Ratings based on 55 Verified Reviews

2.8 out of 5
47% of guests recommend
3.0 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not upscale, but a good deal

Posted Jan 15, 2017
Pros: It was inexpensive.
Location: Mount Snow is 45 minutes away.
I didn't mind the room. The carpet was new, the sheets were clean, and it had everything that I needed, including free coffee and a fridge.
Comment from Hotel Management
Jan 15, 2017 by Monica , Hotel Management
Thank you for your comments. We strive to provide a clean,comfortable room that is budget friendly. We are not a luxury hotel, but a mid economy property with free wifi, conitinental breakfast and well appointed rooms. We are glad to hear we were a good value for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
The place met my expectations and was true to photos. It was conveniently located and the staff was really nice. Overall, I'm really pleased by the experience considering the price and I would definitely recommend it if you're looking for convenience over charm.
2 out of 5
by A verified traveler from Jackson, NJ

More like a motel

Posted Oct 11, 2016
Pros: Wi Fi service was good. The staff was friendly. The location was good.
Cons: I am not sure how the rooms could be freshened and the utilities improved.
Location: Nice location convenient to town, the highway, and services.
A nice operator was available for any issues. The room had a musty feel. There was no way to get natural light in the room without loss of privacy. We had embarrassing plumbing problems with the toilet. There was no safe. It was nicely located outside of Brattleboro. The breakfast was okay but we preferred to get quality food in town.
Comment from Hotel Management
Oct 12, 2016 by Monica, Hotel Management
Thank you for your review. We are a motel, and have many photos of the property inside and out to accurately depict that. We are glad you thought the wifi service was fast and reliable and the staff helpful and friendly. We realize that there is a desire to get natural light in the room without losing privacy-we are in the process of replacing the drapes and looking into some sheers that will let do just that. The maintenance department has been alerted to the issues with the toilet in your guest room. Thank you for your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

Serves its purpose

Posted Jan 25, 2016
The hotel is old, but the room was clean. The staff was friendly, check in and check out were easy. It serves its purpose of a cheap place to stay for the night. I would stay there again.
Comment from Hotel Management
Mar 3, 2016 by Front Office Manager, Hotel Management
Thank you for your comments. We are proud of our history in Brattleboro,as we are an older building filled with charm and character that can only come with age. We are glad to hear you found your room clean and a great value! Looking forward to hosting you again as your come back our way,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for the price.

Posted Oct 7, 2015
Pros: The service
Cons: I like newer carpeting. It seemed like it was ready to be replaced.
Location: We had to be in Keene. Brattleboro is only 15-20 min away, and an easy drive.
We had an event in Keene and decided to stay here because the price was less than half of the hotels offered in the Keene area. It was easy to get to, the rooms were clean, the owner was very gracious. It is an older hotel, but has been kept up. Nothing fancy but had everything we needed.
Comment from Hotel Management
Jun 13, 2016 by Front Desk Staff, Hotel Management
Thanks for leaving us a great review! We are happy to report that our guest rooms, lobby and breakfast room all have NEW carpet now! We started the project through the winter. We are happy to see that you found your guestroom clean, the staff kind, and the entire property well maintained. As stated, we are not overly frilly or fancy, but instead a clean, comfortable place at an unbeatable value. Come again and check out the new carpetting!
5 out of 5
Recommended
for Everyone
by A verified traveler from NW PA

Close to family. Easy to get to.

Posted Aug 19, 2015
Pros: Price
After one night in another hotel with poor service and a dirty non-air conditioned room, it was a pleasure to stay in a place with friendly, courteous people. (And air-conditioning)
Comment from Hotel Management
Jun 13, 2016 by Front Desk Staff, Hotel Management
Thank you for your review. We are delighted to hear that you enjoyed your stay with us and found the staff friendly and courteous. Our air conditioner/ heat units are brand new, energy efficient and made in the US! We are happy you were as pleased with them as we are.
2 out of 5
by A verified traveler

Needs renovation, inside and outside

Posted Jul 27, 2015
Pros: The room was clean and spacious.
Cons: almost everything could be improved. the outside green rug was super dirty and landing to the stairs very 'springy' which could mean rotten wood.
Location: It's close to I91 and Brattleboro center.
Personnel was very nice, room was spacious with a sofa for sitting in the evening. Everything was very clean in the room which I appreciate! The outside could really use some sprucing up, there was rotten wood hanging down from the roof outside my window, not something you want to see as it makes you wonder what else is rotting. The bed was very soft and lumpy, my back did not appreciate that, after a bad night I had hoped for a hot shower but the water temperature was either steamy hot or ice cold. I was unable to stand underneath it, instead i used my hands to throw water at me. There is a microwave and fridge in the room and a coffeemaker with no coffee, tea or else instead there is note saying to call front desk to get them. If you put a coffeemaker in the room, add the ingredients to actually make coffee! Nobody is calling the front desk early in the morning to get it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
Pros: Staff was very nice.
Cons: Beter breakfast
The hotel was simply where I needed to have one. Staff recommended a very good restaurant and was helpful for a person traveling through the town.
Comment from Hotel Management
Oct 12, 2016 by Monica, Hotel Management
Thanks for your review. We are glad to hear you found the staff warm and inviting and our location convenient. We have improved our breakfastr immensley since your stay with us-try us again and see what you think!
2 out of 5
by A verified traveler from CT

Not happy

Posted Jun 9, 2015
Place is a dump, but the room wasn't as dirty as you might think. The website claimed they had a hot tub and did not. The place needs a lot of TLC!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hostess is the Best

Posted May 26, 2015
Pros: I liked the low cost and the proximity to downtown Brattleboro.
Location: There is canoeing, hiking, and bicycling nearby. Many great restaurants are in nearby downtown Brattleboro.
My friend and I stayed at the inn for two nights. The hostess was very welcoming and helpful. The rooms were clean and the breakfast was great for the price. The pool, picnic tables and grill were a nice touch. The hotel was very convenient to downtown Brattleboro and nearby stores.
Comment from Hotel Management
Jun 12, 2015 by Front Desk Manager, Hotel Management
Thank you for your review. Customer service is paramount at our inn and we are pleased to hear that you found our breakfast hostess warm and welcoming. She enjoyed chatting with you both in the morning at breakfast. Our continental breakfast boasts a nice variety including but not limited to: hard boiled eggs, oatmeal, fresh fruit and assorted bagels, donuts and granola. Our housekeeping staff is well trained and work very hard to maintain our guest rooms' cleanliness. it was our pleasure to host you here in Brattleboro and we look forward to seeing you again as your travels bring you back to Vermont!