How can you have a hotel with no phone access? Not even to reach the front desk and if the room had a phone the call would go to voicemail at 9 pm. What happens if there is an emergency? Room set up had sink and toilet in 2 separate corners downstairs and shower right next to bed upstairs which is very inconvenient. One section of pool was not cleaned and murky. We did not stay and drove 2 hours to get home.
Comment from Hotel Management
Jul 16, 2015 by Sean, General Manager, Hotel Management
Thank you for your review. Please allow me to respond. The first item I'd like to clarify, is that we are not a Hotel; we are a Bed and Breakfast. There are many distinct differences between these two types of lodging.
I'm sorry you did not like the design on the room you chose. We don't hide the fact that we are different, and in even a little off-the-wall. The vast majority of our guests are looking for a unique stay, and not a run-of-the-mill cookie cutter room, one like you would find in any "hotel"
While it is true the rooms do not have phones in them, there are phones for guest use in the common areas. With new technologies, such as cell phones, wireless internet, etc, the wired telephone is quickly becoming extinct, and when renovating the building, we opted not to replace this dying technology, and instead installed wireless internet at speeds of 1 gigabit per second.
In there had been an actual emergency, please know that you would have been well taken care of. We have an advanced fire alarm system, and we live on the property as well. We are always reachable, and in fact, all guests, yourself included, were provided with my personal cell phone number should any incidents have arisen.
The "pool" you are referring to, is in fact, not a pool. The water element you are referring to, is our reflecting fountain. At a depth of 6 inches, it would not be very useful as a pool. This water element is part of the gardens, and is not treated chemically with chlorine, and is not intended for swimming.
Again, I'm sorry you chose to leave, and did not like our inn. We take great pride in welcoming guests to our Bed and Breakfast, and go to great lengths to provide accurate information to our guests, so they know we are not your typical chain hotel.