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Reviews of Caesars Windsor

4 out of 5
Caesars Windsor
377 Riverside Dr E, Windsor, ON

Reviews

8.4

Very Good

Rating 10 - Excellent. 1042 out of 1892 reviews" "
Rating 8 - Good. 436 out of 1892 reviews" "
Rating 6 - Okay. 175 out of 1892 reviews" "
Rating 4 - Poor. 131 out of 1892 reviews" "
Rating 2 - Terrible. 108 out of 1892 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Long line
Stayed 1 night in Apr 2024

4/10 Poor

Gearoid

Business traveler
Disliked: Cleanliness, amenities
There were roaches on the bar area at legends restaurant
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2024

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Theresa, Lakefield

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Construction made finding the parking and entrance challenging. Very long walk to check in from self park. Very low ceilings in self park
Stayed 1 night in Apr 2024

10/10 Excellent

Faris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Caesars Windsor is a great hotel. I have stayed quite a few times. The rooms are clean and quiet. The check in staff are pleasant and knowledgeable. I highly recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Debby

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

mark

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
We were pleasantly surprised with how clean and updated the hotel was.
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you, Mark! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Caesars Windsor soon.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was very easy, and the ladies were very friendly. Opposite opinion of the ladies to check this out, they were crabby as heck.
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you, John! We appreciate your patronage and hope to see you at Caesars Windsor soon.

2/10 Terrible

Dong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The next door to me is too wrangle last night
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Dong!

6/10 Okay

Robyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Robyn!

8/10 Good

Derek

Liked: Cleanliness, staff & service
Good stay. Employees pleasant and helpful. For prices, the rooms could be nicer. Electrical switch covers falling off, lights not working properly and flickering in room. Otherwise good stay.
Stayed 2 nights in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for sharing your feedback, Derek!

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Kendra!

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 2 nights in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Glenda!

6/10 Okay

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to the casino is key and options for dining (late night) was great! The hotel itself was a standard hotel experience - nothing over the top or anything that made it stand out other than the convenience of walking out of your hotel room directly to the casino floor.
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Cherie! We hope to see you again soon.

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spagos is always a favourite dining spot for us!
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Matt!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Timothy!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Love it.
Stayed 1 night in Apr 2024
Response from Kiley Gray on Apr 15, 2024
Thank you for your feedback, Jim! We hope to see you again soon.

10/10 Excellent

Yehia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the room is.
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your feedback, Yehia! We are so glad you enjoyed your stay.

6/10 Okay

Nicole

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your review, Nicole.

8/10 Good

Kevin

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your review, Kevin! We hope to see you again soon.

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your review, Tiffany! We hope to see you again soon.

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and casino
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your review, Monique! We are so glad you enjoyed your stay!

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love all the amenities, bars/restaurants, casino, and hotel. Great atmosphere!
Stayed 2 nights in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your feedback, William! We are so glad you head you enjoyed your time.

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and beautiful. Only negative is finding the check in.. its like a maze from the general parking
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your feedback, Lesley! We are so glad to hear you enjoyed your time.

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities
They need to make check in better. Instead of walking across the casino to check in and then walking back across the casino to get your room. And better parking
Stayed 1 night in Mar 2024
Response from Sydney on Apr 1, 2024
Thank you for your feedback, Donna!

10/10 Excellent

Philomena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay am planning future stays at this location
Stayed 1 night in Jan 2024
Response from Sydney on Apr 1, 2024
Thank you for your review, Philomena! We can't wait to have you back!

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Kiley Gray on Mar 29, 2024
Thank you for your feedback, Jennifer. We hope to see you again soon!

4/10 Poor

Nicole

Business traveler
Disliked: Staff & service
The wifi did not work in the room, long line ups to check in or to speak to anyone at the desk, and no one answered the phone if you called the desk. No room service available, breakfast not available until 8 am at the restaurant. Walls thin so conversations in the adjacent room could be heard, as well as everything else.
Stayed 3 nights in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your feedback, Nicole.

4/10 Poor

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Didn’t care for the long trek from parking garage to reception desk..no cream/ milk or sugar in room for coffe😟 Asked ( by email) sent to property for late check out at 12pm ,was told ok yet maid was knocking on door at 10:15 as her shift was ending and wanted to replenish our linens? Note posted in rooms says 3 days before changing linens, towels unless asked otherwise… Beds at Doubletree much more comfortable..Will walk to casino from there next time.
Stayed 1 night in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your feedback, Michelle. We have passed on your comments to the hotel staff.

8/10 Good

Angelina

Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Price is Right Show.
Stayed 1 night in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your review, Brenda!

10/10 Excellent

Ela

Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, excellent
Stayed 1 night in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your review, Andy! We are glad you enjoyed your stay.

10/10 Excellent

brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your review, Brock!

6/10 Okay

Al

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay as far as sights was good, Price is right was an amazing experience, and Ariius was an entertaining scene. My only complaint would be the only night me and my wife actually tried to enjoy our room. Some idiot decided to break pictures in the hallway and fight with who ever he invited to his room. And after dealing with the loudness of him the staff came in the middle of the night and was loud with the cleaning of the glass. Destroyed our chances of a good night sleep before we had to head back out in the morning.
Stayed 2 nights in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your feedback, Al.

8/10 Good

Dalbir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sydney on Mar 26, 2024
Thank you for your review, Dalbir.

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and staff. Alot of entrances we not available which made it difficult for smokers who did not want to be crowded in a smoking section within the casino... which was our choice we still walked ... just slightly inconvenient.
Stayed 2 nights in Mar 2024
Response from Sydney on Mar 25, 2024
Thank you for your feedback, Douglas!

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sydney on Mar 25, 2024
Thank you for your review, Maxim!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a room for a concert and we were very happy with our stay. The staff was great, and hopefully next time we can get a river front view.
Stayed 1 night in Mar 2024
Response from Sydney on Mar 25, 2024
Thank you for your review, Nancy! We are so glad you enjoyed your stay.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Water front and with places to walk downtown
Stayed 1 night in Mar 2024
Response from Sydney on Mar 25, 2024
Thank you for your positive review, Tom!

4/10 Poor

Min

Stayed 1 night in Mar 2024

6/10 Okay

LADONNA

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Kiley Gray on Mar 21, 2024
Thank you for your feedback, Ladonna.

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and hotel room and restaurants.
Stayed 1 night in Mar 2024
Response from Kiley Gray on Mar 21, 2024
We're thrilled to hear that you enjoyed your stay at Caesars Windsor, Brian! We appreciate your positive feedback and hope to welcome you back again soon.

4/10 Poor

tina

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
It was ok but I was charged $20 for parking & was charged more for for hotel fees. It has such a limited choice of foods no room service. And their slot machines are tighter than a you know what.
Stayed 1 night in Mar 2024
Response from Kiley Gray on Mar 21, 2024
Thank you for your feedback, Tina.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kiley Gray on Mar 21, 2024
We appreciate your 5-star rating, Timothy! Thank you for taking the time to share your feedback with us.