Ratings based on 325 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2018
Very easy access from highway and wonderful staff.
Comment from Hotel Management
Feb 16, 2018 by Kerry, Hotel Management
Thank you for your kind words concerning my staff, which is very important to have a great staff in any business!
4 out of 5
Recommended
for Everyone
by A verified traveler from Odenton, MD

Nice Hotel, close to family

Posted Feb 12, 2018
We often stay here when visiting with family in Winchester. The rooms are nice and close to shopping in case we forget anything.
Comment from Hotel Management
Feb 16, 2018 by Kerry, Hotel Management
And we love taking care of you while visiting your family. Thanks for your Patronage!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel

Posted Dec 8, 2017
The hotel was very convenient and easy to find. It was close to the interstate. Also had good places to eat and shop within a close distance. The staff was very helpful and friendly. Room was comfortable and clean.
Comment from Hotel Management
Jan 16, 2018 by Kerry, Hotel Management
Thank you for sharing your experience you had at our hotel. We do appreciate your kind words about our staff. Sincerely, Kerry GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Posted Nov 20, 2017
The stay was good, just about right for money. I would not have anything else to add.
Comment from Hotel Management
Nov 21, 2017 by Kerry, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from honolulu

Location location

Posted Nov 10, 2017 on Orbitz
Good freeway access. Watch your legs on the bed frame clips that stick out.
Comment from Hotel Management
Nov 17, 2017 by Kerry, Hotel Management
Thank you for staying at the Winchester Comfort Inn and then taking the time to share. Sincerely, Kerry Fulton GM
1 out of 5
by A verified traveler

Posted Nov 6, 2017
Room was musty and stunk. Toilet did not work not a good place to stay
Comment from Hotel Management
Nov 9, 2017 by Kerry, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. If you have any issues with any room, please let desk know right away, so it can be fixed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by A verified traveler

Posted Nov 5, 2017 on Hotels
Comment from Hotel Management
Nov 11, 2017 by Kerry, Hotel Management
Thank you
5 out of 5
by Eric

Posted Nov 3, 2017 on Hotels
Comment from Hotel Management
Nov 9, 2017 by Kerry, Hotel Management
Thanks for the 5 stars and hope we can be of service to you again in the future! Kerry Fulton GM
4 out of 5
by Andrew C

Posted Nov 3, 2017 on Hotels
Comment from Hotel Management
Nov 15, 2017 by Kerry, Hotel Management
Thank you for staying at the Winchester Comfort Inn and then taking the time to share. Sincerely, Kerry Fulton GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Oct 31, 2017
Pros: It was connected to a restaurant
Cons: It was in a location that was easy to get to.
Location: lightly populated with lots of beautiful open hillside trails and historical places to visit.
The staff was very helpful, helping us locate our needs in the surrounding area.
Comment from Hotel Management
Nov 9, 2017 by Kerry, Hotel Management
Thank you for your kind words and hope to see you again in the future! Kerry GM