Ratings based on 351 Verified Reviews

3.0 out of 5
62% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Staff were friendly and breakfast was great! Have stayed here in the past and will most likely stay here again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Basic hotel in downtown Windsor

Posted Sep 11, 2017
It was better than expected, for the price and eating. I really have no complaints.Emil
4 out of 5
Recommended
for Everyone
by A verified traveler from Oro

Posted Sep 8, 2017
Hotel staff was awesome.Underground parking was nice. I had stuff in my pick-up.
Comment from Hotel Management
Sep 10, 2017 by Jenn Wyatt, Front Office Manager, Hotel Management
Great to hear! I'm glad you enjoyed your stay! We look forward to having you stay again! See you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for busy people

Posted Aug 21, 2017
Location: Location was a bit shabby area.
We stayed at this hotel for about a week. Our schedule was very tight and we just used the hotel room to sleep. Hotel price was very reasonable and we did not expect anything. Our room was renovated and clean. We noticed that some housekeepers did clean or make our beds a few times. Air conditioner was a bit loud but it was working well. Exterior renovation was still going on but it did not bother us much. I can recommend this hotel to people who have very busy schedule.
Comment from Hotel Management
Aug 25, 2017 by Jenn Wyatt, Front Office Manager, Hotel Management
Thank you for sharing your comments and concerns with us! I am very happy to hear you enjoyed your stay with us! We do hope to see you again in the near future! See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

outside doesn't look great but very nice inside

Posted Aug 20, 2017
Pros: location, breakfast and room
Cons: outside looking is not very nice
Location: few blocks to the waterfront and the casino. Near the bars, restaurants
the hotel is in very good location close to the casino, restaurants and bars. It doesn't look like a nice hotel from the outside but from the inside was nice, room was spacious, clean and nice. The breakfast that was included it was surprisingly very good and complete as compared to other places that include breakfast. We are glad we picked this hotel I would stay in there again.
Comment from Hotel Management
Aug 25, 2017 by Thank you for sharing your comments and concerns w, Hotel Management
Thank you for sharing your comments and concerns with us! That is wonderful news, I am happy to hear you enjoyed your stay with us! The exterior is of the hotel will be completed at the end of September, we cannot wait to show it off! We do hope to see you again in the near future! See you soon!
4 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017
Thank you very much for staying with us! We hope to see you again! Jenn Wyatt, Front Office Manager
3 out of 5
by A verified traveler

Not impressed

Posted Jul 18, 2017 on Hotels
Tv reception was bad. Didn't like the area though it was close to the tunnel
Comment from Hotel Management
Jul 20, 2017
Thank you for sharing your comments. I am very sorry to hear about the bad reception on your television. I do hope that next time you will have a much better experience with us. Hope to see you again soon! Jenn Wyatt, Front Office Manager
2 out of 5
by Scott

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 20, 2017
Thank you very much for staying! See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

Nice hotel, nice staff, nice location.

Posted Jul 17, 2017
Pros: Clean. Friendly staff. Walking distance to the Casino at 1/3 the price. Walking distance to our favorite Mexican restaurant.
Cons: Sausage replaced with bacon.
Location: Casino and restaurants are nearby.
The breakfast is great but the excellent sausage patties should be replaced with bacon. I really like bacon.
Comment from Hotel Management
Jul 18, 2017 by Jenn Wyatt, Front Office Manager, Hotel Management
Thank you so much for sharing your comments and concerns! I am glad you enjoyed your stay while you were here! We are actually changing up our meat options so next time you come it'll be something different! Looking forward to having you again!
5 out of 5
by Amanda from Owen Sound

Clean rooms and friendly staff!

Posted Jul 13, 2017 on Hotels
My husband and I came to Windsor early for Bluesfest and the hotel we had booked at for our stay didn't have any rooms available. We booked the Quality Inn on our drive down through my Hotels.com app. Nu at the front desk was very personable (even though it was almost 2am when we checked in). She was a delight, so friendly. Our room was perfectly clean and the beds were comfy. It looks like they are making efforts to modernize the rooms. Honestly, I have no complaints! The price is very reasonable and like I said, very clean. It was the right choice for our extra day! :)
Comment from Hotel Management
Jul 20, 2017
That is lovely news! I will pass your comments along to Nu and the Management team! We are so glad you were able to stay with us! We look forward to you all staying again! See you soon! Jenn Wyatt Front Office Manager