Ratings based on 378 Verified Reviews

3.3 out of 5
71% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quite

Posted Feb 5, 2017
Nice breakfast room decent just need vacuum . Close to good restaurants and stores
Comment from Hotel Management
Feb 8, 2017 by Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler

Posted Dec 31, 2016
Very old hotel. Break fast is bad . Overall all not worth for price
Comment from Hotel Management
Jan 12, 2017 by Sam, Hotel Management
Dear guest. We are in the process of renovating our hotel. Once completed, it will make the guest stay even more enjoyable. Our breakfast is pretty wholesome with additional items included in it. We look forward to seeing you at the hotel very soon. Thanks
3 out of 5
by A verified traveler

Disappointed Stay.

Posted Dec 7, 2016 on Hotels
The room was very dusty. I realize the lobby was in the process of being renovated but it was not pleasant.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear guest. We are in the process of renovating our hotel. Once completed, it will make the guest stay even more enjoyable. We look forward to seeing you at the hotel very soon. Thanks
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

good location, going to Sky Line Drive entrance

Posted Nov 29, 2016
Pros: location
Cons: It would be nice if the exterior was repaired
Location: Sky Line Drive Entrance
When I first saw this hotel, I was a little disappointed ,looks old but the room was clean ,breakfast was okay the staff were friendly, and it was easy to get close to the skyline drive entrance. was also convenient
Comment from Hotel Management
Jan 12, 2017 by Sam, Hotel Management
Dear Grace. Dear guest. Thank you for your time. We are glad you enjoyed your stay our hotel. We have renovated the hotel since your stay. It looks a lot different now. We look forward to seeing you at the hotel very soon. Thanks
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels
1 out of 5
by A verified traveler

Not Good

Posted Oct 8, 2016 on Hotels
This hotel should be "raised" and rebuilt. It is old and our room had a very offensive odor! Couldn't wait to leave in the morning. Only thing positive was a "passable" continental breakfast.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear guest. We have renovated the hotel since your stay. It looks a lot different. We hope you will make another trip at this hotel. You will definitely have an even more enjoyable stay. Thanks Sam
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel for the cost.

Posted Oct 3, 2016 on Orbitz
Staff was very friendly. Rooms were decent size. Hotel could use some upgrades in the rooms but they seemed clean. We will stay there again.
1 out of 5
by A verified traveler

Run down

Posted Oct 3, 2016 on Hotels
This hotel is very run-down and dreary! The furniture was chipped and in poor condition. The room smelled musty. There were stained ceiling tiles in the hallway and one looked like it was ready to come down. We didn't even eat the free breakfast after the first day.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Well placed for Front Royal and Skyline Drive

Posted Sep 23, 2016
Pros: The pool
Cons: Replace bathroom door or repair. Change brown paint for white to smarten appearance both in the rooms and outside.
Location: Well located for Skyline Drive, Blue Ridge Mountains and Caverns
Hotel a little more basic than we thought but for the price was good. Pool very good. Restaurant was Thai but good. Breakfasts ok. Bathroom door a bit battered. Probably could do with painting the railings etc.outside in white instead of brown to give it a lift. Well placed for strolling down Front Royal High Street and for Skyline Drive, Luray Caverns etc.
Comment from Hotel Management
Sep 24, 2016 by Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I love getting specific suggestions for improving the property. Painting is very hard to do In Season without negatively affecting our guests, but we do have plans to start in November. We weren't planning on changing any colors. I will, however, take your suggestion to the owners. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Was very nice close to restaurants and shopping

Posted Sep 20, 2016
Was the nicest Quality Inn that we have ever stayed at.Off to the Blue Ridge Parkway and onto Myrtle Beach.
Comment from Hotel Management
Sep 23, 2016 by Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.