cramped quarters and 3 am fire alarms
Posted Nov 28, 2016
At first glance the room was cozy; there were updates to decor and bathroom was renovated. This may have been the least functional renovation ever. It was squished into a closet sized space, making things like closing the door, a challenge. The real closet, on the other side of the bathroom, was behind the TV stand, making it impossible to use, and just wasted space. It seems like they may still be renovating as there was hole-patch on the ceiling that looked like it might need to be painted. I know this is a budget hotel and we booked here as it was one of the only rooms left in Windsor that night (last minute family emergency), however for the cost, its not worth it. If you are a light sleeper, be prepared for a fun night. We could hear everything our neighbours (upstairs and next door) were doing; right down to pushing the microwave buttons to start. Once we finally got to sleep, we were treated to a fire alarm wake up at 3 am. I know the hotel can't control who set it off, but an apology would be nice. After listening to that alarm for 30 minutes the worker finally got it to turn off. When we checked out in the morning the manager (or owner) was loudly arguing with guests who she believed to have set off the alarm, saying she was going to search their rooms. She then asked for my room number (diff floor, don't know these people) and charged down the hall to search my room too. No compensation was offered for our 3am wakeup and situation was handled unprofessionally.