Interior

Reviews of Latchis Hotel

2.5 out of 5
Latchis Hotel
50 Main Street, Brattleboro, VT

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 544 reviews" "
Rating 8 - Good. 203 out of 544 reviews" "
Rating 6 - Okay. 77 out of 544 reviews" "
Rating 4 - Poor. 28 out of 544 reviews" "
Rating 2 - Terrible. 12 out of 544 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with partner
Liked: Property conditions & facilities
We like the no-nonsense retro feel. Also easy checkin, checkout and payment.
Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 28, 2024
Eric, Thank you so very much for taking the time to leave a review and rating. Our entire team tries to make sure every experience exceeds guests' expectations. We can't wait to see you again when in the Brattleboro, Vermont area. Until then, Happy Travels!

10/10 Excellent

Anne

As a woman traveling alone I felt safe and cared for
Stayed 3 nights in Mar 2024
Response from Amy Goodnow - Hotel Manager on Mar 27, 2024
Anne, Thank you so much for leaving a great rating and review. It was wonderful to speak with you before you left. We look forward to your return trip. Until then, Safe Travels!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amy Goodnow - Hotel Manager on Mar 18, 2024
Thank you Jennifer for leaving us such a great rating! Our team strives to make every guest feel welcome and comfortable. We hope to see you again when in the Brattleboro Vermont area! Until then, Happy Travels!

4/10 Poor

Ken

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The vintage atmosphere is quaint, but some maintenance is lacking. Walls had peeling paint. The noise of the uncarpeted hallways, the lack of any sound deadening and the poor maintenance of the door closers made for an extremely noisome stay. There wasn't enough outlets to run the few amenities. Had to choose between lights or the microwave. Had to move the fridge from in front of the heater to plug in the lamp... Little to no hotel parking, plan to pay in the local lot... No late night food options, plan accordingly.
Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 17, 2024
Ken, Thank you for taking the time to leave a review and rating. We are in the process of some facelifts throughout the property, painting, and door noises being one of them. Just taking over 6 months ago as manager has proven its challenges, but we are moving along at a steady rate. We are a small town, and late night is not the draw for us. I, myself, have found it frustrating when the need for food hits late. We tend to take the good with the not-so-good when it comes to our little town. Thank you again for your detailed review, they help us improve. If you should choose to stay with us again, please call us to check in on the updates and progress being made so we can be sure you're in one of the newer rooms. Until we see you again, Happy Travels!

10/10 Excellent

Norma

Liked: Amenities
Location
Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 15, 2024
Thank you so much, Norma, for leaving such a great rating! Our entire team loves it when we meet our guests' expectations! We hope you will visit us again when in the Brattleboro VT area. Until then, Happy Travels!

10/10 Excellent

Stanley

Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 23, 2024
Thank you, Stanley, for an excellent rating! It's always nice to see the hard work our team puts in, pays off with our guests! We hope when you return to Brattleboro, you will stay with us again! Until then, Safe Travels!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm is incredible, one feels as if they have stepped through a time portal into the past. As promised, there were records and a record player to make the experience even more vintage. Staff were kind, professional and accommodating. Easy walk from train station. Don't hesitate to make a reservation!
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Mar 4, 2024
Thank you so much Lisa for your great review and rating! We are all so happy to see that we made your stay a pleasant one. We look forward to your return stay when taking the train to Brattleboro. Until then, safe Travels!

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun historic hotel and close driving to okemo and mt snow. Walkable to restaurants and shops, though Brattleboro is a bit sleepy!
Stayed 2 nights in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 29, 2024
Thank you so much Craig for leaving a rating and review. Yes, Brattleboro is a "sleepy" little town, but we are located right in the heart of it. We are all so happy to hear that you enjoyed your stay and we do hope to see you again on your next visit! Until then, Happy Travels!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky historic building, clean and comfortable.
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 25, 2024
Thank you Rebecca for leaving us a review and rating on the Latchis Hotel! We are so happy to hear you enjoyed our unique hotel. We do hope when in the Brattleboro area next, you choose to stay with us again! Until then, Happy Travels!

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome to a classic location
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 20, 2024
Thank you so much Kevin for taking the time to rate and review the Latchis Hotel. We are lucky enough to be located right in the heart of Brattleboro with walking to everything. We are glad to see that you enjoyed your stay and hope to have you return in the future. Until then, Happy Travels!

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Latchis whenever we visit our family in Brattleboro, and we love it. It's a vintage hotel, so you have some cool touches like light fixtures and radiators from the old days. Our favorite parts are the classic rock albums and turntable (bring your bluetooth speaker!) and the attached pub and movie theater. We had drinks and listened to a band after dinner. Restaurants, bars and shops are an easy walk from the hotel, and the staff is top notch. Love it!
Stayed 2 nights in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 20, 2024
Thank you, Valerie, for taking the time to leave your rating and detailed review. We love having our guests return and see all that downtown Brattleboro has to offer. The record players are a hit with all it seems and we enjoy when we hear that some new and some old favorites are found. We look forward to your next stay.

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property!
Response from Amy Goodnow- Hotel Manager on Feb 18, 2024
Amy,Thank you for such a warm review! We are so happy you "loved" our unique and historical hotel! We do hope you will return to visit us again in the future! Until then, Happy Travels!

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel and friendly staff!! Would be nice to have new carpet or flooring put down in the rooms. Current carpet looks old. But overall was very clean!
Stayed 5 nights in Jan 2024
Response from Amy Goodnow - Hotel Manager on Feb 13, 2024
Thak you Andrew for taking the time to review the Latchis Hotel. We are happy to see that we met your expectations. We do hope that you choose to stay with us again the next time you're in the downtown Brattleboro area. Until then, Safe Travels!

8/10 Good

eric

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is dated, probably for the appeal of historical accuracy. The carpets made me want to vom but otherwise it was a good stay. conveniently in the center of everything so we were able to walk everywhere
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 12, 2024
Thank you for taking the time to leave a rating and review. Yes, we are a historical Hotel and many of our fixtures are from the era the hotel was built in, 1938. We are in the process of some "face-lifts" and do hope that you will come back and check out our progress. Until then, Safe Travels!

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like staying at a Hollywood hotel circa 1940s. Right in downtown!
Stayed 2 nights in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 12, 2024
Craig,Thank you so much for your rating and review! Our entire team is blessed with being stewards of this great Art Deco style hotel. Please remember to stay with us when you are in the downtown Brattleboro area next time. Until then, Safe travels!

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a NON-PROFIT hotel being restored. There is no daily maid service unless stay is longer than 3 days. The room we had was freshly painted in Art Deco colors, but that was the only thing arty about it. The staff was very helpful and the bed was comfortable. Location is excellent. Theater was cool
Stayed 2 nights in Feb 2024
Response from Amy Goodnow- Hotel Manager on Feb 7, 2024
Carolyn,We are happy to see that you had a good stay with us. We invite you back as we are gradually bringing back the true Artdeco style the Latchis was originally built in. We hope to see you in the future. Until then, safe travels!

10/10 Excellent

CHRISTOPHER, JOHNSTOWN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service checking in, great location for walking and dining options. Hotel very historic with an old time vibe, a lot of fun. Only issue is room was super warm but we will definitely stay again!
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel General Manager on Feb 5, 2024
Christopher,Thank you so much for a great rating and review! You did "nail it" with the comment we are Historic. 85 years to be exact! We are so happy when guests celebrate our uniqueness with us and enjoy their stay on top of it. We hope to see you again when visiting any of the restaurants or shops in downtown Brattleboro VT.

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful rooms, convenient walk from Amtrak station and to downtown
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel General Manager on Feb 5, 2024
Wen,So happy to hear that you enjoyed your stay! With Amtrak only steps away we are the perfect spot for those that come to visit Brattleboro without transportation of their own. We do hope you'll be back to stay with us soon!

10/10 Excellent

Aisling

Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Mar 22, 2024
Thank you Aisling for such a great review! Our entire team thanks you! We hope to see you when you visit the Southern Vermont area again! Until then, Safe Travels!

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful historic property with rooms containing historic elements. The service is excellent. Parking is easy and it is very close. Walking to bars restaurants the supermarket and you can even walk to a trail head across the bridge in New Hampshire.
Stayed 1 night in Jan 2024
Response from Amy Goodnow- Hotel Manager on Jan 21, 2024
Vanessa, Thank you for your excellent review and wonderful comments about our historical gem! We do hope when you are in the area again you stay with us. The Wantastiquet trails in Hinsdale again, you choose us as your "home base". Until then, Safe Travels and happy hiking!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy the manager was very accommodating as I needed to stay an extra night. Room was comfortable, clean and quiet. Good coffee downstairs, and always available. Right in downtown Brattleboro. Close to shopping, bars, restaurants. I recommend the Latchis Hotel.
Stayed 1 night in Jan 2024
Response from Amy Goodnow- Hotel Manager on Jan 21, 2024
Peter, Thank you so much for such an excellent review! It is always our pleasure to welcome our new "family" for extra nights. I'm so happy to hear we met your expectations and I'll be sure to pass it along to the team. We hope to see you again when staying in the downtown Brattleboro area!

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel General Manager on Jan 18, 2024
Thank you Jessica for giving us a great rating! We are glad to see we met your expectations for your stay! We do hope that when you're in the Green Mountain state again, you'll choose to stay with us!

6/10 Okay

Stuart, Greer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Enjoyed the history and the staff. The property itself has challenges. The windows are so thin you can hear everything on the street. Last night it was a drunk guy yelling from 2-4am. Enjoyed our stay. Lovely staff in the theatre!!
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 16, 2024
Stuart, I am so sorry to hear that someone's noise level outside disrupted your rest. I do hope that didn't lessen the view of our hotel itself. If you do choose to stay with us again, please call us directly to discuss other room options not on the street side. We look forward to any future visits and until then, Safe Travels!

10/10 Excellent

kristy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute property attached to a theater in a very central location. There is a food coop nearby as well as many restaurants and shops along the street. Definitely recommend staying there if skiing nearby. It snowed overnight and They even removed the snow off our vehicle in the morning!
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 16, 2024
Thank you so much Kristy for leaving us such a great review and rating on the Latchis Hotel! We are definitely located in the heart of downtown with so much to offer all around us. We do hope you will stay with us again when going to the many southern Vermont Ski resorts surrounding us. Safe Travels!

8/10 Good

Emily

Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 16, 2024
Thank you so much for such a great review, Emily! We are happy to see we met your expectations and do hope wen in the Southern Vermont area again you will choose to stay with us. Until then, Safe Travels!

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it seems haunted here, it was also exceedingly clean, cool (record players in the room was a great touch!), friendly, the staff went out of their way to be kind. I would definitely recommend, and felt completely at ease as a solo female traveler. A great place to stay!
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 12, 2024
Gabrielle,Thank you so much for your rating and taking the time to write such a lovely review! Our team tries very hard to make sure every guest has a pleasant experience when staying with us and I am so happy to hear that we were able to do that for you! We hope you were able to find a favorite album in the vinyl library. Yes, every room has them! We do hope you will stay with us again when traveling in the downtown Brattleboro area. Until then, Safe Travels!

8/10 Good

Michael

Historic bldg
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you for taking the time to leave us a review. We definitely are a historic building, opening in 1938. We pride ourselves as stewards of this property and keeping up as much of the historic aspect as we can and enjoy sharing that with our guests. We do hope that you will stay with us again in the future. Until then, safe travels!

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The room was very clean. There was a slight dripping from the tub faucet. I thought the windows could use a second frame of plexiglass to insulate against street noise. Would stay again.
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you, Greg, for your review and giving us a heads-up about the faucet. Being an older building, she has her occasional leaks. However, we always want to know so we can take care of the issue. We do hope that when you are in the Brattleboro area next you choose to stay with us again!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice job on the remodel, very clean, engaged staff👍
Stayed 2 nights in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you, Fred, for your review! It's nice to see that you recognized some of the recent changes here. We are continuing our room "facelift" and hope to see you again so you can see our progress. Safe travels!

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 26, 2023
Thank you for your rating! We are so happy to hear that we met your expectations. We do try hard to make sure that everyone has a pleasant stay when in the downtown Brattleboro area.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Nice but room was so hot!!
Stayed 3 nights in Dec 2023
Response from Amy Goodnow - Hotel General Manager on Dec 28, 2023
Thank you for leaving a rating and review. Due to our central heating and cooling system, unfortunately, some of our rooms do get a little on the warm side. We do provide fans in all rooms for such issues. If you ever experience an issue at any hotel, please let the front desk know immediately so we can attempt to make adjustments or even change rooms for you. We want to make sure every stay is as pleasant as possible. Thank you for staying with us and we do hope that you will choose to do so again in the future.

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Jan 12, 2024
Thank you Jason for leaving us a wonderful rating! We are glad to have met your expectations and hope you will stay with us again when in southern Vermont! Until then, Safe Travels!

10/10 Excellent

lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 15, 2023
Lia,Thank you so much for leaving us a review. We so appreciate when we can meet expectations and are told we are on the right "track". We do hope you will come stay with us again when in the downtown Brattleboro VT area! Until then, Safe Travels!

8/10 Good

Wally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 11, 2023
Thank you, Wally, for taking the time to review the Latchis Hotel! Looks like we almost had the perfect stay for you. We are always interested to know where we missed the mark to make it a perfect stay. We do hope you will visit us again in the future! Until then, Safe Travels!

8/10 Good

Maggie

Liked: Cleanliness, staff & service, room comfort
Great value
Great price for location and quality. This is our 3rd year staying over for a work function in town.
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 11, 2023
Maggie,We are so happy to hear that we made your stay another good one! We are so happy for our returning guests. We look forward to your stay in Brattleboro next time. Please let us know if there is anything we can do to make your next stay even better. Until then, Safe Travels!

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 11, 2023
Thank you so much for taking the time to rate our hotel. It looks like we may have missed the mark with you. Can you please contact us directly so we can get more details on how we can make any future stays better. As our guest, we get the best information directly from you.

8/10 Good

Ryan

Stayed 1 night in Nov 2023
Response from Amy Goodnow- Hotel Manager on Dec 8, 2023
Ryan, thank you so much for reviewing our Hotel. I do hope that you will contact me directly to let me know what we could have done to make your stay a perfect 10. I look forward to hearing from you, and again, thank you for the review. Safe travels!

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 20, 2023
Thank you so much for taking the time to leave us a rating! We are all so happy to see that your stay was enjoyable. We do hope that you will stay with us again when in the Green Mountain State.

6/10 Okay

Jim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 13, 2023
Jim,Thank you for your review. It seems we missed the mark on your stay. Can you please provide me with more details how we could have made your stay better. We are striving to make each stay as close to perfect as we can, and the only way to better ourselves is by guest feedback. I look forward to your reply, again, thank you for your review.

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to all of town!
Stayed 2 nights in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 8, 2023
Thank you so much for taking the time to write a review for us! We are so glad that we could meet those expectations and that you could reach the entire town of Brattleboro. We hope to see you when you are back in the area!

6/10 Okay

Luke A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, right in the heart of downtown Brattleboro within walking distance to shops and great dinning establishments. The only downside was the bed in our room was not very comfortable. The building has great character and decor and the staff was great.
Stayed 1 night in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 8, 2023
I'm so sorry to see we missed the mark with your expectations. While I'm so happy to see that our staff and building have pleased you, looks like our beds did not. I am happy to say that some small changes are coming to the hotel and do hope that you will give us another chance to provide an even better stay in the future.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional i every aspect. Than Tou!
Stayed 1 night in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 8, 2023
Thank you so much Steven for the high marks! We truly appreciate you taking the time to give us a review. Our entire team takes pride in ensuring each guests has a pleasant stay. We do hope to see you again should you ever be in the Brattleboro area again!

10/10 Excellent

Ryan

Stayed 1 night in Oct 2023
Response from Amy Goodnow - Hotel Manager on Nov 17, 2023
Ryan, Thank you so much for your review! We are all so happy to hear that we made your stay a perfect one. Please remember us when you're back in the Brattleboro Vermont area, we enjoy our repeat guests!Until then - Safe Travels!!

8/10 Good

Leigh, Concord

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 day stay at the Latchis Hotel. It is as advertised, an older historic hotel with interesting architectural features and amenities. The two bedroom suite is spacious and comfortable. There are records and record players in the rooms. Very retro and cool! The adjacent Latchis Theater is beautiful. The hotel staff, especially the general manager, are uniformly friendly and helpful. The only real negative is the nighttime traffic noise from the convenient, but very busy Brattleboro Main Street location. Noise-cancelling earpods helped a lot. This was our second time staying at the Latchis, and we will be staying there again when in the Brattleboro area.
Stayed 3 nights in May 2022

8/10 Good

Dawn Ann

Stayed 3 nights in Feb 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Ulrike, New York

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would prefer to have someone on the premises 24/7. When the wi-fi did not work, I called the "emergency" number on the info sheet in the room. No real person available. Thank goodness the situation was able to be sorted out just in time by a "live" person. It is convenient, the room / bathroom are nice, but it would be better to have someone available in person.
Stayed 6 nights in Feb 2022

10/10 Excellent

Margaret S

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect for a stay in downtown Brattleboro- clean, comfortable, and convenient to shops and dining. The theater on site was an added bonus.
Stayed 4 nights in Dec 2021

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable, and lots of places to walk to for food/drink.
Stayed 1 night in Dec 2021

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Jonathan, Hotel GM on Dec 16, 2021
Glad to have you stay with us Warren! We look forward to your return visit.