. If you are in the area in the future, I hope you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dinwiddie, VA.

Nice spacious room with all the comforts of home

Posted Oct 19, 2015
We were very pleased with our stay. The room was very spacious and the kitchen area made it nice to keep drinks in and ice maker.
1 out of 5
by A verified traveler from washington dc

we thought the fire alarm was going on and off...

Posted Jun 8, 2015
Pros: NOTHING
Cons: EVERYTHING
Location: good location close to everything in winchester
we thought the fire alarm was going on and off...we literally had to walk out into the hallway several times...it was that loud. Only to find out that the noise was rooms above us and beside us when they flushed the toilets or took a shower....come on, we notified front desk 4 or 5 times. we were never offered to be relocated or to discount our rate. the next morning when my husband went in our bathroom for a shower, we had no shower head. the shower was broken off the wall and laying in the bathtub...the manager on duty would not let us cancel the rest of our stay and did not offer to move us to a more acceptable room. he did offer for maintenance to come fix it on their schedule....called expedia and they cancelled our room DO NOT STAY HERE
4 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

May 1, 2015

Posted May 4, 2015
Pros: Towels, kitchenette, cleanliness, location to restaurants and Route 81. Great room for the price.
Cons: More traction on the shower floor.
Location: Apple Blossom Mall nearby.
We were very happy with the accommodations. The daytime check-in clerk was a little less friendly than I would have liked. I got the impression that maybe his attitude had something to do with the fact we booked through Expedia? But the nighttime clerk was much more friendly and accommodating. The towels were among the best we've ever had in a hotel, and the room was clean and comfortable. I was a little worried in the shower because the shower floor was a little slippery, and the step up into the shower was very high. But we would overall definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Winchester hotel review

Posted May 2, 2015
Pros: Everything
Cons: Ice maker could be turned on for reserved rooms so your guests could have ice waiting for them.
Our Candlewood Suites stay was extremely comfortable and filled our needs for a hotel/motel stay.