Ratings based on 590 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

right on the main road

Posted Dec 10, 2017
staff are attentive, always wearing smile on their face. I had my dinner and breakfast in their restaurant, food quality is not bad that I really enjoyed it. The room I stayed is cozy and clean. Though the room is not big, it is good enough to relax and have a good sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
excellent for overnight stay, will try again. unique area with castle and shops.
Comment from Hotel Management
Dec 5, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Nov 18, 2017
Awesome hotel in every aspect except internet. Friendly people. Nice comfortable bed. Clean room but not sound proof. Good cleaning service. Bathroom was clean and new looking.
Comment from Hotel Management
Nov 21, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel central location

Posted Nov 13, 2017
Pros: Central location
Cons: Breakfast - poached eggs were cold
A very enjoyable stay as always. Great location enables easy access to all facilities and landmarks of the area. Good customer service and room quality.
Comment from Hotel Management
Nov 15, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in a great location

Posted Nov 13, 2017
Very large and spacious hotel in the center of town. Highly recommended
Comment from Hotel Management
Nov 15, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from kent

Great location

Posted Nov 1, 2017
Once again.. a great stay, a home away from home.
Comment from Hotel Management
Nov 13, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely weekend getaway

Posted Oct 24, 2017
We paid a bit more for an executive room and breakfast and weren't disappointed. The room was large with a superking , very comfortable bed. We used housekeeping and room service and both were excellent. The staff were friendly, efficient and gappy to help. The room was clean but with all the polished glass and polished chrome they needed to make sure they had given everything a good wipe down as there were finger prints everywhere which was a bit off putting! Lovely coffee machine on the room. Nice and quiet on 5th floor with a good view.
Comment from Hotel Management
Nov 21, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Napa

First Windsor stay.

Posted Oct 20, 2017
Pros: Location, Clean, Modern. Quick room service. Quick lifts.
Cons: Dependable Wi Fi.
Location: Easy walk from train station. Across the street from Castle. Lots of shopping in old station complex and on Peascod Street. Short walk to Eton.
Chose hotel for location across street from Castle and adjacent shopping streets. Although on High Street with lots of crowds the room was quiet. Clean modern hotel with excellent front desk and bar staff. Rooms are good sized with large bath. Only minor negatives were; My room smelled like cooked cabbage, probably from prior occupants breakfast. The wifi was down and could only use in the lobby. The breakfast restaurant staff were coldly efficient is equal parts. The young lady taking my order could have been a Nazi interrogator.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Oct 20, 2017
Great location. Beautiful hotel. Friendly staff. Lighting a bit dark.
Comment from Hotel Management
Nov 21, 2017 by Emma Humphrey - Reception Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from WIRRAL,UK

very nice hotel in central location

Posted Oct 11, 2017
Pros: central location, clean spacious rooms. parking on site.
Cons: check out very slow at busy times.
Location: Windsor castle opposite hotel,(well worth visit but book tickets in advance to avoid queuing) Windsor races nearby, lovely walks along river.
Beautiful hotel, rooms spacious and clean, breakfast very good, centrally located opposite Windsor castle .hotel parking very efficient. Only downside was very slow checkout at busy times. Would definitely recommend.
Comment from Hotel Management
Nov 6, 2017 by Emma - Reception Manager, Hotel Management
Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team.