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Reviews of Protea Hotel by Marriott Windhoek Furstenhof

3 out of 5
Protea Hotel by Marriott Windhoek Furstenhof
4 Dr. Frans Indigo Street, Windhoek

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 43 reviews" "
Rating 8 - Good. 21 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 4 out of 43 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Michelle

Stayed 1 night in Nov 2023

10/10 Excellent

NJ

Business traveler
Liked: Cleanliness, staff & service, room comfort
Excellent service
staff are great and helpful. nothing was too much to ask
Stayed 3 nights in Aug 2023

8/10 Good

Iftach

Liked: Cleanliness, staff & service, room comfort
Poor swimming pool. Poor room door
Stayed 2 nights in Aug 2023

10/10 Excellent

Leigh

Stayed 1 night in Jul 2023

10/10 Excellent

Benediction

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and friendly staff. Great food!
Stayed 4 nights in Jul 2023

10/10 Excellent

Steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice and central ,not to busy , nice balcony room viees
Stayed 3 nights in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to a shopping mall where we were able to do currency exchanges and purchases. The hotel staff was incredibly helpful and courteous. The food was good and the service made the stay very comfortable.
Stayed 2 nights in Mar 2023

8/10 Good

Terusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protea Hotel by Marriott Windhoek Furstenhof
The hotel staff was both friendly and accommodating.
Stayed 2 nights in Jul 2019
Response from Adriano on Jul 20, 2019
Dear Terusha Thank you, for your beautiful review, and hope to see you soon again.

8/10 Good

João

Traveled with partner
Liked: Cleanliness, staff & service
The AC in rooms still with same issues since last year. There are times during the day or night that it’s just hot no minimum fresh air. I informed front desk several occasions The internet doesn’t work well all the time
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great location and staff were fantastic
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and very comfortable. The service is just lovely😊
Stayed 2 nights in Nov 2018

8/10 Good

ziningi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The staff is amazing and friendly. The hotel rooms are clean, with exceptional views from the balcony. Located in a safe area, convenient for mall and close by amenities.
Stayed 4 nights in Jul 2018

8/10 Good

Jacomina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The staff was very friendly and breakfast was great, however the dinners was not too great.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Restaurant is awesome. Best staff!!!
Stayed 8 nights in Jun 2018

8/10 Good

Simon, Nairobi, Kenya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice Hotel in Windhoek
Had a 4 day business trip. Nice Hotel. Very clean and pleasant. However the staff are impersonal. Carried luggage on stairs to 2nd floor. Lift hidden by a wooden door. Conference room was unavailable despite booking it a day earlier. No one could tell it had been booked and confirmed. Other than that was a lovely stay. The food is exquisite and well priced. Will be back!
Stayed 4 nights in Feb 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Reasonably Good for the price and location.
Listen, this is a 2.5 star hotel, but the location is excellent. It is a short 5-10 minute walk into the downtown area and since it is not downtown, easily accessible. The buffet breakfast is good - don't forget the free cappuccino I have stayed here 4-5 times now. Be sure to request 3rd floor, where most rooms have been updated. It is Marriott property committed to excellence..
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Terrible experience!
My key card wouldn't work, so they put me in a cheaper room. The second day the ac would work in the room they put me in, so they put me in another room. The beds looked and felt like they have been their since they built the hotel. Wifi was out as well. Will not stay there ever again!
Stayed 2 nights in Sep 2017

8/10 Good

Lolo , Antwerp, Belgium

Liked: Cleanliness, staff & service, room comfort
Adorable staff always willing to help
Location, just on the border of the center and yet bey close Price is reasonable Excellent staff and service Good breakfast but no gym Except the lobby, hotel should be refurbished But excellent overall
Stayed 1 night in Sep 2017

8/10 Good

David, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, all quite good - I stayed twice!
I stayed one night on my way through Windhoek, and on my way back through a few days later happily returned for another night. The rooms were clean and modern. Internet was fast and pretty solid. Breakfast was good. Location was convenient to the mall and Independence Street. Plenty of parking - really, nothing to complain about. Would definitely recommend.

4/10 Poor

Debbie, Johannesburg

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel next to a highway
I was initially put on the third floor, which was noisy because of the noise from the street. We looked a some rooms until the housekeeping lady recommended the first floor as the quietest. During the night there was a connecting door into the next room. The guy in there had his TV on loud until late when he finally slept he snored so loud I kept waking up from the noise both nights!

8/10 Good

GST, USA

Liked: Cleanliness, staff & service, room comfort
Excellent location, close to city center, shopping
Very good. Conference stay. Staff accommodating, facilities perfect for group our size. Plenty opportunities to mingle and gather and sup together. Do wish it had a fitness room and pool was functional. Otherwise, all amenities were quite good.

6/10 Okay

Tony, Heathcote

Liked: Staff & service
Hotel is looking a little run down but was OK for a night. Staff were obliging and breakfast and dinner were fine.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Ntombi, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall stay

8/10 Good

Michael, Boone NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend staying!
Stayed two days, enjoyed the downtown area over the holidays. Walking distance to many restaurants and cafes. Convenient access to highways as well

8/10 Good

Mikael, Williamstown, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to Windhoek
Stayed for 2 weeks while visiting friends. Nice hotel, friendly staff. German inspired kitchen. Pleasant food.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A quite nice hotel on a convenient location
I stayed for 8 days. The staff was very nice and helpful. I changed room to get more floor space, which was done immediately and with assistance from the staff.

10/10 Excellent

Hilario, Edenvale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal business training venue in Windhoek
I conducted training at the hotel. Everything ran smoothly; catering was excellent and staff were friendly and helpful. Overall a great place to host a training event.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What reservation/stay?
Not able to comment, as despite receiving confirmation of our booking, when guest arrived at hotel to check in, was told there was no reservation!!!

2/10 Terrible

jt, Durbanville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience. Not worth the money we paid.
Bad experience from the start. Room not booked. Aircon not working in room.....it was freezing cold. The lift sounds as if it should no longer be in operation.(and shouldn't be). Water drainage non existent. Restaurant might as well be closed down as the food are terrible!!

8/10 Good

Belinda, Strand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is wonderful!
Very helpful staff. Sarah is amazing!

6/10 Okay

Joe Trav from SA

Liked: Staff & service
Good experience
I liked the overall stay. Staff is very friendly and ready to help if needed. WiFi is expensive (free WiFi is over in less than one day).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, walking distance from the city center, professional staff.

2/10 Terrible

GAPE, GABORONE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DUSTY CARPETS , PLEASE CHANGE ,
THE FOOD WAS FINE; STAFF CAN WORK ON THIER FRIENDLINESS. THE AC WAS NOT WORKING PROPERLY, AND I FOUND THE HOTEL DUSTY, EVERYWHERE.

6/10 Okay

Ingemar

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Fint Hotell med bra läge
Hotellet var bra med bra fre. Trevlig och hjälpsam personal .Fri bevakad parkering .Restaurangen inte bra när vi åt middag .lång väntan på maten, inte gott ovh dålig kvalité .
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Ha visto tempi migliori. Necessita di una ristrutturazione
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2017

8/10 Good

K.R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gewoon een prima hotel voor een goede prijs.
Ik koos dit hotel om dichtbij een ziekenhuis te zijn voor bezoek. Het hotel is prima. Vraag wel naar kamer 215 of 211. Of op deze verdieping waar deze kamers liggen met een balkon!! Want er zijn ook enkele gedateerde kamers zonder balkon. Ik had kamer 211 met een klein balkon. Fantastische kamer !! Groot king size bed van zeker 2 meter breed. Het adres staat op de map verkeerd aangegeven. Dit hotel ligt aan de Dr Frans Indongostreet nr 4. Vlakbij het Roman Catholic Hospital. Kijkt u anders even op de site van het hotel zelf en dan ziet u waar het precies ligt. Hotels.com heb ik hierover geinformeerd. Je loopt in10 min naar het centrum van Windhoek. Het ontbijt is prima. De wifi mag echt verbeterd worden. Al met al een prima hotel onder de Marriott vlag. Ontbijt is inclusief.
Stayed 2 nights in Oct 2017

8/10 Good

Hinrich, Kissenbrück

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswerter Abschluß einer Kalahari - Reise
Der Fürstenhof war für uns nach unserer Namibia - Tour ein schöner Abschluß !

6/10 Okay

Haroldo, Luanda

Disliked: Staff & service
Bela localização
Rápida, Confortável e segura

8/10 Good

Bernhard, Windhoek

Liked: Cleanliness, room comfort
The lift shall be renovated. The payment was charged bei HOTEL.COm but the hotel had no information and wanted to charge it again, which we didn't allow, because we had the confimation about the payment with us. The room was not in a good condition. The internet just worked with the blackberry and just for 1 day. 100 MB shall be for free, but it does not help, if the connection is not working. The breakfast was SUPER. Both times perfect. The service at the restaurant was as well perfect. The price for the room at least is too high. The coordinates for the hotel are wrong. This hotel is NOT close to the Country Club! It is 5 min by car from the Independance Ave..