Ratings based on 374 Verified Reviews

4.1 out of 5
80% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Surrey

Delightful Birthday Treat

Posted Jan 15, 2018
Pros: Everything, excellent staff, nothing was too much trouble! Tastefully decorated, very clean and tidy. Nice spa and food was amazing.
Cons: Nothing with regards to stay but sent a couple of emails that needed chasing.
Location: 10 min walk from the heart of Winchester, walking distance to all the tourist attractions.
We had a lovely welcome from the receptionist She couldn't have been more helpful as well as checking us in, she asked us if we would be walking to the town center and then gave us a map and showed us the route. We were delighted to received an upgrade, first time for us and was very much appreciated. The hotel is very tastefully decorated especially the restaurant, bar and reception area. Our room was modern, very clean and had everything we needed. The hotel is ideally situated just a 10 minute walk into the heart of Winchester. We were advised to park in the public car park in the front of the hotel and basically we left our car there for the whole weekend. No charge after 8pm or for Sunday, £7.70 for Sat. We used the spa facilities, small but nice and we both had massages which were amazing and felt just right. Now leaving the best to last, the food was amazing one of the nicest buffet breakfasts we've had and we ate in the restaurant on our first night (hubby's birthday) evening meal was superb and we hadn't mentioned my husband's birthday to the restaurant but reception obviously had as they came out with a lovely plate with chocs on and happy birthday written in choc, such a lovely touch. We will definitely be going back to this hotel, excellent staff that made our stay so enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel

Posted Dec 24, 2017
One or two things not working i.e. Safe towel rail no do not disturb sign for door
3 out of 5
by A verified traveler from London

Not worth the money

Posted Dec 4, 2017
Hotel is basically a Travelodge masquerading as something a bit smarter
4 out of 5
Recommended
for Everyone
by A verified traveler from Southamptomn

Good location

Posted Nov 26, 2017
Pros: Location
Location: Centre of Winchester in walking distance
Pool and Spa areas were a little tired which was disappointing as this was a main reason for booking the hotel. Hotel parking was more expensive than the public carpark outside of the hotel - would expect the hotel to have free or cheap parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from East Sussex

Very smart hotel

Posted Nov 22, 2017
Relaxing upmarket hotel. Very clean with modern decor. Bar area and restaurant very good. The inside is better than you expect. I didn’t like having to pay car park charges to park.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

good hotel

Posted Nov 20, 2017 on Ebookers
good hotel but let down by breakfast. eggs swimming in grease, butter floating in water. the hot buffet does not seen to be refreshed, the food looks like it had been standing there a couple of hours.
3 out of 5
Recommended
for Everyone
by A verified traveler

Expensive London prices

Posted Nov 20, 2017
Spa pool area disappointingly small. More like a splash pool. Hot tub was not in use. wHole area needs a revamp. gym very well equipped though. Good breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from Dorset

Excellent hotel

Posted Nov 10, 2017
An excellent modern hotel with very friendly staff. Great breakfast and facilities.
3 out of 5
by A verified traveler from exeter

Front desk and bar staffs don’t care

Posted Nov 10, 2017
Well very irritable staff at the front desk when I got there . She raised her voice on me her collègue denial her behaviour. She said it was not like that but apologise for her at the bar the young man was too busy chatting away. I went for a second time for my glass of water and it took a while for my meal to arrive. Not partiunice
4 out of 5
Recommended
for Everyone
by A verified traveler from essex

Posted Nov 2, 2017
Good, clean hotel with excellent amenities, nice restaurant and bar with good food.