Non-smoking room smelled like smoke, mattress was ok, but pillows were too few and uncomfortable. Good for one night, but would not stay longer.
Comment from Hotel Management
Jul 20, 2016 by Monica, Hotel Management
Thank you for your feedback. Our guest rooms are non smoking and we strictly enforce the smoking policy here in Vermont that rewuires guests to smoke away from doors, windows and public access ways. We do have a nice outdoor picnic area for designated smoking. Unofrtunately, from time to time, people may ignore the rules, which is not always under our control. We have brand new carpetting throughout and have repainted ceilings, walls etc. to remove any past smoking odors. Our sincerest apologies that your guest room had an odor. The housekeeping staff has been made aware, and we have put an ozonator in the room to remove any lingering odors. We use three pillows on our full beds and four on the king bed rooms. We will switch out the pillows in the guest room you stayed in, as we just purchased new down alternative fluffy pillows! Thank you again for your review, try us again to see the continued improvements here.