Ratings based on 3 Verified Reviews

4.0 out of 5
4.7 Room cleanliness
3.3 Service & staff
4.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, ON

Nice Hotel in Downtown Windsor

Posted Nov 23, 2017
Super clean and new. Right in downtown Windsor, close to pretty much everything. Rooms were very well kept and staff was more than kind. 100% would recommend for everyone
Comment from Hotel Management
Nov 25, 2017 by Hitaf Eskander GSM, Hotel Management
We are so happy reading your feedback, will pass your comments to our team .. Thank you so very much we greatly appreciated. Come back soon please.
5 out of 5
Recommended
for Everyone
by A verified traveler from detroit

Very nice place Lots of extras

Posted Nov 19, 2017
They thought this out Keurig coffee makers in the room Really good breakfast included Nice staff Place has a pool wish they had a hot tub Other than that perfect! Great view
Comment from Hotel Management
Nov 20, 2017 by Hitaf Eskander GSM, Hotel Management
Dear Guest, We are so happy reading your comment and your feedback, I will share this feedback with our team.. Hope to see you soon. Thanks from all the team
2 out of 5
by A verified traveler

No water to take a shower.

Posted Sep 26, 2017
No water when we woke up in the morning. Hotel owner did not seem to care when we complained. Suggested we contract Expedia since he couldn't do anything for us. Expedia offered $100 voucher for next stay which was nice.
Comment from Hotel Management
Nov 14, 2017 by Holiday Inn Express , Hotel Management
Dear Guest We really appreciate your feedback regarding your experience at our hotel. We just open the hotel a few days early prior to your last stay and a few mechanical areas need further attention. We now are full speed ahead and all have been resolved. I am pleased that expedia credit your account. We are looking forward your next visit for a more pleasant experience. Sincerely Felipe Gomes General Manager