Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveler

Disappointing check in.

Posted Nov 23, 2015
Cons: Expedia service
Hotel did not have my reservation upon arrival. Had to go to Expedia to confirm & access it. Probable won't book through Expedia again.
3 out of 5
by A verified traveler

Great for short visit

Posted Oct 27, 2015 on Hotels
Great price. Convenient. Friendly staff. 24 HR supermarket in back of hotel is great for everything. Would recommend a light in back of hotel to accommodate late night visits to store. A bit scary to walk in the dark. Satisfied.
Comment from Hotel Management
Jan 23, 2016 by Manager, Hotel Management
Dear Guest, It’s great to hear from you, and I’m glad that you were able to spare a bit of your time to write to us. On behalf of our entire team, I would like to apologize for not being able to impress you during your recent stay here at Econo Lodge. Thank you for appreciating our affordability and the convenience of our hotel. We will be working on improving our hotel and we hope you’ll come stay with us again. Have a great week ahead.
3 out of 5
by A verified traveler

Abgewohntes Hotel mit Mängeln.

Posted Oct 6, 2015 on Hotels
W-Lan unterirdisch, die Verbindung wurde ständig unterbrochen. Leider für mich ein wichtiges Kriterium, um während meiner Montagetätigkeit mit meiner Firma in Kontakt zu bleiben. Hotel hätte dringend eine Renovierung nötig. Verhältnis Preis/Leistung nicht ausgeglichen.
Comment from Hotel Management
Jan 23, 2016 by Manager, Hotel Management
Dear Abgewohntes, Our sincerest apologies if you had issues with our wireless internet connection, though we’re still very much thankful for all the effort you’ve put in this review. We’ve always tried our best to improve our signal strength and we’ve recently observed that our wifi is slow if there are too many guests using it. Sometimes data traffic occurs with our connection and rest assured we’ll be talking to our management for other ways to improve this service. We’ll definitely consider updating our hotel in the future and we hope you’ll give us a chance to welcome you again. Have a terrific week ahead. Sehr abgewohntes, Unsere aufrichtige Entschuldigung, wenn Sie hatten Probleme mit unserem WLAN-Internetverbindung, obwohl wir immer noch sehr dankbar für all die Mühe, die Sie in diesem Bericht gesteckt haben. Wir haben immer unser Bestes versucht, unsere Signalstärke zu verbessern, und wir haben vor kurzem festgestellt, dass unsere WiFi ist langsam, wenn es zu viele Gäste, es zu benutzen. Manchmal tritt auf Datenverkehr mit unserer Verbindung und seien Sie versichert, wir werden unser Management nach anderen Wegen, um diesen Service zu verbessern reden. Wir werden auf jeden Fall überlegen die Aktualisierung unseres Hotels in der Zukunft, und wir hoffen, dass Sie uns eine Chance, Sie wieder begrüßen zu geben. Haben eine tolle Woche im Voraus.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good price, practical

Posted Oct 5, 2015
Adequate accommodations. No frills. Good price & waffles so good at continental breakfast. Room smelled musty.
Comment from Hotel Management
Nov 21, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, We are very thankful for the fact that you went out of your way and wrote us this very insightful review. My staff and I are glad that you like our accommodations and that our prices are a good fit to your budget. We will have more breakfast selections in the future and we hope we’ll be able to serve you again soon. Thank you for your business.
4 out of 5
by Carolynne S.

Not four star but ok

Posted Oct 3, 2015 on Orbitz
The hotel was inexpensive and a good value for the money. The room was as clean as it could be. It's an old motel and shows signs of wear. The breakfast was good and the staff was friendly (although they didn't seem to be able to use the copier). The bad: the towels are paper thin, only one bath towel even though there were two guests, AC wouldn't go below 70 and the room smelled awful most likely because guests smoked in there.
2 out of 5
by A verified traveler

Nice people/ outdated motel

Posted Oct 3, 2015
There was a kind man at the front desk & but it was a disinterested young woman that checked me in. The motel from the outside was terribly outdated- not at all welcoming. The room was clean but also very old fashioned with mustard yellow walls. It was freezing & I could find no temp controls. The walls were paper thin, so I heard my neighbor chatting late into the night. I spent approximately $ 100, not at all worth it. Sorry/ I never give bad reviews but, but I was compelled to after this experience.
Comment from Hotel Management
Nov 21, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, We greatly appreciate that you've taken the time to share your rating of our hotel and to explain the details of what happened during your stay. We understand all your concerns and we can assure you that we will talk to higher management about a possible update to both our interior and exterior hotel design. Our maintenance staff will be more than happy to check our ventilation so that temperature can be adjusted. Your voice is of utmost importance to us and we’ll make sure to improve our services in the future. Have a nice day.
1 out of 5
by Ravi from Old Bridge

Do Not Recommend

Posted Sep 29, 2015 on Hotels
Not upto par with other Econo Lodges we've stayed at. Dingy and antiquated room, carpet was nasty, room smelled of smoke (supposedly a non-smoking room), bathroom was falling apart and shower curtain had mysterious red stain at the bottom.
Comment from Hotel Management
Jan 23, 2016 by Manager, Hotel Management
Dear Ravi, Thank you for sharing the details of your last stay with us, and I’m so sorry to learn that we did not succeed in meeting your expectations. Our housekeeping will be alerted regarding your concerns and we will be more than happy to check our carpet, rooms, bathrooms and shower curtains. We hope you’ll still give us another chance to show you our improvements in the future. Have a wonderful week ahead.
2 out of 5
by Julianna

Skip

Posted Sep 27, 2015 on Hotels
Office staff was not friendly. Breakfast was lacking. The blinds in the back of the room didn't close, so people in the grocery store parking lot could see in our room.
Comment from Hotel Management
Jan 23, 2016 by Manager, Hotel Management
Dear Julianna, We deeply regret to discover that you’re disappointed with the accommodations and hospitality that we’ve offered, though we’re still so grateful that you made time to write to us. I have already talked to our front desk personnel about your issue and I can assure you that they did not mean to leave such a bad impression. I will have one of my staff check the blinds in every room so that we can make sure they’re all still functional. We wish you’ll still to choose to stay with us in the near future. Enjoy your day.
2 out of 5
by A verified traveler from Virginia

Easy access and inexpensive

Posted Sep 15, 2015
Pros: Price and location near I-91
Cons: See above.
We chose this motel because there was a good AARP discount. However, we will not be returning. You could not walk on the floor in bare feet because the rug was filthy. The sink drained very slowly. The shower, while pleasant, was rather small. The Wi-Fi was very poor. The "breakfast" left much to be desired - no fresh fruit, no protein, no non-fat milk. In the future will spend a little more for more comfort elsewhere.
Comment from Hotel Management
Nov 21, 2015 by Guest Relations Manager, Hotel Management
Dear James, We greatly appreciate your time and effort in sharing the details of your most recent hotel experience with us here at Econo Lodge. It’s wonderful that you were able to take advantage of our AARP discount, though it saddens me that you’re already seeking out other hotels. We will make sure that we will address all your issues with management. Thank you for your business.
2 out of 5
by Pamela

Posted Sep 1, 2015 on Hotels
Comment from Hotel Management
Jan 23, 2016 by Manager, Hotel Management
Dear Pamela, I'm sincerely sorry to discover that your most recent stay with us did not meet your expectations. We assure you that our housekeeping and maintenance crew will do their best to uplift our reputation for the better. We apologize if there was any trouble during your stay and we hope that we get another chance to impress you in the future. It’s been a pleasure doing business with you.