Ratings based on 384 Verified Reviews

3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chatham ontario

sons wedding

Posted Sep 4, 2017
stayed 2 days during our sons wedding. rooms were clean, we didn't spend much time here as we were on the go a lot due to last minute preparations. i would stay here again.
Comment from Hotel Management
Sep 5, 2017 by Justin, Hotel Management
Thank you for your feedback regarding your recent stay at Comfort Inn South Windsor. We are glad to read that you found everything in order and that you had an enjoyable time at our hotel. We look forward to having you stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from ON

Nice one just the smell was not good

Posted Aug 20, 2017
Everything was good staff, air conditioning accesses breakfast just the room smell was not nice.
Comment from Hotel Management
Aug 23, 2017 by justin, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler

The bathroom was dirty

Posted Aug 17, 2017
Nothing special except the bathtub had scum mark. I couldn't shower for the whole trip
Comment from Hotel Management
Aug 19, 2017 by Justin, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel, convenient location

Posted Jul 10, 2017
Very friendly staff. Clean. Good location. Would recommend.
Comment from Hotel Management
Jul 11, 2017 by Justin, Hotel Management
Thankyou, we look forward to having you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Neat place

Posted Jul 4, 2017
Nice place Nice place Nice place Nice place Nice place Nice place Nice place Nice place
Comment from Hotel Management
Jul 4, 2017 by Justin, Hotel Management
thank you
4 out of 5
by A verified traveler

Posted Jun 26, 2017 on Hotels
It was a wonderful stay. Restful and comfortable.
Comment from Hotel Management
Jun 27, 2017
Thank you
5 out of 5
by A verified traveler

Last minute

Posted Jun 25, 2017 on Hotels
No complaints. Good value and friendly staff
Comment from Hotel Management
Jun 27, 2017
Thank you
4 out of 5
by A verified traveler

Posted Jun 16, 2017 on Hotels
Comment from Hotel Management
Jun 24, 2017
Thank you
3 out of 5
by Diane

Posted Jun 14, 2017 on Hotels
Comment from Hotel Management
Jun 16, 2017
thank you for your feed back
5 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 1, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!