Sala de estar en el lobby

Opiniones de Comfort Inn & Suites Ambassador Bridge

2.5 out of 5
Comfort Inn & Suites Ambassador Bridge
2330 Huron Church Rd, Windsor, ON

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 266 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 457 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 159 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 76 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 1001 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

HERIKSON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Marco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Las camas muy cómodas y la habitación muy limpia
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and relatively quiet. Polite and helpful staff at the front desk. Nice fluffy pillows. TV reception wasn't great in my room but that's a minor issue. On weekends breakfast isn't served until 7 a.m. which was unfortunate because I had an early start, but staff did their best to accommodate and I was able to grab some fruit and a muffin.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, bed was so comfortable, excellent breakfast. Furniture a bit worn but comfortable bed with nice white bedding. Very pleased.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Li

Viaje familiar con niños
The room has smoke smell, air circulation is bad.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Paolo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Mohammed, el 15 abr. 2024
Dear Paolo,Thank you for taking the time to complete a review online regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for your experience regarding your recent visit. Could you please call us at 519-972-1100, so we may have an opportunity to address your concerns. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,The Comfort Inn team

8/10 Bueno

Jung Sook

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is very kind
Se hospedó 1 noche en abril de 2024
Respuesta de Mohammed, el 15 abr. 2024
Dear Jung Sook,Thank you for your kind words about our staff. We look forward to your next visit to Windsor.Best wishes,The Comfort Inn team

4/10 Malo

LC

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Dirty fingerprints on the curtains, and the curtains wouldn't close all of the way. Not enough parking, A few trucks with boats on trailers were monopolizing several parking spaces each. No elevator in service, had to carry luggage up to the 2nd floor.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a last minute booking. It was much better than anticipated. The room was clean but the washroom is dated. The furnace was not working properly and it was quite cool but it most likely could have been adjusted if I tried. I thought the transport traffic would be loud but it was not heard at all. Very nice.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Liz

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Meetings had changed...needed to stay another night. There was no issues booking.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mohammed, el 15 abr. 2024
Dear Liz,Thank you for your 5 star rating. We are thrilled we were able to accommodate your reservation.We look forward to your next visit to Windsor.Best wishes.The Comfort Inn team

6/10 Aceptable

Medhat

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Vidya

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great stay!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

JAMES

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet with nice breakfast, handy to the highway for crossing the border
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Clean and suitable. Pretty loud from road noise.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ideal spot to stop for the night before heading over the Ambassador Bridge.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

David

Viaje en grupo
Le gustó: Servicio y personal
Tv on room and cable selection not great. Breakfast was good
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Adrian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the staff. I didn’t like not having the pool .
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mitch

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Gerald

Viaje en pareja
It was fine Staff friendly
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Juline

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Clean, great staff.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Alexander

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Pool closed. Gym closed
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 25 mar. 2024
Good Afternoon Maha, We would like to Thank You for taking the time to respond to our online survey. We appreciate you as our Guest and we truly hope to see you again soon.SincerelyThe Comfort Inn and Suites team

2/10 Terrible

Colleen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’ve never experienced anything like this stay. I rarely complain about a business. The service was horrid, I had pulled my back from moving and there was no elevator to the second floor and didn’t offer to help take bags up. They wanted to inspect my room after I was checking out and kept insisting even though I had a car waiting to go to the airport for an important business meeting, I only stayed at the hotel for a total of 5 hours as I just needed somewhere to sleep, for one night the hold was $250 which is very high I’ve stayed at five star hotels and it was never that high. I almost missed my car to a extremely important business meeting due to the service
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 25 mar. 2024
Good Afternoon Colleen, Thank You so much for your feedback and we would like to apologize for your experience at our hotel. We will review this with our team and hopefully we can improve. Again we do value you as our guest and we hope to better serve you in the future.SincerelyGuest Services

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our check in was great. We were assigned a room on the second floor originally but the building has no elevators and my husband uses a walker. The staff member immediately offered us a room on the main floor, waived the $10.00 additional fee and told us the most convenient place to park to help my husband. Very good service!
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 25 mar. 2024
Hi BarbaraWe would like to Thank You for taking the time to rate our hotel. We value you as our Guest and we truly hope to see you soon.Again Thanks so much Guest Services

8/10 Bueno

Jim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom could use updating everything is just old but seem to be kept clean. This was our second time here in a month this time the bed was not as comfortable as the first time, the breakfast was good each time
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 25 mar. 2024
Thank You for taking the time to review our hotel.We genuinely appreciate you staying with us and we always want to improve. Again we value you as our guest and we hope to see you soon.Guest Services

6/10 Aceptable

Crystal

Le gustó: Limpieza
Our room had a bad smell to it. Like stale moldy smell. Breakfast was included but was only cereal yogurt and fruit.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mohammed, el 20 mar. 2024
Hello Crystal,We apologize for your feedback. I have shared your feedback with our operations team to review your concerns. We will check the room you stayed in for the odour. Our breakfast on the weekend is from 7am to 10am and includes Breads, bagels and cream cheese, pastries, waffles, or croissants, muffins, either scrambled eggs or egg bites, sausage, juice, yogurt, hard boiled eggs, fruit, cereal, hot chocolate, coffee and tea. These are all on the same area in the breakfast dining room. These items are served everyday. If these were not served there is a high probability it may have been well after 10am. Please feel free to reach out to us if we can assist you further.

8/10 Bueno

Luay

I like this place every think was good
Se hospedó 2 noches en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 21 mar. 2024
Thank You so much for taking the time in your busy day to review our hotel. We truly appreciate and value you as our guest!We so hope to see you again soon!Guest Services

6/10 Aceptable

Jen

Viaje en pareja
Le gustó: Servicio y personal
We had no shower curtain and the bed was warped.
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 21 mar. 2024
We are so sorry to hear you had a negative experience.Please let us know during your stay so we can remedy the problem. We appreciate your feedback and we hope to see you again in the future.Guest Services

8/10 Bueno

Rosa

Le gustó: Limpieza
Se hospedó 4 noches en enero de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 21 mar. 2024
Hi Rosa!Thank You so much for taking the time to review your stay with us here at Comfort Inn and Suites.We truly value you as our guest and we sure hope to see you again soon!Sincerely, Guest Services

8/10 Bueno

David

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

DAVE

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
gym was closed. pool/hot tub was closed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Inn & Suites Ambassador, el 21 mar. 2024
Hi Dave,Thank You for taking the time to review us at Comfort Inn and Suites. We truly value you as our Guest and we will take your review and share it with upper management.Hope to see you again soonSincerelyGuest Services

2/10 Terrible

Kenroy

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Diane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tout était super propre bravo
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bernie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jim

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good Stay roomy and clean
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

nithinreddy

No le gustó: Condiciones de la propiedad
No Elevator and the room key stopped working after the first use. No thermostat in the room
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Alexandre

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Very welcoming front desk clerk! Everything was fine except: no swimming pool, no functioning gym space, and room temperature was cranked up to max when we arrived. Other than that, satisfied.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Carl

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal
If check in is at 3, not expecting to wait another 15 20 mins at 430 to check in
Se hospedó 1 noche en febrero de 2024
Respuesta de Mohammed, el 1 abr. 2024
Dear Carl,We are sorry for the delay in Check-in. We are sharing your feedback with our team so we may review and improve our operations.Once again, thank you for your feedback. We hope you will give us another opportunity to serve you again.Best wishes,The Comfort Inn team

8/10 Bueno

Dayton

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The property was as stated. No pool, no gym. The property is under construction. I needed a place to stay on my way to Chicago and this place did the trick. Room was clean and bed was comfy.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Istiaque

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean rooms, good breakfast, great housekeeping!
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Salim

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was not clean at all. The bed was dirty with lipstick stains and hair everywhere on the bed. Then the staff came to the room and saw everything and took pictures. Next day I talked to the manager and all he said was he would give me some points. Like he didn’t even care .
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It served our purpose for the day.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Akhil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Neat and Clean
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ayse Nur

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception ( Ammar) was very helpful, and the breakfast was amazing.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jarame

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel! Was a last minute find & it turned out to be great
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Cheryl

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
It is located behind a sip mall and the area is littered with animal feces and litter. No dog stations are provided although it is a dog friendly hotel.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

dilshad

Le gustó: Condiciones de la propiedad
Abc
Se hospedó 1 noche en enero de 2024

10/10 Excelente

YOSSEF

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 2 noches en enero de 2024