Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Aug 22, 2015
L hôtel était propre mais démode. Ça faisait des années que je n avais pas vue de grosse télé tube. Le déjeuné était bien sans plus.
2 out of 5
by A verified traveler from London, ON

Nice enough, but old and loud!

Posted Aug 17, 2015
Pros: The fridge and free WiFi in the room was very nice.
Cons: The hotel is very old and needs updating. The in-room air conditioning unit was SO loud, we got no sleep.
Location: There was a Tim Hortons next door which was very nice after a night with no sleep!
The front staff was very friendly and helpful, but the hotel is very old and needs some work. We were unfortunately placed in the room across from the stairs which was VERY loud with other guests constantly going up and down. We had the worst sleep ever.... we started with the air conditioner on (we were grateful that they had AC so this was nice!) but it was so old and SO loud!!! It sounded like popcorn popping on a tin sheet. It was brutal and there was no way we could sleep like this. So we turned it off after a few hours of trying to sleep with it on. But with that noise gone it only highlighted the hall/stairway noise. Needless to say, we did not sleep much - if at all. The hotel itself was fine for one nights stay, they had a fridge in the room and cable TV, both of which we appreciated. It just needs to be updated/renovated before we'll be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Underground Railway research

Posted Aug 16, 2015
Pros: Convenience. Decent breakfast.
Cons: Satisfactory
Location: Interesting neighbourhoods in Windsor. Underground Railroad Heritage Trail.
Hotel was convenient and served our needs. Staff was pleasent and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

The staff was very indifferent.

Posted Aug 10, 2015
Pros: Clean room
Cons: Staff
The facilities were ok but the staff does not communicate easily.
2 out of 5
by A verified traveler

Worst Experience

Posted Aug 5, 2015
Pros: Nothing
I had worst experience in staying, room smell really bad, spider webs on the wall, hole in the curtains and when registered there was a free internet service on there website, but there service was down when I checked in
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice, comfortable hotel!

Posted Aug 4, 2015
I have stayed here twice and would definitely return. The rooms are spacious and clean. The beds are very comfortable. Breakfast was just ok. A pool would be nice and you need to drive to downtown, but if you're looking for a clean comfortable room at a reasonable rate, I would recommend this one.
2 out of 5
by A verified traveler

Okay hotl if in a pinch

Posted Aug 3, 2015
Very old and dated. Bathrooms are laid out ridiculous. Should have elevators for handicapped. Hallways were way too hot.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Aug 2, 2015
Pros: For me, it was mainly the location.
Cons: More warm and knowledgeable receptionist could be a plus.
Location: Very good.
Was fine overall. The staff could be more helpful though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Pros: Clean, spacious room with microwave and fridge. The hallways smelled nice.
Cons: There could be a larger eating area for breakfast. Too many people came down for breakfast with too few tables available.
Stayed overnight for a family wedding. The check in was 1:00 instead of the usual 3:00 which was nice. We got a chance to change for the ceremony and come back to the hotel for a rest before the reception.
1 out of 5
by A verified traveler

Unpleasant stay

Posted Jul 10, 2015
The first room we were given was dirty and smelled badly of urine. We discovered the source and stains on the bottom mattress. It was very late when we arrived. We asked for another room. The smell was better, but there were still about five hairs on the sheets. The bathrooms are very old.