Ratings based on 345 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from bournemouth
One night breakPosted Oct 17, 2017
Enjoyed a very pleasant stay for my parents 60th anniversary. Hotel and facilities very nicely furnished and wquipped. Only negative qas rhw rooom was very hot ar night and the air con got very noisy adrwr about 10 minutes. Overall though enjoyed it very much
for Everyoneby A verified traveler from London
Ok but some glitchesPosted Sep 5, 2017
Pros: Location and good value
Cons: communication about planned maintenance
Location: Loads! Cathedral, museum, nice walks, great restaurants and good shops-terrific venue overall.
I stayed for a weekend, the room is a good size and the bed was good. The decor is modern and the facilities are good. Glitches: There was a blob of something on my bed which I removed myself when I arrived. The staff were helpful however they did not tell us the pool was closed for routine maintenance the next day, which I had planned for a swim, and would have gone the previous night had I known.
for Everyoneby A verified traveler from malvern
nice hotel easy walking to centre of winchesterPosted Aug 30, 2017
Pros: clean modern refurbished hotel
Location: within walking distance of all winchester attractions
3 day break,plenty to do within walking distance weather good ,hotel comfortable
for Everyoneby A verified traveler from norfolk
Good food, Good service, Good Hotel.Posted Aug 29, 2017
Stayed 2 Nights in August and was pleased by the overall experience, Stayed in a Club Double room which was bigger than most hotel doubles I've stayed in and also a bit more luxurious. The pool was a decent size and we found it was usually empty around midday, also had a steam room ,sauna and Jacuzzi which were all good and towels were provided. The Restaurant was the star attraction though and all the meals we ate there were of a very high standard and the house wine at £15 a bottle was decent, The service was also excellent as were all the staff throughout the hotel. The only negative was the parking situation, the hotel car park which is gated off was more expensive than the public car park which is right outside the hotel, the reason for this didn't make any sense so its more logical to pay the £7 a day for the public one.
for Everyoneby A verified traveler
Good locationPosted Aug 1, 2017
The hotel is about 10 min into the city centre. Staff were friendly but might want to double check re parking fess as the charges outside the front are different from the hotel car park and we seemed to be given conflicting info e.g. Sunday is free parking outside the car park and another staff member told us that Sunday they still charge but at a cheaper rate. The room was a decent size, but the mattress was way too soft.
by A verified traveler
Spot OnPosted Jul 20, 2017 on Hotels
First time staying here and it won't be the last. Quick and efficient check in, good sized room, well equipped, food good, service good, breakfast good and so it goes on. The best I've stayed in in the local area
for Everyoneby A verified traveler
Nice weekend breakPosted Jul 17, 2017
Stayed for a night as we were visiting Marwell on the Saturday. Great hotel, good location and nice facilities. Staff were very helpful as well. The only criticism is the reception system. The staff there are expected to greet guests AND take ridiculously long booking calls, and while the queue of guests builds up. A number of times we saw guests walk away as call after call came in, and they couldn't get a simple query answered. Management really need to sort it out as it's a poor first image. Otherwise, top stuff and would recommend.
for Everyoneby A verified traveler from Sandhurst
Near the train stationPosted Jul 13, 2017
Nice hotel, decor a bit dated. Fabulous staff, great breakfast. I have never managed to book a spa treatment; it might be worth booking this prior to your arrival.
Posted Jul 13, 2017 on Hotels
Self service restaurant except for tea and coffee and plenty of waiters who milled around but were very slow to clear tables or pick up serviettes dropped on floor. They seriously need training. Tasteless tinned mushrooms. bland scrambled eggs and cheap bacon. Poor quality and minimal choice. I can take their manager to much cheaper B&Bs with breakfasts that put theirs to shame.
for Everyoneby A verified traveler from london
Nice hotel near the stationPosted Jul 3, 2017
Very pretty Hotel & spa. Only stayed for one night as everywhere was booked for the Hatfair, but will return to take in the spa. Nice staff & excellent breakfast!