Ratings based on 370 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Nice hotel, 5 minute walk to train

Posted Nov 22, 2016
Great hotel, staff were super friendly and helpful with finding things to do in the city.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi Anon - I'm thrilled that our staff were so helpful. Thanks for the great feedback. Kind regards, Arron Hamlet, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sunshine coast

Clean & quiet, close to the city

Posted Nov 21, 2016 on Wotif
Pros: Clean & quiet. It has a reasonable priced buffet breakfast. I was able to block out all light with the curtains & a small balcony to let fresh air in
Cons: All good
Location: Royal Brisbane Hospital and transport at front to take u to the city.
Stress free check in & check out, reception staff were lovely. The room was clean & quiet.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi Christine - Thanks for the great feedback. Kind regards, Simon Pucko, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

A place to stay close to Royal Brisbane Hospital

Posted Nov 11, 2016 on Wotif
Pros: Comfortable room and lovely friendly staff. Enjoyed our dinner and had a wonderful buffet breakfast. We had our grand daughter with us who was aged 4 and she was easily entertained.
Cons: We had no complaints about our stay at all. Would stay here again when visiting friends or family in Hospital.
Location: The Hotel is close to park play area, train station and within walking distance to Hospital.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi Glyn - I'm so glad that you enjoyed your stay and we hope to see you back again soon. Kind regards, Simon Pucko, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy to get to

Posted Nov 10, 2016
Pros: The hotel has plenty of parking. The restaurant was very good although service was a bit slow due to it being Melbourne Cup day. The room was adequate and had a fridge and tea and coffee making facilities.
Cons: We had large bags and our room was not accessible by the lifts. This was a bit annoying. The breakfast finished at 09.00 which we felt was very early for a hotel with guests that weren't business people.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi Anon - I've noted your difficulties with your luggage, our reception staff can always organise a different room or can help with luggage, please let us know the next time you stay. Kind regards, Simon Pucko, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from childers qld

Comfortable stay

Posted Oct 23, 2016 on Lastminute
Location: Centrally located
Room comfortable good location i didnt use any of the other facilities. But looked they good.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi aj - Thanks for the recommendation. Kind regards, Simon Pucko, General Manager
4 out of 5
by A verified traveler

Above and beyond

Posted Oct 2, 2016 on Hotels
My friend left a small wallet with over $100 dollars cash in the restaurant which she didn't realize until we were about to take our flight. She called them from the gate. The receptionist and manager right away retrieved it. And they contacted us and agreed to put it in the mail. Quite amazing integrity and service.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Hi - We were happy to help out!! Kind regards, Simon Pucko, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney NSW

Hotel convenient to city with public transport

Posted Sep 25, 2016 on Wotif
Pros: Position
I stay here each year when I have business north of Brisbane. The rooms are clean and staff are great. The restaurant attached is good value . I can park my car securely undercover.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi Mimi - We look forward to your yearly visits!! Thanks for the great recommendation. Kind regards, Simon Pucko, Front Office Manager
4 out of 5
by A verified traveler

Posted Sep 23, 2016 on Hotels
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thanks for choosing to stay with us. Kind regards, Simon Pucko, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Country NSW

Quiet comfort

Posted Sep 20, 2016 on Wotif
Pros: Courteous staff and comfortable beds!
We have stayed here on several occasions, while visiting family in Brisbane. The facilities are excellent, and the accommodation has everything that could possibly be needed. The staff are cheerfully helpful and courteous, and the overall experience most enjoyable.
Comment from Hotel Management
Nov 28, 2016 by Hotel Management , Hotel Management
Hi Anne - Thanks for the great recommendation. Kind regards, Simon Pucko, Front Office Manager
4 out of 5
by A verified traveler

Relaxing and convenient location

Posted Sep 13, 2016 on Hotels
A very comfortable stay, friendly staff, good location, good value
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Hi Anon - Thanks for choosing to stay with us. Kind regards, Simon Pucko, General Manager