Ratings based on 937 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2017
Excellent location and price, I had really nice experience
Comment from Hotel Management
Jul 31, 2017 by Jess, Hotel Management
Thank you so much for taking the time to share your positive experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Large Clean Room. Nice amenities.

Posted Jul 15, 2017
Room was larger than most hotels in this category. High ceilings. Nice amenities, gym. Only criticism was that our room had excess wear and tear on some of the wall coverings and headboards.
Comment from Hotel Management
Jul 31, 2017 by jess, Hotel Management
Thank you so much for taking the time to share your experience! I am sorry for the condition of your room - We have noticed the wear and tear and because of this have recently begun renovations on site! Please come back and enjoy our new facility when it is finished!
4 out of 5
Recommended
for Everyone
by A verified traveler from Albany NY

Easy access with great location off the highway.

Posted Jul 5, 2017
Pros: Large comfortable room. Staff was pleasant. Dogs were allowed. Seemed very family friendly. Price was great! WIFI was good.
Cons: Parking was a little tight for my full sized pickup truck but manageable.
Location: Just off I-81 in Winchester, Va. Easy access to restaurants, medical center and historic sites.
Large comfortable room. Staff was pleasant. Parking a little tight for my pickup truck. Dogs were allowed. Seemed very family friendly. Price was great!
Comment from Hotel Management
Jul 15, 2017 by Lani P, Hotel Management
Thank you for your positive feedback! I am thrilled that you (and your fur babies) enjoyed our spacious rooms and convenient location!
3 out of 5
by A verified traveler from DC

Needs a deep cleaning and attention to details!

Posted Jul 1, 2017
Room looks worn, needs a deep cleaning, attention to the details: clean the corner, did the broken corners, fill in the scratches, air out the rooms! Please don't put a client who doesn't come w a pet on the pet floor.
Comment from Hotel Management
Jul 15, 2017 by Lani P, Hotel Management
Thank you for your feedback regarding your recent stay with us. We are scheduled for renovation at the end of July and are very excited!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel option for the location

Posted Jun 28, 2017
Pros: Location
Cons: Updating carpets and bathrooms
Location: Great location, easy access to the highway and close to the places we were visiting.
Very nice location close to the areas we were visiting. The room was spacious and comfortable, but it looked a little run down and the shower didn't look too clean (hard to tell because of black tile).
Comment from Hotel Management
Jun 29, 2017 by Lani P, Hotel Management
Glad to hear you had a great time! We are entering renovations very soon. Hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great hotel!

Posted Jun 7, 2017
Cons: There was no one at the front desk when we got there (had wait a while) and there no one there in the morning when we wanted to check out.
We needed a dog friendly hotel and his one looked and sounded great... and we weren't disappointed. Clean room, comfy bed, convenient bar in the lobby, and nice grounds to walk the dog around. We would recommend this place!
Comment from Hotel Management
Jun 9, 2017 by Lani P, Hotel Management
Thank you for taking the time to share your experience with us! I apologize that we were not available in a timely fashion, it is never our intent to keep you waiting. Our Front Office Manager is addressing the issue. On the other hand, I am thrilled that you enjoyed your stay and hope you will come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from abingdon va

Clean hotel close to interstate.

Posted May 28, 2017
The staff was super friendly and helpful. Room was very clean. Lots of parking. Very close to exit off the interstate.
4 out of 5
Recommended
for Everyone
by A verified traveler

still fairly new, clean hotel

Posted May 18, 2017
Pros: The beds
Cons: It doesn't look quite as new as it did a few years ago, but it's still a nice place to stay.
Staff was very good; always stay at this hotel when I'm in the area. It's reliably clean, the rooms smell good and the beds are comfy. Nice showers / bathrooms. No noise from the street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Interesting design in a small fun town

Posted May 16, 2017
Interesting design in a small fun town Nice bathroom. Sort of a separate space
5 out of 5
by Cassandra

This traveler left a rating score only Posted Apr 28, 2017 on Hotels